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Review by Hannah3 weeks ago
I needed a negative test to travel from Sweden to Denmark where I live. I payed 500 kr to get a test from Vaccina at Arlanda Airport, and not only did the test show a false positive result (I tested negative only 2 hours after, because the doctor suspected a false positive result, since I have already had Covid), I got the result 45 minutes later then the promised maximum response time, and that made me miss my flight.
I have asked for compensation and haven't even gotten an answer to my email. After giving me a late, false positive test, and over 2000 kr of extra expenses because of that! If there is a chance of a FALSE positive test, I wish they would have given me the answer in time, so that I could get another test to show that it was negative and I wouldn't have missed my flight... BAD experience and customer service!
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