VanTech Reviews

Went there today for some parts . Excellent service and great prices

I bought H3 rack for my chevy express last year. I was very disappointed with the quality of the rack. 4 out of the 6 clamps that join the bars to the roof were improperly drilled which means the bolts and washers don't sit properly. When I went to try and get new brackets to replace this deficiency you had the terrible explanation that they are all like that. This is obviously completely false as 2 of the brackets were correctly made. This is clearly a manufacturing defect that your company is not owning up to or making any effort to remedy. For such an expensive product you think you would have much better quality control.

Poor customer service who take ages to come back to you.
Delete any poor reviews relating to their products on their website.
Wouldn't even entertain the idea that they had supplied an incorrect product (which they had)
Just not very helpful at all.