A wrong item has been sent on ordering an item from Utsavsuits.com
After several emails mentioning them they have delivered a wrong item, I received a irrelevant response from their customer service as "Returns are not accepted as the item is not damaged" They are cheating customers and making money by false review uploads and delivering cheap products which are worthless.
If the return is not acceptable, I'm going to file a case for sure.
Either I need a refund for this item on return or I need the correct item displayed in the picture to be sent.
Review by Muwanguzi1 year ago
Never order from this site . I had the worst experience ever. Nothing looks like the shown in the pics . Pls don't get into the hassle of ordering .Noresponse to Return policy .
Review by Barryhart1 year ago
I have ordered one product and received irrelevant one. Refund requested and after multiple followups , they refunded to utsav suits wallet after deduction of 300Rs. Additionally we need to bear return courier charges as well.
I have ordered another product from the wallet money and its been more than 2 months and its not yet delivered.
No contact number and no Proper response via email too.
Never ever order anything from this site
Review by Vlentin RudCloud1 year ago
The received product is differ from original image.Got low quality product, asked to return but denied.Told, they return only damaged item.
Review by Soopaya1 year ago
Its a 100 pcnt cheat website .There is no address, phone number.They will send cheap products and not answer mails or refund.
Review by Tontay1 year ago
The delivery is bad and they deliver the wrong product. The quality is cheap and they do not respond to queries.
No product is as shown in the website. Please do not order anything from this site.
It doesn't even allow you to upload photos to show how bad their product is.
Utsav Suits is rated 1.0 based on
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