Did not return my phone calls, will not order again
Review by Cosmim Bjørnli2 months ago
If I could have, I would have check no stars. I have been trying to get a return code from you for two weeks. No one has returned my calls.
The part I need to return is the wrong size. You have my information, so please give me the code you say I have to have in order to make this sale right.
Review by Valdek3 months ago
I just needed one replacement part for my older Dyson. It was easy to find online at this shop. The order process was easy and the price was good. I received it promptly. I would recommend this site.
Review by Hhhmmm3 months ago
I had ordered a few items over a month ago and i got 1 item quick and good quality. However i have received several emails telling me the vacuum bags had been shipped only i still have not received them. So i can not in good conscience give more than 1 star a the vacuum bags should be the easier item to get as they are available at wallmart these days. I would just rather get them from a reputable dealer if that were possible. Thank you,David Eggen
Review by JulM3 months ago
The price of what I ordered was great but it did not show up in the time I was guaranteed. I applied for a refund when I did not receive part but was told I have to return part to get
My refund. Problem was I left the country to return home the day after it was delivered.
Review by Tarcilio Hoath4 months ago
I tried to call multiple times but cannot connect to a person. It took 2 1/2 to ship the part with no prior communication. No one responded to my emails either. The only good thing was that you had the part and it eventually came.
Review by Fontane4 months ago
Part was what I ordered and delivered quickly.
Review by Kiperrific4 months ago
Hey man, I had a vacuum cleaner that wouldn't stand up. It Needed a specific piece that had broken due to time and overuse. Honestly, this job was way down on my honey do list, but it had finally come up... And I had no idea what I was doing. I didn't know the name in the vacuum. I didn't know the model of the vacuum. I didn't know where to find that information on the vacuum. This site got me all of that Information, and more. It had a Flippin blue print or whatever you call it, so finding the part and the part number identification was a snap. I clicked on some form of " add to cart", and in a few days my part arrived. I tinkered. I tweaked. I poked and prodded...and with the aid of the diagram, I was able keep my vacuum upright. Thanks.
Review by Assen4 months ago
I did not get the part I thought I ordered! Hard to understand the website! Probably need to talk to a human that understands your needs !
Review by Kunde4 months ago
Exactly what I wanted…exactly what I recruited. Thanks
Review by Mikola4 months ago
Order came quickly and prices were very low👍
Review by Cozzer4 months ago
I only order a few items from VacuumDirect but I have always received excellent service and in a very timely manner.
Review by Customercindy4 months ago
My part was correct and shipped out promptly
Review by Tsegereda4 months ago
My order was filled quickly and the product quality was very good. I actually ordered two for the next time I have to replace so that I didn't have to pay postage again. I would definitely use your company again.
Review by Misscleo5 months ago
Prompt courteous service - exactly the right part and delivered very timely - would definitely use again
Review by Afri5 months ago
pro: great price, part was exactly as advertised
con: was charged immediately but the part was not shipped until over a month after I ordered it after I finally asked for my money back
Review by InfoLogistics5 months ago
the correct parts parts were shipped and on time. thank you
Review by Trustees5 months ago
Easy, no hassle transaction. The part was a perfect Genuine Dyson part and I couldn’t be happier!
Review by JoaoPeres6 months ago
You had what I needed for a Miele vacuum cleaner. Others did not have the part. What else can I say? Excellent and fast service.
Review by Ferrara´s Leimer6 months ago
Outstanding service! Highly recommended.
Review by Tevong Mencin6 months ago
Fantastic response for my vacuum problem!
Review by Sicilia6 months ago
SLOOOOOOW shipping, no communication that it was shipped until I contacted customer support, took 2 plus weeks. Expensive shipping for a bag? Yeah...
Review by Phillliiieeep Ventero6 months ago
Review by CKibbey Lennaine6 months ago
Perfect transaction! Received new hose for my old Dyson - popped it on - and I was vacuuming again! THANK YOU
Review by Naterline6 months ago
I liked it that I could order direct from the source instead of through some middleman and get on a marketing list.