We have well water and my water was recently tested. The test was done from the filtered water and no contaminate were found!
I Love the cleaning water because of your filters!
Thank you for the reminder to order!
Review by Craftsmans4 weeks ago
Nice, easy to navigate website. However it would be nice to know what size household 15gpm supports versus 20gpm water softeners
Review by Wilderbread1 month ago
I have been a customer a number of times in the past. My password was inactivated due to time. I was asked to reset it, but there was no way (or link) to reset. When I tried to make a new account, I was told there was already an account with my email, use a different email. Very frustrating.
Review by Suprabhat1 month ago
The website is neatly organized and easy to navigate- no small compliment from someone who has seen way too many poorly designed small-business websites.
Review by Treinje2 months ago
Ordered a standard RO system ($5k+) nothing custom about it. We were told 3 to 4 weeks.
Going on over 9 weeks and we still have not received it. Customer service yesterday told me that it will be done on the 9/27 and ship that day. We were then told by another person that it had been done for 3 weeks and they were waiting for final payment. We have reached out several times asking for the status and were never told that had been done or that they were waiting for final payment.
I will never use them again for our future needs at our other business sites and I will steer anyone I know a way as well.
If it ever shows up I dress the thought of something not working and having to deal with them to get it fixed.
Review by Parvin2 months ago
Book said the fittings were 1" MNPT, but after purchasing all 1" fittings, we had to go back and get ¾" MNPT fittings.
Review by Amoghalila2 months ago
Good service. Not pushy with their sales, just honest advice on what is needed.
Review by Mikhailion3 months ago
all of the data; regen times, water used, for different units & settings are all listed. Unlike many other sites that only provide hype.
Review by Tonee3 months ago
I appreciate the attention to quality, honesty and excellence, reflected in your longer warranty on US Water System products and obvious when reading some of your blog posts. I am glad to support USA-made.
Review by Bwloves Gaehwiler3 months ago
web site is hard to get around, coupons emailed me never are for what I need, I'm a DAV and on a fixed income and could use some help with supplys
Review by Afco3 months ago
Love the products. Had to deal with customer service once...very nice and friendly.
However, just now when I placed order online I was given a total price (with shipping) of $75.84, then when the confirmation and order # came up the total had changed to $80.61. Don't understand or care for that!
Review by Graficonet Syrtchin3 months ago
Website is easy to navigate, phone number is obvious, customer service on phone was great - very knowledgeable person answered the phone! Lots of information online also. Takes Paypal.
Review by Jeetendrakumar3 months ago
This is only my second time ordering from US Water Systems and the first time was easy and fast and so is this time. Great filters as well!
Review by Praneil Slesuratin3 months ago
I have never been disappointed with my products from US Water Systems and will be a customer for a long time into the future:-) I never have to worry about the product being out of stock; it's always available for me. The pricing is always more than fair. And the shipping is fabulous! I usually have my order within 5 days of ordering -- this is so very much appreciated. I will recommend them highly to anyone needing their products. Thank you for being here for me!
Review by Julieen3 months ago
the checkout was troublesome. coupon code would not work and I had to go back and remove it to finish the order.
Review by Breinn3 months ago
The best filter ever !!
Review by Lerew HarveySpires4 months ago
Ordered double whole house filter system. Filter holders and bracket well made and heavy duty. One filter was broken. I called and sent photo of filter. A new one was immediately sent. I couldn't be happier with service.
Review by Tomoyasu Haza4 months ago
I am a returning customer and could not sign in with my old password, and could not find out how to change my password or sign in under a new customer.
Review by LimabrMARIO4 months ago
Great folks to speak to on the phone. The person I spoke was very nice and knowledgeable about water filtration systems. Will be buying all my products here in the future.
Review by Barbmowat4 months ago
Not much contact. Only ordered the test kit. Will know more when we purchase the actual water treatment system for the wells.
Review by Demitress Geffeney4 months ago
Not the easiest to find replacement parts. The chat person couldn’t even find our replacement filters even when I gave him the serial number of our unit. Seems like there needs to be better record keeping or knowledge of units.
Review by Josox Charkiewicz4 months ago
great hope this works with our new water filter in refrigerator we had to replace everything we have tried leaks from fitting we tried..we could not find the elbow reducer until now hope when hook the water lines it it will work right without any leaks..
Review by Crave Oflaz4 months ago
Received my order quickly and was exactly what I ordered. Easy transaction.
Review by Kraemer Derrow4 months ago
My son and I installed a Flex 150 two weeks ago in his home. The installation instructions were everything we needed and they had very good photos to help illustrate what needed done. The parts of the softener were top grade and we even got a special large funnel for dumping in the resin media in the resin tank. My son was able to initialize the system and do the initial regeneration cycle all from his smart phone. Could not have been easier. In addition we purchased from US Water, neat flex pipe connectors with Shark Bite type fittings on the ends which made the hook up from the house copper pipe to the control head easy. They were also able to accommodate us having 3/4 fittings on the service valve rather than the standard 1 inch ports.....I would buy from them again and don't have any negative hits to offer on this review.
Review by Jcrm4 months ago
Easy to order and when I needed technical support I got right through.
Quality appears good and warranty is reassuring.
US Water Systems Inc is rated 4.0 based on
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US Water Systems has the most comprehensive selection of water filtration solutions on the web. We also offer certified water experts available by phone to answer any questions 7 days a week. From water softeners, salt free water conditioners, under sink RO systems, well water, and commercial industrial water treatment equipment, we have the tools to solve your water problems.
1209 Country Club Rd