Hello to all.
I want to advice all victims of that froud site.
I am also the victim. They took from My paypal 99.96e.
Dont try anything from Your side on site or paypal, dont cancel.
You can just make it more complicated.
They are very smart froud team.
How site not be down for 10 years almost? Because they know law and policies.
They now what he doing, If You try to cancel alone You can make 2 contract.
Canceling payed subscribtios :
Just call number and wait for response.
I call and wait about 5 minutes on line.
I call about 12am today.
Girl who answer on My call cancel the payment imidiately.
Just slow conversation and relax, dont panic.
They are foxes, they took money from costumers almost every day.
They want to cancel subsctiption but only with normal way with calling them and be ok.
They took money from peoples who dont call in free trial days.
I write to paypal also, that usenet.nl was froud site, but paypal response to me that is everything ok betwen him sides.
DONT CANCEL BY YOURSELF OR CONTACT PAYPAL AND BANK, JUST CALL HIM AND BE RELAX.
Review by Amarbirsingh4 months ago
Usenet.nl is a scam company. Do not sign up, do not use their services!!
They offer a free trail with no commitment. Only require a credit card to sign up and we can cancel anytime. They even make it seem legit by offering Paypal payment.
Do not get fooled Paypal does not vet their partners business practices, it only offers a payment mode/gateway.
Usenet.nl's plan is very simple... they do not allow you to cancel. I tried many times, logging on, going into my account and clicking the "unsubscribe button". It automatically logs you out and returns to main homepage.
No website confirmation, no email confirmation.
I got cheated as I assumed that (my fault, i know!) that my cancellation is under process. What happened is that they just ignore the cancellation and charge the full USD 99 to your card once the trial period ends!
This is their automated reply. As it stands, there is probable no other way that to cancel my card and replace a new one with the bank, upsetting all my payment arrangements with my other legit vendors. Highly troublesome.
Zero stars rating if possible.
Hello Gobi**** M*******,
Thank you very much for your inquiry on 30.03.2020!
After an extensive database search we unfortunately have to report that we were unable to find a valid cancelation for account 10955288.
We will, however, gladly perform additional searches if you can assist us by providing further information: Did you receive a cancelation confirmation by e-mail after you sent your cancelation request? -If you did, can you please send us a copy?
How did you deliver your cancelation notice (support form request, e-mail or post)? - If you used our support form or contacted us via e-mail did you use a different e-mail address and/or customer account number from the one listed above?
Once we have proof of your timely cancelation, your contract can be terminated and the membership fee credited to your account. For now, we cancelled your account at the earliest possible date.
Thank you for your assistance and continued patience as we work to resolve this matter.
Your Customer ID: 109552**
Review by Steeltech Ostrihon5 months ago
AVOID THIS COMPANY THEY RIP YOU OFF AND TAKE YOUR MONEY EVEN THO YOU HAVE CONTACTED AND CANCELLED BEFORE TRIAL ENDS.THEY HAVE BLATANTLY IGNORED EVERY CORRESPONDENCE SENT REGARDING CANELLEATION AND REQUESTING MY MONEY BACK.
Review by Mirjana Giamminonni5 months ago
This $#*! company causes several problems:
1. Makes it impossible to reach anyone to cancel your trial.
2. Neither do they answer emails.
3. What you can do is use PayPal, which allows you to cancel recurring subscriptions on your end.
But what they do, in retaliation, is report your associated card as 'fraud', causing PayPal to lock
you, and tell you to upload ID and credit card statement to restore, and at the same time,
causes your bank to cancel and issue you a new card, which causes you to go update all your
other recurring payments at your good merchants on that card.
4. It wasn't that much trouble for me, but be sure that I will get the word out,
you desperate pieces of $#*!. I hope you go the way of myspace.
Review by Jiangyu5 months ago
They make all their best so you can't unsubscribe from their service which is awfull. After you are being put through a set of wrong buttons layout to give up on your intention you are asked to call them to complete the process.
Review by HanTjung5 months ago
Scam, please call your bank and block your card immediately if u ever registered with this uselessnet.
Review by GurEy6 months ago
Their free trial is impossible to cancel and therefore not free - this kind of scam should be illegal and probably is in most countries. Help stopping this by reporting to your credit card issuer or paupal.
Review by SCoulstock7 months ago
Tried cancelling on the same day as the movie was bad quality and in German. They make it impossible to cancel, so annoying, you can tell its a scam. Emailed them, tried to cancel through my profile and their support team to no reply. Exhausting I almost gave up but after many goes and waiting in line for 30 minutes somebody finally answered. The lady was very nice I'll give her that. She's just doing her job. This was my first and last time subscribing to a random site.
Review by Camenta7 months ago
While browsing the internet I went to the usernet.nl site and to download a document. I had to enter my card details and after a period I was taken 99.99 euros from the card and I could not stop this transaction.
For three weeks I was taken from the account 99 euros and not even today I was given back. Usually the customer should be asked if he wants the product is not taken from the card directly so large.
I have not benefited from any service and I sent numerous emails to this company that I do not want anything from them, just to give me my money back. I do not want any service and I am not satisfied with anything they do.
There are some thieves and I won't stop until I get the stolen money back.
Review by Teriellen8 months ago
This promised to have some books I was interested in, then when i downloaded it they weren't there. I tried to cancel the subscription but was told i had to make a phone call to do it. So i cancelled through paypal, all sorted but beware that could have been an expensive mistake.
Review by Irazox9 months ago
I am a victim as well. I paid 1 euro for this "free trial" by usenet.nl yesterday and I tried to cancel it yesterday as well as today only to realize through these reviews, that it is a scam. And the bigger problem is, I didn't pay using paypal, but using my ABN AMRO bank account. So, I emailed the ABN AMRO services to find out how I can prevent future automatic debits from my account after this subscription expires (14-11-2019). Please comment on this approach to the situation.
Review by Boenkean Balony9 months ago
I tried cancelling before my trial period ends, it didn't cancel!
No customer service. Phone unreachable.
Charged 99.00 even when I tried to cancel it. Keeps on charging me!!!!
Review by Zam9 months ago
I got scammed too but called paypall and visa for disputes and got my money back and they got banned from future billing with visa after i showed them the review sites. thx for your comment.
Review by Njb11 months ago
I thought I wanted something, and had to use Usenet to get it. It turned out that it wasn't the case anymore. So while being in first day of the trial period, I tried to cancel via e-mail and tickets. Grated, that was on a Saturday, so it may have something to do with the fact the on Monday my subscription was still active.
But, after trying again to cancel, this time with a phone call, it was a breeze. The call lasted about 2 minutes, with wait time included, and the subscription was canceled.
Review by Marlaysia1 year ago
I tried to cancel before the of the trial. Then I guess it didn't cancel, and I got charged. Awful customer service. Bad,... more
Review by DKSeaWA1 year ago
Good morning everyone! I had the same experience of you, I joined the trial period, I considered it not interesting for me and I immediately canceled.
I received an email from them with the cancellation ok.
After months I get a message that I would have to pay the annual subscription anyway.
I replied by saying that I had canceled, but they say I still have to pay anyway.
Since Usenet.nl is based in San Marino, I then contacted the CSdL - Confederazione Sammarinese del Lavoro (http://www.csdl.sm/sportello-consumatori/ - Tel. (+378) 0549 962060 Fax (+378) 0549 962075) who put me in touch with their lawyer, to whom I explained everything and gave him the evidence.
The lawyer filed a complaint in my name against Usenet.nl, intending to suspend any payment request against me.
After a few days I received an email from Usenet.nl telling me the final closure of the contract.
Since then I have not received any payment requests.
I advise you to do as I do, the more you will be and the Usenet will stop using these methods.
Greetings to all
Review by Corali Heander1 year ago
I did termination for my account before end of trial period and they didn't reply to me then they charge me for 99 dollars they don't have emails that u can contact directly be aware of them they are liars
Review by DonaDavis Ausen1 year ago
Stole my money after registration.
Never in my life had I encountered a such low trust service.
The official engagement conditions stated
That I would get 14 days trial usage.
Which didn't work since their apps don't function.
Review by Nesskat1 year ago
Usenet claims to have the correct Open Software or even Generic free licensed firmware but you need to get an account. Yeah, free for 30 days (trial) and you can stop the contract.
Guess what, the software isn't there.
But here it is, you can try stop your trial account within the 30 days, they will only respond after the trial period and then you have to pay. You can complain but then they will use a dept collection agency on you. No service what so ever, they only want your money under false pretences.
Please, do not make the same mistake I made, you are warned!
Review by Mehde1 year ago
I tried to cancel before the of the trial. Then I guess it didn't cancel, and I got charged. Awful customer service. Bad, bad
Review by Euly1 year ago
They simply charged me USD99 without providing any notice. It is mentioned there is cancellation right for the contract and they will refund accordingly. But after I request for cancellation properly, they just simply terminate the contract and mention that they cannot refund my money. Such a scam, liar and thieves company.
Review by RegnbueUrt1 year ago
Oh my god, this is really scam site usenet.nl - i start my trial but everything was useless as sh1tttttt. i cancel my trial process then the site asked me to call a number. oh my god. instantly i found these reviews and make a call to the bank for lock my visa. This site was taken me 1 usd when i registered.
If you show your card information to the site, you should lock your bank account instantly!
Review by KarineL Tunoglu1 year ago
Beware they will scam you and cannot cancel subscription as at end of request they will ask you call them!,
The password change never work also after change, it show password in-correct after change and unable to login. Lucky I still can access the page that not yet closed but nothing much can do.
The user details change seems not working as well as every refresh give different result.
If you not cancel, after a month they will monthly charge you.
If using PayPal, immediate cancel at pre-approved subscription.
If direct using CC, need to call bank to settle.
The merchant Details:
Merchant Business Name: Usenet.nl S.r.l.
Customer Service Email: [email protected]
Customer Service Phone: +378 66809998
i was in the last step to subscribe to this scam , but i related it to check on its reputation, then i find you, and read most of your reports , so thank you to rescue me,today they send me mail inviting me to complete my subscribe , offering 30 day trail in the mail subject but the mail says its 14 day heheh , even the trail offer they are lying in it .when i have free time i will be sure i f.ck them laying by their cards and rules :)
Review by Pijush Cilta1 year ago
This is a scam ! Take Care! I get a message that I would have to pay the annual subscription anyway.