Placed an order for new scrubs and the order was sitting in OPEN status for over a week. Was supposed to be shipped within 2 to 3 days. The deliver by date past and order still in open status! Contacted them and was told some of the items I've ordered is now out of stock. Then why didn't I get contacted instead of just letting my order sit in limbo? Told them to just ship everything that's in stock out and cancel the rest. Another week past by and I have contacted them again and they told me the order is now being prepared and ready for shipping. Still nothing. It's now exactly 3 week since I have placed the order and the order is still in open status! I contacted them again and was given the same response. How long does it take to prepare and ship an order??? This is ridiculous! 3 weeks is more than enough time! I do not recommend buying from here at all. Let's see how long it'll take for them to cancel my order and refund my money back. I am usually very patient and don't write much negative reviews but this really did it for me. Don't want others to go through all this nonsense.
Review by JohannF1 month ago
It took almost three weeks to receive my order, when i did receive it the pants and top were of very poor quality, size charts are not correct. The return took over three weeks for them to process,. Absolutely terrible customer service. Will never order from this company again. Only gave one star because I couldn't give zero stars!
Review by Arice1 month ago
I have purchased the last few years from UA and have been happy with the products, until now. I ordered a warm up jacket, Cherokee brand, and it was so poor quality, you can see through the material. I, for the first time, had a stock logo put on it and when I went to return it, it was a big no. I must have missed that on the site, if it was embroidered you can't return it. The embroidery was the best part about it. The rest of it was cheap and it won't last and I would be embarrassed to even wear it in my professional environment. Now I am stuck with it. I called and they just kept repeating that I could not return it. They offered a code on my next purchase but why would I buy more poor quality. Very sad about it, it is not often I am able to buy something extra and it was a total joke. Beware and don't embroider is the lesson of the day! It also was not sized right, I always were an XL and I could not move my shoulders with it on. It is such poor quality, I could not even give it to a friend, I would be too embarrassed.
Review by Ruedi2 months ago
Receiving the order in three days is the only positive remark I have. The material is see through and stiff, just plain awful, not stretch material as advertised and their size chart is not accurate. Also, they make you pay for shipping to get the items and also pay for shipping to return them. Horrible customer service. Highly disappointed.
Review by Lyn Samoisette2 months ago
I cannot exspress how disappointed i am with the butter soft v neck scrub tops i just bought..Not true to size huge and boxy.
Washed and dried awful... Full of wrinkles that wont. Come out....Totally unable to wear.Waste of money!
Review by Chalita3 months ago
I absolutely love scrubs advantage! I find that their products is the best fit for my body type. I like to look classy when I work and their scrubs give me that. I work into work feeling comfortable and confident. Usually gets lots of compliments too!
Review by Kingsbridge4 months ago
This is the only place that I purchase all of my work scrubs! I wear the scrub dresses and skirts and everyday at least 3 people ask me where do I buy them. I tell them online because the variety is so great with awesome colors and they fit perfectly!
Review by Turul4 months ago
The selection and prices for scrubs are good here. I found what I wanted easily and it was shipped out in a timely manner. I've bought the brand I was buying before so I felt comfortable that it would work for me. When I got my top it was too large, which was disappointing as this site has the worst returns. For one, the shipping cost was already kind of high for a standard shipping (my family's company ships a lot so I'm familiar with the costs when you are a major shipper). Return shipping with their label is outrageous (over $8!). For all the hassle and the cost of their shipping plus the small return cost at the post office I'm not sure if it was even worth it. Total waste of money. In my experience, buying clothes without free returns or being able to try them in store is just not worth the risk. I learned my lesson, can't ever be sure. Won't ever use this company again. Amazon offers free returns if I have to shop online so I'll stick with that.
Review by Mrs Mearns Passofaro4 months ago
I have ordered for many years and the quality & selection is always the best. Fast and friendly. You can't go wrong with UA!
Review by FredericOLIVER4 months ago
They always have great scrubs and awesome prices. My scrubs have always arrived on time and they always a great selection to choose from.
Review by Egyed4 months ago
I have ordered products from uniform advantage three times now and have been unhappy each time. The Butter Soft line is horrible! I kept giving them the benefit of the doubt but never again! Always described as soft and stretching in both directions but in reality the material does not stretch at all. I cannot imagine how they can publish this false information. The tops I ordered ran small and I bought Butter Soft pants and they were HUGE! Both in size medium. I received them yesterday and they are on their way back today. Now let's see if they actually refund my money in a timely fashion. I will go to BBB if I have any issues with the refund.
Review by MaryZahn4 months ago
Returns are NOT ACEPTED with receipt, original tag, and equipment looking like they had never been used In less than 30 days. READ store signs and return policy at bottom of the receipt. I would suggested have the clerk assemble the equipment (as applicable) in the store. I purchased a BP cup on 01/27 tried to return it on 01/31. My blood pressure cup was not working properly- no exchange or refund per Lori the owner. I talked to my instructors at nursing college and other students. I warned them not to shop at Uniform Advantage. No returns, and poor quality product. Also I had a wrist watch exchanged the same day for a necklace/pocket . I purchased it 01/27 and the watch quit working in class on 02/05. I couldn't believe it. I am a nursing student and cannot afford for equipment not working. I spent OVER $233. and have a fixed income as head of the household. Don't shop here!!
Review by Kris Jenkins Bertasiene4 months ago
Someone stole 2 of 4 of my scrub shirts! Last night I talked to Samantha who said they would replace them! So I called back today and talked to Sara Benjamin and they replaced the 2 and I ordered an extra one! On top of that for my trouble, (Not their fault they were stolen) I was given 20% off my order! So I paid $5 and change for the third! They were so kind amd thoughtful! I love this site and will def be returning! Also I will highly reccomend to my caregiver friends!!
Review by Rihtar Gobena4 months ago
Every item fits me perfectly. I love everything! so cute. Im very happy with my order. I will order more thank you so much!!
Review by Spywolf Bourdganis4 months ago
Sucks! Returned items unused. Lost money and have no items. Shame on you. Did not get my original tax and shipping back and had to pay $8.99 to return items. Would never go back
Review by CustoBob5 months ago
On their website they have all 5 heart reviews. What I didn't realize is that we can't leave reviews on their site only they site can. So I bought 4 tops from their site based on the reviews. I tried on the same tops at a store in town and they fit great. I bought on line because the tops were less expensive and free shipping. UA must get their scrubs cheap because the sizes are off. I bought 4 large tops and they fit like XL plus! I had washed them before I tried them on so now I'm stuck with them. I'm 5'10" at 200lbs. Been wearing large tops for almost 20 years now. I know the sizing is wrong on these scrub tops. From now on I'll just pay the extra bucks at my local uniform shop. At least I'll know they fit. Same goes for the scrub pants. To Big. Sizing not correct.
Review by Barwell Obit5 months ago
I purchased Koi Lite Ombré tops in two different colors with matching pants from Uniform Advantage. I couldn't be more happy with my purchase. Thanks for the easy match system and the speedy shipping!!
Review by Jaisse Tinfow5 months ago
I love uniform advantage! They have such a wide variety of scrubs and brands! The service has been exceptional as well
Review by RudedoggMedic5 months ago
Do not order from these people. They are not willing to help the "customer". After I placed an order and in less than 24 hrs called to change the order as it had not shipped and was a gift for my mom. I was told to bad so sad. I will be sure to pass along this terrible experience as well as my family and business.
Review by Herbsbliss5 months ago
It's always a pleasure shopping in this site. I've had a problem once with there being a tear in a top, but it was immediately replaced at no charge. My go to for scrubs!
Review by TamothyMain5 months ago
The only scrubs i wear .. They are the most comfortable flexible reliable scrubs around .. im in love with all the colors and styles
Review by MSanislo5 months ago
There are a lot of options on the website and not just for scrubs. Different prints and styles. Ordering is easy. Luckily I have not had to return anything.
Review by Gabinoac5 months ago
The products offered are amazing and their customer service is excellent! They even helped with an exchange on sizes for a giveaway and shipping was super fast!
Review by Patry6 months ago
Great prices, shipping, and variety! Every shipping has been exactly what I've ordered. No issues to date!
Review by Doutimi6 months ago
I love the different style and brands you carry. Its a one stop shop for everything I need. I can get I what I need with good shipping times.
UniformAdvantage is rated 2.0 based on
Write A Review
(It only takes 30 seconds!)
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about uniformadvantage.com.
We take pride in our reputation and position in the world of professional uniforms and scrubs. For more than twenty years, the name Uniform Advantage® has meant: style, quality and above all, customer satisfaction.
Since its inception in 1985, Uniform Advantage has grown from having a single South Florida Uniform store to operating 30 Scrubs stores in key cities across the U.S.
In 1994, our company began manufacturing its own line of scrubs called UA Scrubs®. Since then, we have continued to upgrade our UA Scrubs® line to several more unique medical uniform brands to cater to each of our customer's needs and preferences. The UA Scrubs®, Happy Scrubs® and Butter Soft Scrubs® brands have become "standards" for medical uniforms & nursing uniforms.
Since adding a medical scrubs catalog in 1995 and a website in 1997, we continue to provide our style, quality and customer satisfaction to a progressively larger market both nationally and, more recently, globally. In the competitive world of medical uniforms, our name is synonymous with fine quality combined with favorable pricing in both our retail business ventures and web-based platform. No matter what your industry, Uniform Advantage provides quality made uniforms at a competitively lower price. In addition, you will receive the customer care and easy purchasing you need in order to maximize your uniform wardrobe and look your professional best.
101 NE 3rd Ave, Suite 2000