UGP provide our business gas. Tom was very patient with me doing he sale process, and while he was persistent, he was not pushy and annoying like some other business utility salesmen. He seemed genuine, not all forced cheeriness and bullsh*t.
In the end, he gave us a good price, and secured our business. And we'd be happy to do business with UGP again.
Review by Researcher Binaley3 months ago
I have found the company especially the staff to be honest, reliable and very courteous. I checked out several companies but found them the best by a long long way.Would have no hesitation in recommending them.
Review by Nech3 months ago
I look after contracts on 16 utility supplies across 4 buildings so I have been exposed to most utility companies. We prefer to deal direct rather than through a consultant and it isn't by luck that UGP are now the supplier with most of our accounts. The prices they offer are competitive and the customer service is also the best of any supplier we use. Brendan, our account manager, gives individual attention and gets results quickly. The admin side is smooth which is a relief as I like to provide meter readings and get billed every month making my accounting more accurate. UGP have been a pleasure to work worth - something I cannot say about any other utility provider.
Review by Nr4 months ago
We compared prices for our energy renewals with several suppliers. Harry at United Gas and Power was the most competitive and offered us a fixed term contract, no hidden fees or pass through rates. We are satisfied with the level of service Harry offers and We strongly recommend to use UGP as your energy supplier as you would not be disappointed!
Review by Negrea Mahikari4 months ago
Thankyou Tom for excellent service from a company that cares which is rare in the energy world.
Review by Charliejp4 months ago
Having recently had a director step down from our company we had a number of issues to resolve, one of which being our energy contracts, Our account manager at United Gas and Power did a lot of the leg work, contacting our existing suppliers to terminate the contracts and then set us up on new contracts, saving us time and money. 5* service.
Review by Dawon4 months ago
Fantastic experience with Brendan at UGP. Very competitive prices on my contract and also arranged a new meter install. Would highly recommend!
Review by Heideman4 months ago
Professional company who make sure their customers are happy!
Review by AaronMichael4 months ago
Fantastic service from Brendan. Very speedy and kept costs to a minimum. Highly recommended.
Review by Achievements4 months ago
We use UGP to provide our Gas and Electricity supplies for our business. Since day 1, they have been brilliant to deal with and provide an excellent customer service.
Review by AlinaZiouzin4 months ago
I dealt with Reece Brown who was professional throughout and not as pushy as some others I have experienced in this sector! I have therefore signed up as corporate client for UGP to look after our 9 sites.
Review by LTLFCyouth4 months ago
UGP’s Senior Account Manager, Tom Melandino was instrumental in our transfer from our previous energy supplier whom shall remain anonymous. Our endeavour to transfer was obstructed on several occasions, the most absurd being that we had agreed to renew verbally!
All hurdles were eventually cleared thanks to the help of Tom and my blood pressure returned to normal.
Our organisation would wholeheartedly recommend UGP as an energy supplier to any business looking to transfer.
Review by Morwenna4 months ago
Reece Brown of United Gas &power has successfully changed and arranged our new account for both gas & electricity. He has done this in a pleasant and respectful way, ringing when he said and completing everything without ourselves doing anything. It has been a easy and extremely positive experience doing this with Reece. L
Review by Claurice4 months ago
Great service and competitive quotes. Brendan Nixon is my account manager and is extremely helpful. Highly Recommend UGP
Review by Nakira Omolokun4 months ago
Dealt with Reece Brown who was excellent - told me UGP with best for helping charities and certainly your rates proved so that instead
of signing up for one year we signed for three years
ken blake arrow riding centre for the disabled. Charity No 291623
Review by Rikinkumar4 months ago
Tom was fantastic from start to finish securing our energy contacts.
He knows his stuff and gave great price
Highly recommend UGP
Review by Mkicks Schalich4 months ago
At Age Concern Slough and Berkshire East we had used Utility Alliance and BEC Consultants as brokers over the years to secure the best prices. Despite the brokers going to market and finding us the "best deals", Harry from United Gas and Power was able to offer us an annual saving in excess of £4500. We secured a 3 year contract with Harry as the service United Gas and Power offer is far better than what the brokers were able to. Harry is now our account manager. and having multiple sites Harry will be a direct point of contact rather than having multiple suppliers to deal with. At Age Concern Slough and Berkshire East, we strongly recommend United Gas and Power to all charities and have no doubt they will offer savings against broker quotes and other suppliers. Harry is a very patient, pleasant, bubbly and charismatic individual, not pushy or salesly and has a friendly approach".
Review by Gjay4 months ago
I have no hesitation in recommending this company. From my first contact with them they have been very professional.not only getting us cheap rates on a fixed three year deal but pointing out that as a charity we had been paying 20% vat when we should only have been paying 5% All our queries have been dealt with by return and I can not fault them in any way
Review by MBReed Derrow4 months ago
Review by Nerys Derrow4 months ago
The best service I've ever received from UGP was from Brendan Nixon, best experience from start to finish. Brendan is very professional and exceptionally helpful. He always makes sure that OBM's clients are
Review by THorner5 months ago
Very efficient polite and informative service, Tom was able to beat my renewal prices from my current supplier, and the most refreshing thing was after 30 minute on hold to my current supplier to receive my renewal prices, he was available on the phone immediately without me queuing! Saving time for me and the business. Top service so far!
Review by Treveler Supervisor5 months ago
Tom Melandino has assisted in setting up a number of accounts for me, he is very efficient & easy to work with & takes the pain out of sourcing good prices then switching over to UGP.
The best thing about this arrangement is that we speak directly to Tom & not a variety of other people-this saves us time & frustration.
Review by Mayra Derrow5 months ago
Just moved over another site to UGP. Brilliant customer service from Tom - would really recommend.
Review by Caryn Rueter5 months ago
My experience was a good one , Tom was very helpful and gave me all the information that I needed in order to switch my Gas and electric over to UGP.
I particularly liked the way he handled this as he was not a pushy sales person ,so much better than other companies .
Review by WSSLondon ELGhoneimi5 months ago
I approached Tom Menaldino who assisted me on a particular matter that I was having problems with. Tom went above and beyond my expectations and was more than willing to provide support and extra advice where needed. Tom followed this up for me and was happy to assist a client even though he knew that he wouldn't end up with the contract at the end of it. I wouldn't hesitate to speak to Tom again in the future. I would highly recommend him to anyone.