United Routes Auto Transport Reviews

all phone calls were answered. car was picked up and delivered on time Josh was professional and courteous.

Absolutely flawless! I filled out a couple online quotes and waiting for the emails to come in, not only did I get the email, but I got a phone call to discuss the quote. Once I was ready to go, I called Patrick back and the ball started rolling, my car was pickup up quickly, and the driver called ahead to make arrangements (which made it easy, since I had someone dealing with the car on the other side of the US) once the car was picked up, it was only a couple days to Michigan, where the driver once again made arrangements ahead of time to drop the car off. I can’t say how impressed I was with the whole process, it was almost effortless. I know who I’m calling to ship my next car. I even shopped around a bit, and tried a fairly popular shipping website, but United Routes was still the best choice.

Excellent company which communicated well throughout the transportation process. Car arrived in perfect condition, with boxed
items inside all intact.
They cost a bit more than other companies but do not "outsource"
the cars to other shipping companies along the way.

DO NOT USE THIS COMPANY!!!
Early in July this year, on the recommendation of the seller, I arranged with United Routes to transport my car from Portland, Oregon to Austin, Texas. The car was eventually delivered at night, in a WalMart parking lot some 3 days late after multiple calls to their dispatch.
From other reviews, it appears that "night time" delivery often is used to "mask" close delivery inspection. It was not until two weeks later when the car was being serviced on a hoist that fresh and clearly transit damage to the front under panel and bumper were found. After asking for a repair quote, now, 2 months later United Routes continue to are deny any liability suggesting that it is the transport drivers fault and refusing to provide me with a copy of their transit insurance policy. Calls are no longer being answered (despite originally trying to sound concerned as in "I'm talking with tour president right now to discuss your claim etc.). Do not do business with this "boiler room" outfit as they take your money and run!

Bob Submitted this review about
After my original review; Shawn contacted me, from United Routers. I must say Shawn owned the problems. He offered to send out a car detailer to detail my 2 vehicles. I said "ok". Well they showed up and did the best job. So, United Routers will take care of the problem . Additionally, Shawn did a great job through this proses. I was impressed and would them again and refer to anyone I know needs their service.

The worst service. never use.

Excellent service from start to finish.
Very reliable and professional, will definitely be using again... thank you

I used United Routed to ship my NSX to Florida and they were amazing. Everything was handled very professionally, trailers were quality, and most importantly my car got to me safe and quickly and without any issues. Highly recommend

Shipped my car with a flawless experience! Ownership was professional and on point with every detail. It was the first time for me so I was a bit worried. I have a very unique car and wanted it handed with the utmost care. United routes was awesome! Safe and sound! Appreciate everything!

Professional, honest, and caring. I'd recommend them to anyone!

United Routes is amazing! I was so grateful for the amazing costomer service I received! They are always reliable, ontime, and service with a smile! I also recommended United routes to friends of mine and they all thanked me so much! Had no issues and everything went smoothly from start to finish! Thank you for everything United Routes!!!

Great service! Love this company!!

I used United Routes to move my 3 cars from my penthouse in New York City to my summer home in Palm Beach. This is my fourth summer using them and once again they did a excellent job.
Timely, efficient and a pleasure to deal with.

My brother has used United Routes to ship a few cars from New Jersey to Houston Texas.
Each time he had the same 5-star customer service and ontime communication.

Would refer them to all my friends!

Excellent service. Honest, curtious and great customer service! Would definitely use them again! 5 STARS!!

Had a very positive experience with United Routes. They gave me a very competitive price to ship my car from from California to Chicago; it arrived quicker than expected and very well cared for. Would highly recommend!

5 stars all around! Thanks Karl.

Very professional and courteous customer service. Used them to transport my daughter’s Range Rover before she started college in CA - every question and concern I had was promptly answered. Overall an excellent service and they delivered exactly within the time frame specified. Highly recommend!

2nd transport since last year. Very happy with UnitedRoutes

Steve is as good as it gets. I purchased a Aston Martin in Chicago & Steve said he could have it to Seattle in 5 days.
Five days later his truck rolled in, I flipped the driver a additional $200 for a job well done, Put the roof down and Vroooom!
Thanks Steve.

"WOW! This is my 13th time shipping a vehicle and i have never been given such red carpet treatment! I contacted united Routes in December to ship my Z06 from Los Angeles to Detroit in mid-January. Steve told me i can choose any 3 day window for pickup scheduling with a preferred date. Not only did they pickup my vehicle on the date i preferred but my driver, David, was in constant contact with me. He called a day in advance to set up a meeting time and then called an hour before arrival. Smooth sailing and a beautiful rig might i add with one of those elevator gates to accommodate the ground clearance of my Corvette. They came in at $150 more expensive then the other company from Chicago that i was speaking with but for the peace of mind and excellence in service and communication, i have finally found a reliable enclosed carrier that will be taking care of all my future auto transport needs. Thank you United Routes for a hassle free amazing experience. -Rory Jones"

Had my Porsche shipped and they did an outstanding job from the first interaction with Steve until they handed me my keys and car in the new location. One of his drivers, Badri, is awesome. They take care of you pr car like it was their own. Highly recommend.

After speaking with the auto transport companies I found in the enthusiast magazines, I was not sure transporting my Shelby Mustang across the country was wise or economical. None were able to accommodate a tight schedule for pick-up and delivery. It was all done on their schedule or pay an astronomical premium for the privilege of setting the schedule. An internet search brought up United Routes, who I had not heard of or maybe just didn't remember. Their website showed a slick transport rig so thought it worth an inquiry. Steve was quick to respond and happy to accommodate my schedule with a very good rate. Driver Ryan was in constant contact as we both traveled from distant points to pick up the car. Ryan pulls up right on time in his full-on race car transporter. Locked and loaded, I felt good about my choice to ship with United Routes. As luck would have it, an early snow storm complicates and already dicey delivery. I was trying to deliver to my newly purchased residence where the sellers were not quite ready to leave. Ryan was in contact reporting his progress and was able to accommodate a last minute change in delivery address. Excellent service and just a good guy to work with, you can trust Ryan and United Routes with your prized automobile. Look these guys up and transport with confidence.

Had a great experience working with Leo of United Routes LLC. He was very responsive to my questions and concerns. When he said he would send me something, it was emailed within 10 minutes. United Routes are very competitive with their pricing and I would use them again. One of the few companies to guarantee a door to door service for a car that was transported 130 miles. Thanks again Leo.

Their service is very reasonably priced and the delivery was quick and flawless. They kept me well informed from start to finish, excellent service!