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Review by Toni Portillo2 months ago
its been three months now i never received my contacts and forget about their customer service..
Review by Lisa4 months ago
This company will RIP you off! I used their code for Buy 3 pairs/Get 3 pairs and everything looked legit through the order process. until I received the shipment. They only sent three pair of lenses instead of six! Customer Service (Ming) is a joke, she basically ignored my complaint and told me to contact the post office. It's clear the fault was on the end of the order pickers and the envelope they sent was not large enough to contain my full order. Don't waste your time or money with this company who can't count or effectively resolve their own errors. I have yet to receive my missing order and it appears a refund is out of the question, I have not received the funds or acknowledgement of my request.
Review by eorozco4085 months ago
I ordered contacts from this site over 2 months ago. When i sent an email stating that i have not received my order, they sent me a tracking number. When i checked the tracking number it took me to a website that said my order was delivered 15 days ago to a p.o box in Chino california. I sent another email and now I dont get a response and the customer service phone number goes to a cell voicemail
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Review by Nikki5 months ago
You couldn't even see that I was wearing the contacts .. totally dissatisfied with this product..
Review by Raquel Martinez5 months ago
They are horrrrrrrrible!!! The worst company I’ve ever dealt with, they are a scam! I will be contacting my bank and canceling my order ASAP!
Review by Bianca lugo5 months ago
Have not heard back in weeks about the contacts I ordered and now I am feeling like this company unicoeyes is a scam or they have seriously very bad service.
Review by Cj5 months ago
Customer service will take days to reply. The contact color DOES NOT match the pictures. Asked for a full refund, they were only accommodating half of what I paid. Do not order from this company.
Review by pv7 months ago
DONT LISTEN TO THE 5* REVIEWS (because unicoeyes say that if you write a few good reviews every week for the first few weeks then you get you're money back, so people are just saying nice things to get them for free so its not reliable).
The contacts I received you genuinely couldn't even see when I put them in, I bought colour Mel and they did nothing, a false advertisement considering in all the pictures, even shown on brown eyes, it was a full coverage light green. honestly I wish I could attach pictures to show how little the do and how vastly different to the pictures they are. I emailed customer service about how this was disappointing and they said they'd send new ones. At first I said ok but then they never responded again. I replied that I wanted a refund and have emailed them countless times and on their instagram, and nothing. Not one word. I have never been treated with this little respect by a brand, to just be outright ignored when they falsely advertised! Very disappointed. 0 stars.
Review by Damage eye9 months ago
The lenses damage my eye. The size is huge and I had to deal with an eye infections for days. It was so painful.
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