One word: Outstanding. They packed and moved our 2500 Sqft house in 2 days. Hardest working people I've seen in a long time! They moved everything into storage for us, and we will be definitely using them for our move into our new home. The foreman communicated throughout the whole process and worked extremely fast and hard. The movers we had both days were Ivan, Adrian, and Boris. All the movers again were the hardest working people. Beyond pleased with how well everything was packed. All of my furniture and art pieces were meticulously wrapped with care. I know all my belongings are protected in the storage unit.
Review by Santanico Pramoj1 month ago
We had 3 movers, Vlad, Misha & Altay, out to help us. They were extremely friendly and went right to work moving boxes and blanketing furniture to get it out the door. They worked hard and were very careful with our fragile furniture. They took great care in taking things apart that would not move well otherwise. It was so wonderful to have such great help in getting everything moved and situated in the new place. Thank you Vlad, Misha & Altay! You guys made our work so much easier! We would happily use Vanguard Van Lines.
Review by Junell Lynnworth1 month ago
Vanguard Van Lines did a wonderful job coordinating and executing my move. They were responsive, courteous and timely. Office staff was on top of things and accommodating. The movers were great -- would use their service again in a heartbeat. Thanks for making my move a whole lot more manageable and less stressful!
Review by Fawzul2 months ago
Moved from Houston to Anaheim. I couldn't believe the attention to detail and the care that they took with my furnishings. My driver was so considerate and efficient. He actually arrived early both on pick up and delivery days! The crew on both places were amazing- polite, enthusiastic and very careful. This was a tough move and these guys made a pleasure!
Review by Bmoore2 months ago
Zack, Alex and Damian arrived promptly and were extremely professional and efficient with our move. There was a huge rain the day we moved but the guys were prepared with plenty of supplies to keep our stuff dry and our new floors clean. We really appreciate finding this moving company on sitejabber and will be using them for our next move. Thanks so much guys, you did a great job!
Review by Cerie Iddrisu2 months ago
I hate moving but Vanguard Van Lines made this 3 town move amazing! They showed up on time and worked nonstop!! What I thought would take 3 days only took 2 days! And no one pressured me to write a review. My team was Foreman, Ivan, Joshua and Andres and a quiet shy guy whose name I didn't get. Will use Vanguard Van Lines every time I move!
Review by Kepha2 months ago
Great overall experience with Vanguard Van Lines. I moved from Chicago to Los Angeles which was a logistical nightmare in itself, but the last leg with the help of Vanguard made it a breeze. They called and stayed in contact with me throughout the day and when the delivery of my belonging was delayed it was no problem, I just called when my belongings were ready to be unloaded and they were there in 10 minutes. The movers were polite and professional and worked quickly and carefully. I would definitely recommend them for your moving needs.
Review by Stubbington Joeglal2 months ago
This was my first time using Vanguard Van Lines and it was an ideal moving experience for us. We had Boris, Joshua and another 4 moving guys; they had such a great attitude throughout the entire process and their approach to customer service is why I would use this company again.
On the day of the move, the movers contacted us via phone to let us know they were leaving the warehouse which started the time clock. They showed up on time and made sure that they did not block any of our neighbors driveways or the street. The lead provided me with an outline of what they would be doing for us and also provided the details of their start time, etc. This was very clear so there would be no confusion of what we would be charged for and I really appreciate having this information. Once everything was signed, they started moving stuff and packing the truck and they were super fast and efficient, all while being able to have a good rapport with myself, my husband, and each other. They were able to empty out our second floor 1 bed/1bath condo in about 8 hours and move all our things into the new place in less than 2 weeks. They were very careful with moving the furniture in and out of both places, made sure to put each item in the correctly labeled room or ask for direction, and there was no damage to our things or either location. Once everything was completed, they again outline the end time and explained the final costs.
I would definitely use this company again because of the crews great attitude and also because they were detailed oriented with the actual move and letting us know what to expect. If you are looking for movers, definitely give Vanguard Van Lines a call.
Review by Pratikkumar2 months ago
Vanguard Van Lines did a really good job with our move last summer. My wife and I got married and were moving in together (finally!). They picked up my stuff in Long Beach, then his stuff in West LA and finally moved us all into our new location. It was very reasonably priced and worth the value. There is no way that we would have been able to do it ourselves. 4 guys total came out to help. I DEFINITELY recommend them to anyone looking for a low-stress move.
Review by Machhindra2 months ago
Local move within California
They are very non-professional.
While the time of pick-up. They came about 3 hours late than the two hours window they gave. Picked up the stuff fine. Then kept it to their storage for three weeks. We kept on calling in between to ask for an update and they kept on telling different dates. Finally, our things came to us. 2 boxes were totally torn out (really? Boxes go break, really?)!! The bed's headboard came out in a weird shape from the straight line!!!!! The office chair's cushion is 70% gone (really??).
To add on that we had 5 boxes less than the quote. All along the process from the pickup, we communicated that we are to reimburse for the fewer boxes as per the contract. They first said that once the stuff is picked then they will send the check. Then said, once the stuff is delivered then they will give the check. At the time of delivery, we were to pay another half so I said that I would give $52 dollars less for 5 boxes from the total. The driver said that we have to talk to the company, without having full payment, they cant deliver. So, we obliged (as there's no other option). Roberta and Karen kept on saying that they will send the check for the difference. It has been now for 6 weeks. I am following every week but they kept on promising different times. If you are stealing someone's money then stop pretending that you are trying to payout.
Review by Valq2 months ago
We are delighted that sitejabber led us to Vanguard vanlines movers. Every communication with them was the pinnacle of professionalism. Their bid was right in line with the other local movers. Boris and the rest of the crew (6-men! 2 trucks!) were efficient and careful. Each piece of furniture was carefully wrapped and placed exactly where we wanted it, along with each and every box, even those with confusing labels. We moved from a 1-bed 4th floor apartment with malfunctioning elevator to a 2-story house at the end of a long narrow driveway. Friends asked why we didn't do it ourselves. Because after two days we were completely moved in, and didn't even have to ice our backs. You will not regret an Vanguard vanlines move.
Review by Caio3 months ago
Can not say enough great things about this team. My husband and I moved to Los Angeles from the Seattle and having the professional, efficient and considerate team from Vanguard Van Lines meet us at our new home after our 14 hour drive was exactly what we needed. Boris, Andres and Joshua from second crew unloaded the entire contents in less than three hours! All of our items were moved in without a scratch, the guys were careful to lay them out exactly as we instructed in the apt, and even disposed of the extra blankets / packing materials that the moving team had encased everything with for us. Will absolutely use this team again for our next move.
Review by Linonbeach3 months ago
We hired Vanguard Van Lines to help move my mom. This was the first time hiring movers as I had always heard horror stories of broken belongings and high prices. Vanguard Van Lines exceeded all expectations! They were prompt, professional, courteous, and fast! The price was also quite reasonable. I would highly recommend their services and will hire them when it is our time to move.
Review by Brilliance3 months ago
Foreman and his team with estimator are masters at packing. They are diligent, hard working, personable, organized and professional. For once in my life I got to share the load at this hectic time and just let the guys put it all together. If you need packing help like me, I highly recommend them to do the work for you.
Vanguard Van Lines did a great job of moving us to our new location across town. They were professional and took good care of all our items, even ceramic potted plants with nothing broken. These guys are hard workers. All of them were hard workers with a can-do attitude which made things so much easier for us. Can't say enough about these guys, but awesome! You definitely want them on your next move! I highly recommend them!
Review by Vnb Sneath3 months ago
I'm giving these folks a five star rating. From the first phone call to the day of delivery, Vanguard Van Lines has met every requirement one would want from a moving company. They were efficient in setting up the appointment for pick up, communication was great via email and over phone. On the day of our move, they called ahead and arrived promptly and began to work. I had most of our stuff ready to go in boxes, I was grateful for their help in disassembling our beds and they did all of the heavy lifting. Their truck fit everything for a 2 bedroom move and they wrapped everything to make sure it was protected.
Once they arrived they took everything down and asked where stuff should go. They would've taken stuff out of boxes for us but we weren't in any rush to do so.
Overall, happy with the service and would recommend and use them again. They were courteous and extremely helpful, reliable. If you want the job done right, hire these guys!
Review by TBell3 months ago
Very satisfied with the service provided by Vanguard! They were very professional in regards to our move and the value we received for the move was great. We were impressed with the speed at which they worked - even at the end of a long day - even with all the stairs they had to climb numerous times for our move - and they had a very cheerful attitude throughout the move. Would gladly recommend them and look forward to using them again if we need moving services in the future.
Review by Bafford3 months ago
If there was an option for no stars, I’d pick it. THE WORST company ever! My boxes were delivered smashed and with holes. I had things missing AND broken. They even showed up and asked ME if I had a dolly?!?! STAY AWAY!
Review by Idrissa Akengue4 months ago
I went with this company because it was "cheap" - big mistake! They had me run through my items over the phone and then sent me a quote. When the movers arrived they told me the dimensions for the items were not correct and that they could not take my coffee table because they didn't have room. Also, the movers that came were very unprofessional. One guy came up to my apartment, sat on my couch, and started telling me he couldn't take it all. The other guy was asleep in the truck. They didn't have measuring tape or enough tape or plastic wrap to pack the large items up. They guy with the paperwork didn't seem to know what he was doing. When I asked about the page for insurance, he shrugged and said "no one ever gets insurance...just sign there." The guys who brought my items were more professional and friendly but anything that wasn't in a box (I boxed my items) had some damage. My couch wasn't even in any wrapping when it was brought into my new apartment. When I called the next day, I left a message. Two days later, still with no reply, I emailed. That was about a week ago and I can clearly see how they do business now. Do not do business with these people!
Review by LBate4 months ago
My last moving experience was horrible (not with Vanguard) so I was a bit skeptical hiring Vanguard even though they had positive reviews. It quickly became obvious, I had nothing to worry about.
My move was scheduled for a Saturday morning. I received a call confirming my move two days before the move.
On move day, I was greeted by a courteous, professional, and friendly crew. My move crew consisted of lead and crew of 5. All three guys were great! The crew came prepared to take apart bedframes and any other items. They took excellent care of my furniture and other items. Additionally, when they were taking furniture out to the truck, they were very careful not to run into walls. They estimated 2 days on the move and they hit four hours (not including the hour for travel time).
I would definitely recommend this company to my family and friends.
Review by Kimaada4 months ago
This review is long time due. I dislike moving and it's probably the thing I hate the most after washing the dishes. We were about to do everything by ourselves but one of my friend recommended Vanguard Van Lines and my husband and I decided to give it a try and I'm so glad we did. Andres, Adrian and Roberta did an amazing job in a record time. We had a great experience and will be using this company again for sure. These guys rock!
Review by Bobaffa4 months ago
We moved from TX to Irvine, CA last summer. Our driver and his crew were great. They helped pack, load and of course unload in CA. Hard work and he was incredibly sick at the time. We are forever thankful and grateful to them. We wish them well. Hardest job and they do it day after day. Amazing.
Review by Alfiya4 months ago
I was looking for movers and I turned to sitejabber. Vanguard Van Lines had the best reviews so I signed up and it was the best decision. They showed up and took care of all my belongings, were professional, kind, friendly and enjoyable to be around. The move could not have gone better. Not once was I stressed or concerned...it was flawless. They got everything packed up and delivered to their storage unit in no time and the price was fantastic! I regret not going with Vanguard sooner. Huge shout out to office for the excellent service and making me and my belongings feel like VIPs!
Review by ReviewPenbyPriyanka4 months ago
Do not hire this people.
Half of my furniture arrived broken and damaged. Driver was rude and when I called the customer service, no one responded! 4 weeks later and still no one has responded m.
They charge you as equal or even more than other companies out there and will deliver you trashed furniture!
No one will follow up with you!
I called, emailed, texted, left reviews everywhere and they only changed the names of the company online. This company defeats the purpose of moving!
They shouldn’t work in this field.
If you want to enjoy your furniture after your move, if you want to relax after your long day, if your items are irreplaceable, don’t hire these people. I sent out property damage from and still no responses.
Shame on you for the service you charged me for and never delivered.
Shame on whoever in charge reading this and ignoring this review!
Shame on you! Shame on you! Shame on you
Review by ZowieS Chorabik4 months ago
Five stars is appropriate because everything went according to plan and met or exceeded my expectations.
I had an emergency move, called a number of moving companies, but only manager from Vanguard Van Lines called me back over the weekend. I was lucky, they had a cancellation and could get a team on my job Monday morning. Joshua, Boris and Andres arrived at the scheduled time (after calling in advance to give me their ETA). They were energetic, friendly, and they moved fast! I liked all of that. They handled my stuff with care, nothing even dinged, let alone damaged. They were a great team, making my move easy, economical and yes....painless!
The price was as agreed with manager over the phone. From my experience, I'd recommend this team anytime to anyone. Cheers!
Review by Steve Talbott4 months ago
One of the best moving experience ever!! These gentlemen are very experienced and extremely professional. They called 30 mins prior to their arrival as promised, arrived punctually at my home, listened to my specific requests, had everything loaded onto the truck within 30-40 mins. Keep in mind, they wrapped and covered furnitures, etc. within that time. When we arrived at the new destination, I was concerned that all my items may not fit into the new house. Lead took a quick look, confirmed that all my belongings would fit, and proceeded to unload. It was amazing watching them stack (it was like watching a game of tetris played in real life). Since I had specific requests on how I like things uploaded (e.g., boxes that needed to be accessible at the front, etc.), they made sure it was arranged to my liking. THANK YOU movers! You made this moving experience very painless. I am definitely asking for the same team again when I have to move out of the storage unit into our next home. What an INCREDIBLE team!!! It is no surprise that this moving company receives the rave reviews!