I bought a bike a year ago when I received it so part on plastic was damage. I sent 3 to 4 emails the first email they told me they was moving into a new building second email they confirmed my damage part after that never heard from them again. P.S the second day my son road it it tore up and it been down ever since
Review by Basith4 years ago
i have ordered from them before hastle free but it seems that this time around they are not responfing to any of my enails or my calls , i live on the east coast and it says they open 1 o clock pm eastern standard time , i called and called again and no answers .
Review by Braekers4 years ago
I would rate this 5 stars put i still haven't got my motorcycle
Review by Gidon4 years ago
No communication. Bike not in stock but told would be and shipped by Christmas. 10 days before Christmas I finally get in touch with them after multiple calls and emails only to be told Jan delivery. People there are lying POS.
Review by Mamadarif4 years ago
I bought a 2 stroke pocket bike last December from this company and broke down last March.The mechanic told me my bike is not a 2 stroke that i ordered but a 4 stroke one.The engine does not require oil mixing compared to a 2 stroke engine that cause it to broke down.I called the company but refused to change the wrong product they have sent to me ,nor refund me.they are stating they don't have the 2 stroke anymore yet they never notified me so I can cancel my order,instead sent me a 4 stroke engine without telling me.
Review by BizDigital Sisomphou5 years ago
READ THIS: These people are literally the worst company ever!! I bought a bike back about 4 years ago and when I received the bike everything was good, then after riding it for only 1 month the starter blew, so I contacted their corporate for a new starter and every person I got was completely ignorant, after waiting for a month I finally received the starter, here I took it to my mechanic which usapocketbikes would not cover my mechanic bill and I took the new starter to my mechanic and here they sent me the complete wrong starter after waiting a month for it, so I called them back again now pissed and I got even more ignorant people that completely did not want to help me, they claimed they wouldn't have the correct starter at their warehouse for another 2-4 months, so at that point I just completely gave up, I got stuck with a broken brand new bike for about 5 months which at that point I turned around and put my broken brand new pocket bike onto Craigslist and sold it broken without a starter because at this time they did not make the bikes with a backup pull start, and later sold the bike on Craigslist for dirt cheap which I was completely robbed by usapocketbikes for about 8-9 hundred dollars!!! After I sold the bike maybe a week after calling them and asking for the correct starter I started receiving hate/harassment messages on my personal Facebook profile, here the people at usapocketbikes that I kept getting on the phone everytime I called was using my personal information that I had given them to buy the bike off their website and using my personal information to look up my Facebook just so they can turn around and write harassment messages and cursing me out messages and it went on for about a week or two, so here I called corporate and asked if a ***** **** worked their and they said yes, which was the guy/s that kept messaging me on Facebook and would not do anything in regards to their own employees being ignorant and mistreating customers!! You can take the time to message my Facebook with direct hate mail and harass my personal account by using my personal information that I had sent to you guys when I bought the bike but you guys couldn't help me out at all once with my broken brand new bike and starter!!??
Review by CharmingDate5 years ago
Purchased 3 little mini bikes from them, these things are so neat! Took about a week to get them, but my grandchildren were beyond happy! Thanks again!
Review by Delwar6 years ago
brought my bike X7-R 110cc super pocket bike and with the help from Scott / Craig got my bike dail in to the speed of 57MPH bike is really fast
Review by LooBoo6 years ago
Purchased this product in December, 2014. A Pocket Bike Order: 7013944. black mini bike kids pocket motorcycle 2 stroke gas motor engine-no ca sales
Pull start broke, USA Pocket Bike replaced it. After that, the engine ran for 5 minutes stopped. I have had numerous parts sent to me, some purchased on a product that is suppose to be 30 day warranty. This product (Pocket Bike) has never ran at all. It was purchased for my 7 year old Son for Xmas. As of now, I sent the engine to USA Pocket Bike to be fixed. I got the impression they were accusing me of damaging the engine myself. Remind you, we never could get it to run for more than 5 minutes. Right fuel and oil mixture. Well Scott, I believe is the owner tried to sell me another engine, I refused to because I purchased this product and it never, ever lived up to anything. In short, my Son could never ride it because it stayed broken, right out of the box. After 2 weeks, mind you the bike engine was shipped back in February, 2014. After 3 weeks, no engine. I ended up after listening to Scott's sob story about these engines came from China, etc. I gave them authorization to charge my corporate credit card $50 for a new engine. Ok, called every week, told the engine shipped out! Called a few weeks back, then told they are short staffed! waited another weeked called, Scott told me the engine is being rebuilt. Huh? I was told I purchased a new engine that would go out the following day. Ok, here it is now, April, 2014. I even was sent after two calls a bogus tracking number. I want nothing from this company but to let the public know this is a very shady outfit. Do not do business with them. If you don't believe me. Try calling their phone number: 1-888-720-2453
Right away, you'll here the sigh in Scott's voice, these guys loaves customer service and customers.
My next move is to contact BBT to tell them of the Fraud and refund my money back. I could order an engine from eBay and it would have been here months ago. I'm so frustrated with these crooks! Did I also mention, Scott charged my corporate credit card for $50 bucks but the Invoice showed $100, WOW! This has been such an experience for me! Scott even said the bike I purchased from one of his sellers is junk and they have other bikes for $3,000. What makes him think I would buy anything from these crooks if they can't even fix a 2 Cycle engine! Buyers, please, please beware of these crooks!! Thank you BBB! I will find as many consumer sites to let the public know of these CROOKS!
Review by Chobie7 years ago
Pocket Bikes, Pocket Bike, Cheap Pocket Bikes, Super Pocket Bikes, Mini Bikes, and Pocket Bike Parts in stock now at USA Pocket Bikes. 1-888-720-BIKE. Check out our updated performance parts selection.
Review by Pisstrooper Baumuller7 years ago
I ordered from here 3 weeks ago, received my bike in about a week after placing it on their website. I chose this website because I did my research online, and despite many bad reviews, every pocket bike company didn't have steller reviews. Overall, I am satisfied with the purchase, my son loves it. Good company!
Review by Zofija8 years ago
This company is the biggest scam ever. The customer service is a joke. They will rip you off and you will not get your money back. This website blows, just like the person who created it. If you think this is a great place to buy discount pocket bikes, you are wrong and stupid.
Review by Darshima8 years ago
This is a scam! Research it! They gave us the run around long enough so that we couldn't get our money back! Do NOT buy anything from them!!
Review by Shivasish Zivers11 years ago
I purchased two of the little pocket bikes for my boys. They took care of me from day one. We are going to purchase two of the larger bikes come October. Thank you again usapocketbikes.com! Made two kids very happy.
Review by BWalker Quines11 years ago
Great company to purchase from. They saved me money from the other companies online, I received the product in 4 days, and it was packaged to make sure nothing happened in transit. I was very happy, and will purchase from them again. Thank you USA Pocket BIkes!
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