Thank you very much for all the attention and I get the product good and safe.
Review by VASteve1 month ago
Sure, expeditious ordering and shipping of great products
Review by Darkmagi Neuff1 month ago
I have been a customer of Vapium since 2015 and I have had nothing but an amazing experience with both the product and Customer Service. I called their support only once and that was to ask how to ensure the longevity of their flagship product, the original Summit, released the year prior. I wanted to know if they offered any maintenance program or specific cleaning kit for their older products. My original Summit works flawlessly and I want to keep it that way even now in 2019!! They were super helpful and even chatted with me about the new features of the Vapium Lite in case I wanted to add a newer model to the mix. I really enjoyed the time they took as well as the quality of their folks and hardware. I bought a Lite and LOVE it. I still use the Summit when at home, but when I am out and about, I love the discreet design of the Lite. I am really happy I came across this company a few years back and gave them a chance. They know what they are doing. Keep it up!
Review by Pajamachef1 month ago
While the store was very easy to use and nice, the issue has been with shipping, it's been a very bad experience shipping wise. It's been well after the original estimated delivery time, and I still have YET to receive my mouth piece. It's SUPPOSED to be here today according to the tracking, but I STILL haven't received it. I did get a notification saying it was going to be late, but that was over the estimated delivery by the time I received the notification. Kind of mad..
Review by Wcj Komunda2 months ago
Vince at Vapium has been nothing but a help, and the customer service was outstanding! Thanks for a great product!
Review by LizzyW Slichenmyer3 months ago
A prompt, generous,and compassionate response.
Thank you, Dave
Review by Ezat3 months ago
Quick delivery. Order as promised. All good.
Review by Afam3 months ago
Awesome works great love it
Review by Estil3 months ago
Ordered new screens for my Vapium ‘Summit’, as the vendor does not carry them.
I had them in hand in 3 1/2 days. Very pleased.
Review by Edinburgh3 months ago
I like some features of the Vapium such as the variable temperature option and the included accessories (cleaning brush, etc.) but I dislike that the device automatically shuts off after each inhalation. It takes me 4-5 inhalations to get pain relief so it's a nuisance to have to restart the device and wait for the desired temperature to be reached before each puff.
Review by Daryanani4 months ago
Decent little vaporizer. Battery does not last long at all. Mouthpiece gets extremely hot after using for a couple minutes. Dab Tabs do not work with unit. Good taste and easy to clean.
Review by Leewell4 months ago
Easy to use right out the box.
Review by Casilor Heldborg4 months ago
Was fine. Got exactly what I was told. So I am happy with the service.
Review by Bafford4 months ago
Everything was great
Review by Nodding4 months ago
A truly remarkable piece of equipment. The Vapium Lite is easy to use, convenient, and, best of all, discreet. A quick read of the instruction manual was all that was needed to know how to operate the Lite. I love the vibration system that lets me know when it's good to go -- a great little innovation. The only (minor) quibbles I have are I wish that there was a light to display battery level while the Lite is turned on (instead of just at the beginning of a session), and the mouthpiece can get a little hot to the touch over extended use. Otherwise, it is an excellent gadget, and I'm so glad that I made the purchase. Highly recommended!
Review by IdaSol Tollei4 months ago
Love my Vape! Also service has been quick and easy!
Review by Zapo5 months ago
Review by Cloreese Maru5 months ago
Amazing customer service!
Review by Cynthia Thomas Faithorn5 months ago
My third order and always good service.
Review by Atticad Aboarrage5 months ago
I purchased my vaporizer back in 2017, had no issues, product was great, great service too. Then about a year later, I started having issues. Thinking I would have to pay for repairs, I contacted the help centre and they were great. Turns out the problem was known, they are sending me a new vaporizer free of charge, I just pay for shipping. Only giving 4 stars because I did need to get a replacement but other than that I would recommend it.
Review by Talloulah5 months ago
Works perfectly. Beautiful engineering and construction. Very impressive. Thanks
Review by Obsequious5 months ago
Good customer service. Received my order quickly.
Review by Samedaycar5 months ago
Fast service everything as advertised, will order again
Review by Sesilla5 months ago
Slow shipping and receiving of the product.
Review by Netaji5 months ago
Excellent costumer service. I incorrectly entered a zip code and it was fixed by Vapium. I have to add that their response time is quick and to the point.