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Review by Peter K2 years ago
In order to use ultramobile you must be tech-savvy enough to follow click by click instructions. If you can change some network settings on your phone you will be fine, but some people seem unable to do that, or to know the difference between international calling and international roaming. 95% of my use is in urban areas or on wifi, so the Tmobile network, which Ultramobile resells, works fine for me. I sometimes tether my laptop to my phone. (I prefer the reliability and speed of wired connections where reasonable.) Ultramobile gets the job done just as well. I do not need handholding; I can read a manual and change settings on my phone myself, so for me this is great. If you cannot imagine going into your settings menu and doing some keystrokes in a cookbook fashion, or you need to get a human at the end of a voicephone I'd not recommend Ultramobile. If you are tech-savvy and can deal with emailing for your customer service don't wait, do it now! I am opening a second account for my wife, and have had to go 100% web based. For the last few days nobody as picked up the phone so that is not optimal, but save me $30 per month per line and you are OK by me.