I ordered a set of Drift w1 from Segway and has sinfe February (5 months) tried to have fixed a error on the one set.
I do get reply on email, after 2 weeks. But they keep telling me that it is not their problem and I have to talk to a different department.
Review by Choucroute Nottebaert7 months ago
Sent what looks like a customer return with a broken handle. Took ages to respond to emails and then refused to refund my postage costs which won't be cheap as it's a bulky item. It took two weeks to get a definitive response.
Possibly the worst customer service I have experienced.
Review by Bernerpug7 months ago
Yes deffo is I ordered Segway on the 14th Dec and the same fake tracking order still no Segway have u revived yours
Review by Halwinder Guttu9 months ago
Anybody know if there is a scam on the Segway online site? I ordered something ten days ago and they seemed to disappear off the map since. Just getting recorded messages and no email response. Shockingly bad service.
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