Hello, I have bidded many times and all the products I won were as stated. If they are not it is not the fault of Vakantie Veilingen since they have no control over the material they are putting up for bidding but it comes from the company who delivers the products. Vakantieveilingen functions intermediar for different companies. Also the delivery agent DHL or Post do make mistakes in delivery time. They seem to be extremely busy delivering from morning till evening. What I did notice however is that a great deal of people pay far too much at bidding and have no idea what items cost. First you should check the item on google what the salesprice is and many times you get it far cheaper at Amazone or Bol.com or any other store then one is bidding. Make it clear for yourself what you would like to pay for something, what it is worth to you and don't go over it. Wait till the next auction or buy it somewhere else. I do agee that the admin. costs and postage for some things should be adjusted. Can be cheaper as well. Other auctions don't have that.
Bear in mind that to the winning price you always have to add 11 euro extra for admin and postage. That makes the item more expensive. Also the recommended salesprice is hardly ever what it sells for in any store so don't be mislead by that. And if you don't want it anyway after you won a bidding just don't pay for it. After 5 days you lost your chance. Someone else will get it. Only thing is I wish they would have more variety in products. See too many times the same thing over and over again coming by. Other then that a lovely site, quick delivery, good products. 4 Stars XXXX
Review by Gennarina2 months ago
Very easy and just as advertised
Review by Kwanghun3 months ago
Due to the fact that I misunderstood the terms and rules, i did the maximum of bidding and got surprised by a text by Syncasso of having to pay a big amount. I thought that I read that the orders that won’t be paid within 10 days, will be canceled, but apparently not for free. I was worrying a lot and made sure to re read the terms and conditions and I understood my confusion. It was not very clear and got shocked by the text because I didn’t say that you would be charged if the order got canceled by them or by you (by sending them a email) But luckily, I did some research and found out by reviews that many more people had the same problem. That’s where I decided to contact them through mail and they replied within just a matter of minutes. I asked if my orders will be charged of I cancel them, and the answer was no. As long as I asked THEM to cancel them and that’s what I did. I’m still waiting for a reply from Syncasso with the overview of what I have to pay now since I have paid the orders that I wanted to keep and have canceled the rest in the meanwhile. I am very relieved that it wasn’t as big of a problem and have learned to not overuse the app by bidding on everything, which also takes a lot of time if I keep asking them to cancel. They have been a great help! So, thank you VV!
Review by Avigal3 months ago
you are given a choice of biding and thats what i really like about. the customer service is really good. Always ready to assist.
Review by BBNgocAnhHP4 months ago
We won two nights at 2 different hotels in Paris and later also won a boat trip on the Seine River, because of Vakantie Veilingen, we had a wonderful week in Paris. Bonus was that we also got to see the last day Tour de France too. Thanks Vakantie Veilingen for your amazing app and deals. Linda and Piet
Review by DarrenTrelfa4 months ago
A very good experience! Cannot fault it!
Review by Siencyn4 months ago
Terrible, terrible customer service. Been busy for 5 weeks now trying to return a rubbish hoover I won. Every couple of days I'd get an email from someone different asking for the same information over and over, even though I gave them everything they asked for. They would just send a silly reply so it became their colleagues problem a few days later. Have been going round and round in circles for weeks and I've absolutely had it! Have rang 4 times and had a very rude guy two of those times and someone telling lies to me another time.
Package was returned and has been sitting in a DHL pick-up point for a few days now so still waiting for my refund.
Review by Kutzke4 months ago
Super deal, Great opportunity to enjoy the Thermae 2000 in Valkenburg NL.
Review by Rechanne Scythe4 months ago
Perfecte site ever
Review by Shootgirlinpink4 months ago
website is 100% legit
Review by Ediberto Schreck4 months ago
very very good
Review by AmirSalero Jikova5 months ago
Very good. Thans
Review by Vahaalu5 months ago
I used the service before and there were no problems, till I was looking on their site for a deal but didn’t bid on anything but got a mail that I bid on something and needed to pay! After contact with them they promised to fix it but they didn’t and they send a debt collecting agency with extra costs to me.
They simply said we can’t do anything for you... NEVER USING AGAIN, WATCH OUT!!!
I asked to get removed out of their system but i still get mails with offers.... this is beyond crazy, what kind of world do we live in?!
Review by Falaq5 months ago
It was really useful to me.
Review by Bald5 months ago
The voucher worked fine, everything as promissed
Review by Denisse5 months ago
Easy to use (and understand) website. Never any problems with the auctions we won! I also like the fact, win or lose, you know immediately how an auction turned out. A great site with outstanding bargains.
Review by Satifised5 months ago
Is echt een top app
Review by Ameerah6 months ago
Review by Sivalingam7 months ago
Can always find train tickets 2 for the price of one for long travels
Review by Logical7 months ago
They are scamming and spamming users
Review by Manawor7 months ago
I will never use this website again. Stay away from it unless you want to get sued for fake offers!
Review by CarolineG Borra8 months ago
Review by Ggi8 months ago
good offers. and it works well
Review by Bryat8 months ago
It's a real Scam, the prince never matches with the quality, I have won 2 Pachira plants, on the pics they look awesome, I was so disappointed to see them in real when I received them, I wanted to return it or change it, they asked me to send pictures, I did send pictures with explanation, 8 days later I called them cuz they never call back or email, they asked for another kind of photo's because they wanted one by one, together ... I did send pictures again, 4 days later they email me to say they don't see any difference and the plants are beautiful can I explain more. I just gave up but I will never ever buy something from them again.
Be careful guys they seem cheap but they aren't at all, try to compare the price using tweakers or google before buying anything, you have always addition cost 5 € administration, 6€ shipment.
Review by Piping Spinthakis8 months ago
madam/ sir, That's annoing to hear. Because we did not receive your payment in time, we had to transfer the payments to the Intrum Justitia collection agency and can make the payment to them. As soon as we have received payment from the collection agency,
your account will be unblocked. Take into account the validity of the won package. Even if the period of validity has expired, the payment obligation remains. If the package is still valid, you can download the voucher in your account. An excuse for the inconvenience
and have a nice dag.