I have used Nathalie and Vacazon twice in the past year to find amazing vacation rentals to host my wife's bridal shower and most recently, our daughter's first birthday. Nathalie was monumental in making a fabulous experience for my family. We decided to have Nathalie find us the most amazing mega mansion resort rental for our family to have a reunion and celebrate our daughter's first birthday. The house was breath-taking and we had an amazing time. Only issue was the home was not ready at our pre-determined check-in time, but nonetheless, the home was clean, fresh, and just purely amazing. The entire family is raving this was our best family event EVER!!! We plan to use Vacazon for any future vacation rentals.
Review by Thx1 year ago
Nathalie and Vacazon provided a first class experience from start to finish. She not only was quick to respond to our vacation rental inquiry, but further added value by taking the time to listen to our specific situation and needs.
She went out of her way to redirect me from a property that I was interested in initially, to a better property at a better price point that for our needs.
Forget AirBNB, do yourself a favor and deal with her directly! Highly recommended and will do business with her again. A+
Thanks Nathalie and Vacazon!
Review by Brandessa Tunsil2 years ago
Nathalie and team were amazing. Great customer service and beautiful properties. I highly recommend vacazon!
Review by Beyssac2 years ago
We had a great experience with Nathalie and her team. She was responsive, service oriented and always happy to help. We really appreciated the reliable service and look forward to Nathalie helping us with our next vacation.
Review by Kebby Karanathuparambil3 years ago
You guys have the most clean ,elegant spacioushomes ever. we enjoyed our stay and can't wait to book with u again!!
Review by ToddTerran3 years ago
Nathalie and her team at VacaZon are professional, diligent and tenacious in finding the right rental for your vacation experience. We reached out to her earlier in the year and her recommendation that we wait until a few weeks before our planned stay was on point. As a result, we ended up reserving a gorgeous five bedroom house in North Miami Beach with an exceptionally accommodating host. Between the hundreds of emails and telephone calls, she was patient and willingly answered any question we had. Thank you Nathalie!! We had a great time.
Review by Jolteon Shebeck4 years ago
They change pricing at the end without telling you, and you just have to catch it. They also made me agree to a security deposit, then nearly doubled it. I didn't sign up with this horrible outfit after that, and after reading some reviews online, I'm very glad we didn't.
Nathalie Cohen is the worst. Not only do I not recommend this group, I actually hope she goes into another line of business where she isn't deceiving people.
Review by Dimitria5 years ago
We booked an owner's Residence Suite at the King David Residence in Jerusalem, only to find out that VacaZon would not honor the rate. I suppose we are lucky, since after reading the other reviews on this site it sounds like we would have gotten ripped off... DO NOT DO BUSINESS WITH THIS COMPANY!!!
Review by Garbim6 years ago
I came down to Miami Beach for my bachelor party. VacaZon arranged a great house for us with all the amenities we were looking for on short notice. They made sure we had access to the house at the time we arrived, and went over everything in detail. Our house was spic and span upon arrival, and the checking our process was painless. We got our security deposit back in full much sooner than expected as well! Overall, I was very pleased with the trip, and VacaZon's willingness to help us find our exact match within our budget!
I would recommend VacaZon and will certainly use them on my next vacation.
Review by SThomson6 years ago
NO Stars. Our experience with this group was terrible. The most unprofessional organization I have experienced. Our first representative went missing on us and the second took 3 weeks to return a fully executed contract after they rushed us to turn it around within a day. We had zero confidence that we would ultimately be satisfied so, we canceled with Vacazon and went with a far more reputable group.
Review by EMos6 years ago
Worst people to do business with EVER. They lied about the condition of the property, they did nothing to get the conditions into livable conditions even after our group had been there for two days. They had the manager of the property do a walk through of the property, and even after that refused to give us back our deposit. Theives, Liars, and completely unprofessional. DO NOT USE THIS COMPANY.
Review by Beatle Willi6 years ago
Robbie $#*!son The Dirty Nuclear Cleansing company. This was very interesting, and pretty harsh guys
Robbie $#*!son The Dirty Nuculear Cleansing company.
Review by Violetta6 years ago
What a caring, sophisticated customer service team! Rarely do you find a vacation rentals company with such a great reputation that has time to take care of your every need. I happen to be a very picky customer, and despite this the agent that was assigned to me still answered every phone call before and during my stay regarding every question I had. And what a beautiful house! I stayed at the Meditteranean Masterpiece and it was one of the best vacations that our family has every taken. Now we love Florida, and we cant wait 'till our next excuse for a vacation!!
Review by Katbed8 years ago
Vacation - not so.... I had one day to myself while everyone else had plans - so, with nothing like just sitting by the pool to do, I did the property manager's job. Let's see - who showed up that day: the guy to do the grass; the actual owner just used her key and walked in on me scaring my heart into my throat and then of course the following day there was 2 of us sitting by the pool when the pool guy showed up, plus the dishwasher did NOT work when we got there; the microwave made a sound but did NOT heat up anything; 2 deck chairs broke through seats the first day we got there and then of course no one told us about the garbage day process. Very disillusioned and would NEVER recommend where we stayed to anyone - I like my friends!!! Just an idea of who this site represents.
Review by Angjel9 years ago
Very Professional,Knowledable and Nice Staff. Great Experience Overall!
Review by Philke9 years ago
I was very happy and satisfied with the service at Vacazon. The property they offered was nicer then on the pictures. I would definitely work with them again.
Review by Caragold Ushijima9 years ago
I enjoyed my experience with Vacazon. They were very helpful in searching for properties that meet my criteria. Even though I could not book with them Jacob gave me one on one attention that was very helpul.
Review by Funkyhousedave9 years ago
I RENTED MY HOME TO A LYING MESSY GROUP FOR A MEASLY RENT. VACAZON REPRESENTED THEM AS BEING A GROUP OF 6 WHICH IN FACT WERE 20. TO DATE MY HOME SUFFERED MUCH DAMAGE AND YET THEY STILL DEFEND THE CLIENT.
DO NOT DO BUSINESS WITH VACAZON. YOUR BOUND FOR TROUBLE BY THEY'RE LACK OF CONSIDERATION AND UNPROFESSIONALISM WITH PROPERTY OWNERS.
Review by Montezuma9 years ago
they are a bunch of liars and thieves - they just take your money and put you in any place they find available - really dishonest
Review by Donyial Kaulbach9 years ago
this site is terrible..I had an awful experience with them.. They took a deposit from me and last minute said the condo I booked wasnt accepting short term stays. I only found out when I called about checkin times. I am now waiting for a week for my deposit.
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