They advertise that their contacts come in corrective strengths so I ordered them. After getting approval from my doctor, they sent me a non-corrective pair. They wont take them back but they did offer store credit after I return them. But the contacts I want dont actually come in corrective strengths and I dont want any other contacts. Now they're not even responding to my emails anymore. I'm stuck with contacts I can't wear or return or even exchange because of these [email protected]#!&#. WORST CUSTOMER SERVICE. DONT BOTHER WITH THESE GUYS! TAKE YOUR BUSINESS ELSEWHERE!
Review by Devale Lelchuk10 months ago
I joined the monthly $25 subscription coffin box in This summer and they deducted the $25 for three months but I only received one box. The three $25 charges had been deducted from my paypal account, so I did a paypal chargeback to get my money back. I was refunded for $25 and they emailed me that my September box will be sent out soon. I have my doubts so Ill keep my chargeback option open! In the meantime , I have canceled my subscription.
Review by Caellagh Caginalp3 years ago
This alternative/goth site's looks good, they supposedly have cool stuff and the prices they have listed for things are lower than the competition. We placed an almost $100 order the week before Christmas. today is Jan. 27 and still nothing. We have sent multiple e-mails requesting some sort of reply. Again, NOTHING! They used another "business" to collect the money the moment the order was placed. On the conformation form it told us they were not the business to come to for problems. That we were to refer back to Vampfangs if there were any issues. We have now gotten our money back through the credit card company. Don't get ripped off! AVOID Vampfangs.com!
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