Constantly receiving amazing service from Ultra Web Hosting. Everything is great till now. More specifically their customer service is great. Whenever I faced any problem they fixed that very quickly. Though the problem was very rare. So highly recommended.
Review by Migsar Defore4 months ago
Consistently receiving amazing service from Ultrwebhosting. . They are so friendly and reliable. They have fair prices also. We have been working with them over over 9 years. Customer relationship 10/10.
Review by Georgean5 months ago
After receiving a recommendation from a friend of mine, I started to use Ultra Web Hosting. And I have to say that I'm satisfied with their service. My website loads a lot faster now. And the control panel is also great. Overall 10/10!!!
Review by Ulana Levrini5 months ago
I just signed up and everything was pretty typical and solid. Usual speeds with my WordPress site, nothing to write about until I turned on their UltraSpeed with the full-page caching. Wow, so much faster! This is what I needed. Well done guys!
Review by Amriitha Strekalova7 months ago
Just ordered and was put on one of their newest servers and I can't believe it my site loads 3X faster than before. I should have transferred to them ages ago. Really, highly recommended!
Review by Tonathy Derrow7 months ago
Ultra Webhosting costs are fair and WOW, the support is fantastic. They transfer most of the websites to their service for free and I really liked that! After using their service I would definitely say that their server is really well optimised because my website is now super fast!!!
Their customer support is really fantastic. The problems I have with Ultra Webhosting are my own, I don't understand everything and mistakes occur so I call on Ultra Webhosting support and in minutes they fix the problem. You can't go wrong with Ultra Webhosting.
Review by Millika7 months ago
Very poor web hosting, low cost is great, as long as you have no traffic, customer service is only by email, staff are nice but not very technical, they do not even forward a copy of your request/ticket when they reply, just a ref number. I don't recommend paying them more than 10$ a month for your site. The sooner you migrate away from them, the better for your business. At some point, I did upgrade to a 99$ a month service, but in setting it up there was 2 or 3 weeks downtime. I kept their 99$ a month service for 6 months, but really test benching their hosting quality after last few months. I realized they had not implemented it right and websites response time were ugly, like 5-10 seconds, often. They also implement your mail and DNS servers into the unique virtual machine they allocate for you, that means you do not get your website admin emails when your website is down. It is really a service for people that do not know what they are getting into. I trusted them blindly, stayed with them a long time, took a month to extract my account data out of their servers that was crashing often. Now on google cloud, doing it myself, it works great for 33$ a month total (for my twelve websites). That is 3 time cheaper and with so much more efficiency and potential for scalability.
Review by Jagadeep10 months ago
I have hosted many sites with different host providers, but Ultra Webhosting is quite a different experience. All their services are guided by honesty and excellency. Right now, am using their "Ultra Unlimited Pro" plan due to the quality of their services. Since I started hosting with them, I no longer experience low speed, web breakage and poor accessibility to my sites. What I like the most is the price of their hosting: so cheap when compared to the quality of their services. Their super-friendly costumer service are always there to respond to all my problems on time. In short, hosting with Ultra Webhosting has made hosting an easy going experience for me.
Review by DavidMcKinney1 year ago
I got a 6-month plan with them. After 6 months with no warning, they renewed my subscription. I only found out going through my monthly expenses. When I contacted them to terminate my account they said: "no problem". They terminated my account without a refund. So I paid for an extra 6 months and I do not even have access to the service that I paid for. I then tried to contact customer service, no one is cooperating. Ultra Web Hosting is a DISHONEST Business. Avoid doing business with them, especially if you are looking for a long-term solution.
Review by Natsu3 years ago
I am most impressed by the knowledge, speed of operations and pleasant experience I have received from Ultra Website Hosting. Being the victim of a nasty hack, and swimming in a sea of possible problems Ultra came to the rescue, noticing my predicament and even with me having to reach out directly. David quickly tuned in to my having multiple diagnostics and editors going on simultaneuosly and jumped in to the rescue, just like their logo character, a true hero. As time was ticking down and my anxiety about my ability to resolve the problem quickly grew David got all issues resolved fast and perfectly. I recommend Ultra to all web site operators and attest to their thorough professionalism and dedication to their customers.
Review by Chrisch3 years ago
I have been using Ultra/Flux for just over a decade now! I've hosted countless websites through them and have no complaints whatsoever. Their pricing is affordable plans and value of products and services available are miles above their competitors. Their customer support is the fastest response time of any company I've ever worked with. If I ever need anything they are right on top of it. Server down times really don't exist. They are constantly updating and improving everything! I would never host a site anywhere else! Thanks Ultra Web Hosting!
Review by Batool4 years ago
Ultra Web Hosting offer the best support, they are always available to speak with you to help out. The service is second to none.
Review by JackR4 years ago
I have been a customer with Ultra Web Hosting for nearly 10 years. Every time I have a technical related question I know I can count on their team to help me until I have resolved my issue. Dave and Kevin are always helpful, professional and super patient. The web hosting rates are also very affordable. This company has been the reason I have a business today and I want to say Thank you ! Everyone should sign up!
- Yasha Rose - Photographer/business owner in central Pennsylvania. www.DelicatePortraits.com
Review by Lchid5 years ago
I contacted Ultra Web Hosting for customer service issues and my representative, David, went above and beyond to fix the issues I was having!
Review by Hwells Roron5 years ago
I am a Ultra Webhosting customer since many years now.
Luckily you don't need customer support very often, but if you do have a problem the support you get is great.
Last week I had to open an incident because I suddenly noticed that the pages on my website were not displaying as they should. The layout was disturbed and I got a lot of error messages which I did not understood.
I am doing the administration of the site, but have only little experience with Joomla in which the site is built.
So my first suspicion went to Internet Explorer which is not always displaying content as you would expect. I tried out Mozilla Firefox, but the result was the same. Next step was to reboot the PC to see what happens... But it still gave me the same result.
OK, then I tried with another PC. But also here the pages were displaying with errors.
Should I call the Joomla developer, who would most certainly not react during the Christmas holiday period or should I open a ticket at Ultra.
I did the last. I sent a short mail explaining the problem and then went for shopping.
On my return I checked my mail and there already was an answer from Kevin.
He explained me what went wrong and he already fixed it. It had something to do with the PHP version of my site.
It took just 28 minutes from the moment I got the mail with the support ticket number till the mail explaining me everything was working again! Is'nt that an incredible fantstic support?
Kevin and David, you guys are fantastic! I can recommend your services to everyone!!
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