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Review by Irma T1 year ago
I booked my trip to ascent the Nyiragongo volcano summit in Congo, descent into the crater and sleep there for a night. I paid the entire pride of the trip (several thousands of dollars) in two instalments. The day before depart the owner of ULTIMATE VOLCANO EXPEDITIONS, Mr. Geoff Mackley send a message to all members of the expedition announcing the cancellation of the trip. He never reimbursed any dollar. He just took my money and disappear. He answered my messages asking for explanations and reimbursement and all I got were insults.
If you are also a victim of Mr. Geoff Mackley's fraud or you are thinking of joining one of his illusional trips feel free to contact me. I have pictures of his messages, proofs of payments and all the way this human behaves and talks towards other people.
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Review by Deuterion1 year ago
DON’T TRUST PRETTY PHOTOS.
DONT TRUST ULTIMATE VOLCANO EXPEDITIONS
DONT TRUST GEOFF MACKLEY
AVOID SCAMS, FRAUDS and INSULTS BY GOING WITH OTHER RELIABLE TOUR OPERATORS
Photos, films and sweet writing to attract victims in the trap. Geoff Mackley and his ultimatevolcanoexpeditions.com robbed us close to 10'000 US$.
Geoff Mackley bluntly sells ILLEGAL tours that are IMPOSSIBLE to achieve.
How would you feel if you have reserved a volcano tour, paid nearly 10’000 US$, bought two international flight tickets, cameras, special equipment, and trained for a volcano trip and… the tour operator Geoff Mackley rudely cancels the expedition with no clear explanation a few hours before your flight departure and NEVER REFUNDED YOU?
Geoff Mackley did it to us and others. He may also rob you if you make the mistake to trust Geoff Mackley as we did.
We describe here our real personal experience.
We signed up and paid exactly 9'305,00 US$ in two payments to Geoff Mackley for an expedition inside the Nyiragongo volcano in Congo. The trip was focused on descending inside the crater, sleeping by the lava lake and taking amazing photos. Geoff Mackley (domiciled in New Zealand) received our payments for this expedition and rudely cancelled it the evening before the departure of our international flights. We had prepared this expedition for months. We didn't want to discuss or fight, so we simply asked for our money back to forget this unscrupulous person.
At the same time, trying to understand what had happened, we have discovered with the Virunga National Park Officials in Congo that it has always been ILLEGAL TO TAKE TOURISTS INSIDE THE CRATER AND SLEEP THERE. IT IS BANNED. Therefore, it was not a tour cancellation but a scam, a fraud or, less likely, an unacceptable mistake from Geoff Mackley (who claims all over internet that he is experienced).
- FAKE TOUR -
We have paid Geoff Mackley for a service which was legally impossible to provide. As we have learnt later from the Congo Officials, he didn’t even apply for our visas and permits. Ultimate Volcano Expeditions / Geoff Mackley is just after easy money.
OH WE HAVE SPENT YOUR MONEY! We have been trying to get our refund for about five months without success. At first, we didn't want to publish our experience, but after months of asking and hearing hearing heavy insults in return, we decided to expose our experience on the net. Geoff Mackley is a rough character never short of extreme insults against us, Congo citizens and officials. We think that Geoff Mackley should be prosecuted and sentenced for scam and fraud in front of Justice, punished, and forced to pay back.
WORLDWIDE. Geoff Mackley takes bookings worldwide! Easy to hide behind country frontiers. The victims are scattered around the world for tours around the world. Volcano Ultimate Expeditions offers volcano tours in places such as Marum and Benbow in Ambrym Vanuatu, Erta Ale in Ethiopia, Nyiragongo in Congo and Masaya in Nicaragua.
NOTE: We have a fully documented case with all proofs. Also, for transparency, we have opened the discussions with Congo National Park officials who were shocked by Geoff's insulting attitude. They clearly repeatedly confirmed that it is illegal to bring tourists inside the crater and sleep there. Ultimate Volcano Expeditions is a shame for poor countries like Congo who badly need to develop tourist activities to protect nature and wildlife conservation. Ethics, laws and honesty also apply to Ultimate Volcano Expeditions and Geoff Mackley.
If you are also a victim of Geoff Mackley and/or Ultimate Volcano Expeditions, tell it all over internet to avoid future victims.
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