This is the best insurance agency I ever had the pleasure to deal with it. After 12 years being a customer, they still surprise with their excellent customer customer and care for each and every one that walks thru their door. I have referred many friends to them over the years just because they provide what most company's lack of it now days; "customer service". Amazing and friendly staff, wish you guys the best always! "5 Stars" to Universal Insurance Agency Inc in Worcester, MA
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