Wish I could leave a 0 star review. I've had nothing but a horrible experience with their customer service. I ordered 100 #5 Mailers from them on ebay in April. I didn't run out of my stock until mid August. I started using their mailers and they are splitting at the seem. I called the company and got attitude about how long it has been since my purchase. I then wrote to them on eBay hoping someone with a better attitude would answer. I got a snarky response about my phone convo and no solution. Don't waste your money on these low quality products and poor customer service.
Review by MrsmarianGogerty4 months ago
Thanks ValueMailers For perfect order delivery it was great to order with you. my delivery of bubble mailers were before time and order was perfectly packed and thanks for proving great deals on Bubble mailers i will highly recommend others to buy bubble mailers by ValueMailers.
Review by Lilyanna8 months ago
I have been using this company for years. I recently purchased my normal tape and was sent a lower quality in half the sized rolls. When I emailed the company and told them I wasn't treated like a customer that has been doing business with them for as long as I have. I only got rude emails and never any action. I simply wanted the tape I ordered and a return label to send what I received back. I never got either one of these, just back and forth drawn out emails that never resolved anything. Amanda kept asking me over and over how I thought we should resolve this and I kept replying...I would like a return label for these and would like for you to ship what I ordered please. Sounds simple right??? NOPE not at all! Back and forth for a week like this and still nothing. Will NEVER order from them again and I would suggest you don't either.
Review by Moitrel1 year ago
Hi ValueMailers thanks for delivering corrugated boxes, and bubble mailers on time hope will have more order from you thanks. And it was great shopping experienced with Valuemailers where price are exactly as per my requirements hope to see you soon valuemailers.
Review by Brachtendorf Swaddle1 year ago
Hi, ValueMailers am feeling very happy to review your service as few days before i ordered bubble mailers, kraft mailers, ecolite mailers & foam wrap roll, i received all my order on time and this was second time shopping from your website and again i found my product in my desired price range without quality compromise and after using your service twice i think of to give my fare review about you and it was great shopping experience from ValueMailers. Thanks ValueMailers.
Review by Jalindar1 year ago
Thanks valuemailers received my order perfectly on time and got best price ever in corrugated boxes, bubble mailer, foam wrap. Now you will be mine one stop destination to buy shipping products.
Review by Shomari Miu1 year ago
Hii valuemailers love your services got my orders on time Thank you value mailers well cant recognise i didn't received any issue with my order perfectly fine only once there could be any issue with order but here i have seen that people are trying to spread fake news i guess against valuemailers.com that's bad. But at last not least thanks again hope see you soon back.
Review by Ohiem Kuanfung1 year ago
SLOW Shipping to wrong address... Been allmost 2 weeks I need my labels . Never again. Go
Review by MataX Derrow2 years ago
I've started buying supplies from them several years ago on eBay and then eventually through the valuemailers website.
There has never been a problem with the products and they are usually at my door within a couple days.
Review by DebinNH2 years ago
Dishonest. Failed to deliver but kept money. Avoid at all costs
Review by Dmaples2 years ago
I place an order per telephone, they shipped be a different item then I ordered at a higher price. I called them and they said I could ship it back but that I would have to pay for the shipping charges both ways. This ended up costing me double of what I expected to pay for the item I ordered and ended up with the wrong merchandise. I will never recommend or purchase from them again
Review by Seannyn2 years ago
Horrible service, they want me to pay to return Poly bags that are defective! Ridiculous! We spent (HA) a lot of money with Valuemailers. We will take our business elsewhere!
Review by MumsTheWord2 years ago
I placed my order 2 weeks ago and have tried contacting them 4 times to find out anything about my order. I can't get them on the phone and they haven't responded to any emails even when I use the contact us in their website. I have not received any tracking or confirmation information but they did take my money from PayPal. I am giving it one more week before I dispute it with PayPal.
Review by Communiverse2 years ago
Horrible, horrible service will not be referring and will be spreading the word. Made an order last week and paid the same hour with papal. Waited four days then after checking my tracking the item has not shipped. So I contacted them, accordingly, there was a delay and that they would ship it that day. I was rushed off the phone so fast I can believe it. Well, that never happened. Here it is 7 day after I made my order and called in. More delays supposedly it will ship today. IT has been over 7 days no calls, email, or any information about my order. So I requested a discount off my next order because I was willing to forgive and forget. I was offered the same coupon in the Facebook group. My business means nothing and I will be choosing another service. Horrible service, I will be informing the groups I am apart of about my experience.
Update: After I tried to leave my review on facebook they removed it. So I tried called and they hang up on me several times. I have not even canceled my order yet. So I had to use another phone just to get through and canceled my order.
Review by Cazzo3 years ago
We had previously ordered bubble mailers from this company twice without incident. We then needed large poly bags without the bubble. We made 2 orders on the same day. 1. reorder 100 bubble mailer and 2.order 200 larger poly mailers. The company gave both orders the same tracking number. They did not ship the bubble mailers. The box we received had 500 poly bag that were smaller and cheaper than what we ordered and only a few poly bags the correct size at the top. They sent us a Paypal bill for receiving extra poly mailers and refused to mail the bubble mailers that were not shipped. They tried to force us to pay for envelopes we did not order. They refused to send a return shipping label for us to return the small poly envelopes that were received in error. They accused us of trying to send them envelopes from another company. The box clearly has the quantity of bags, size of bags and their website address on the outside. If you cannot find what you need and feel like you have to play Russian roulette with this company, do it on Amazon where you can get your money back without having to wait a long time or go through tremendous hassle if they make a mistake with your order.
Review by Herjan3 years ago
This company will wait over 2 weeks to ship your order and send the wrong size only to call you a liar among other insults when you contact them to fix their mistake. Sent pictures and proof of wrong items received but this company has absolutely no concern for your problem once you have paid them. They will either choose to ignore you at first & then rudely insult you and try to blame you for their mistakes. Horrible experience!
Review by ZÜLEYHA Electricians3 years ago
Something that was their fault, I called them out on their description that led me to purchase the wrong product. Told me I was "stupid" and "idiot" and I never retaliated, I just pointed out the mistake in their listing.
Review by Wooday4 years ago
The troubles started with receiving the order from Valuemailers.com. Our order took over 2 weeks to get to us and after calling the company they just told us that it was on its way and they couldn't help us. When we did get the mailers we started sending out our shipments only to find that the glue was insufficient to seal up the envelope. Some envelopes only had a few dots of glue and we have had to spend more money on tape and time to seal them up. We sent out a lot of orders before we realized how bad the problem was and then we started receiving calls from clients that received envelopes with nothing in them, the envelope had opened and the contents fell out. If you are worried about your customers or your bottom line BUY YOUR SHIPPING SUPPLIES SOMEWHERE ELSE!!!
Review by Ériu5 years ago
I ordered XL shipping labels and I never received my product after a couple months. Their sales representative tried to tell me that I could not receive a refund on this order because it was past 60 days! I NEVER RECEIVED MY PRODUCTS! Long story short Valuemailers put my businesses name in the shipping info which caused the products to be shipped back. Their system put my business's name on top of a residential address. At the end of everything I ended up paying shipping for a product I never received. I WILL NEVER USE VALUEMAILERS.COM AGAIN & I HIGHLY ADVISE YOU STAY AWAY FROM THEIR GARBAGE CUSTOMER SERVICE.
Review by Onedowg6 years ago
We love using them for buying our business shipping supplies. Great products and prices. Customer service has been very helpful as well. My only wish is that they didnt use UPS for Shipping. As it takes close to a week for us to receive our orders. Fed-ex for the same distance only takes 2-3 days. But overall 5 stars!
Review by GlebLomin6 years ago
Favorite mailers! My 5-star 100% reputation selling online depends on strong, reliable mailers to delivery my products. Value Mailers' service is prompt and their communication updates on shipping and tracking mailers is greatly appreciated.
Review by Phanat Jurlina6 years ago
Shipped out the day I ordered them. In my hands within 2 days, super fast! A great product, I have already used some of the mailers and they work great!
Review by Majula Loddo6 years ago
I am a small e-merchant seller and buy certain packing items (poly mailers, poly bubble mailers) from ValueMailers as I find they have many buying options and the prices are terrific! I may only need 50 of one size to last me a year and 500 of another size... and they offer "packages" of varying amounts, all of excellent cost. ValueMailers ships quickly and product quality has been superb. Highly recommend.
Review by Xiaolin6 years ago
I love the polybags from ValueMailers.com and continue to keep coming back.
The package gets to me quickly. The polybags save me a lot of money in shipping costs, and is a perfect way to ship my handspun yarn, hand-dyed fibers and other products to my customers. My products do not get damaged, and the shipping cost is very minimal.
Review by Painttech6 years ago
Best place to order Bubble mailers and Polymailer bags EVER