We collate all the best reviews from around the Internet so you can view them in one place
Review by umidigi_a910 months ago
So I had a bad experience with Umidigi and I would like to share it with you guys so you don't have to deal with this kind of bad customer service. So I ordered an A9 Pro AliExpress. After a loooong wait, Umidigi shipped me a phone with a faulty camera, please see attached photos. A phone without a working camera is not a phone at all.
So the first things came to my mind was to file a dispute against Umidigi, and they gave me unrealistic options:
- ship the phone back at my own expense
- get a 15% back for FAULTY camera.
I rejected both of those options, and they went ahead and chose an options for me without my authorization. Then they have been ignoring me and said there is nothing they can do. Is that how you would like to be treated as a customer?
I know that Umidigi phones are cheap, but there is a reason why they are cheap. They use low quality-grade parts that other companies threw out and make a phone for you. You should avoid buying this brand if you don't want a headache. I urge everything who have problems with this brand post reviews on social media so people do not have to waste their money.
Sourced from Web Of Trust
Review by OLAF O.1 year ago
UMIDIGI warranty repair
I warn you before buying products from this manufacturer.
I bought a smartphone, after some time the defect of the lenses I noticed. The official shop on the Aliexpres website does not want to make a warranty repair, does not read the messages sent. Servis Umidigi does not want to pursue this matter. Claims that it is not their competence. Sends me link to the regulations, warranty repair terms as. However, in these regulations, point 4 clearly states that when buying from their dealer (such is the shop on Aliexpres where the purchase was made), Umidigi is decisive in the dispute with the store. The case has been going on for a long time, no will to repair under warranty. The scammers, dishonest company, I feel cheated and robbed. I advise against buying in this company, this whole company is one big theft, a fraud.
Grade: - 10 points ( stars)
Sourced from SiteJabber
Review by Nuno Carvalho1 year ago
Bought a F2 in October 2019 in store.umidigi.com, since 4 month they still didn't shipped.
UmiOfficial is rated 1.0 based on
Write A Review
(It only takes 30 seconds!)
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about umidigi.com.