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Review by Anthony Mariotti3 weeks ago
Nice design but it's a pity that the customer service is not very reactive and helpful. We did a big order and among our articles, we received an item -The Reader Dusty Rose armchair - whose seat is defective since ugly wrinkles form on the seat pad. Although Umage said that it was a manufacturing defect, we were initially offered to send us a new pad, but since 5 months ago they sold us an old version of the chair - which is therefore not removable - Umage offers only a woeful 20% refund and we keep an horrible wrinkled chair. We refused this offer which is not worthy and since then we have not heard from them again despite our reminders. Not serious!
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