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Review by Anton Steynberg5 years ago
Unfortunately this order was a big headache. Firstly, delivery took nearly 2 weeks. The promised track and trace email was not receiced (yes, I did check my junk mail. After several phone calls and promises of delivery, eventually my wife managed to get the tracking number and we discovered that the lights had actually been delivered to a neighbour the previous day.
Unfortunately that was not the end of it. On opening the box we discovered that 2 of the lights were incorrect. Enquiries revealed that the website had swapped the pictures and details of 2 similar products , meaning that the product I ordered was different to what was depicted. In the end we had to drive to Rotterdam ourselves to swap the lights.
The whole experience was frustrating and a huge waste of time. I would not do it again.
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