average experience, slow processing of documents, the team needs rigorous follow up. I expect the team to suggest me alternatives if my Plan A fails, rather i kept asking them for alternatives. The team lacks pro activeness.
Review by Guh6 months ago
Review by Errington7 months ago
Professional Service and very uncomplicated
Review by FrancisM7 months ago
First incorporation went very smoothly. More to come and I hope I will have the same experience with upcoming cooperation with EEG.
Review by Ludimila8 months ago
Very professional service, will definitely recommend!
Review by Manikyam Delma8 months ago
Great Service. Went out their way to help solve our issues with the authorities as it comes up. Professional and helpful!
Review by Gazzum8 months ago
We paid these guys almost 7,000 Euros to open 2 companies for us in Dubai, together with 2 bank accounts and the related payment instruments, which should be a formality and according to them just a matter of 1-2 weeks time frame to be completely.
They required payment in advanced, their fees are the most expensive from UAE and after more than 6 months they didn’t deliver the services, just send us some certificates of companies opened in another emirate and no bank accounts or cards or online banking access, which makes these companies useless. Also, after a few months, we visited Dubai for a few days at their request to meet them, which increased our costs even more.
Basically, they are promising one thing and delivered something else entirely, and even this, incompletely and with huge delays.
When we asked them for the reimbursement, because they didn’t do anything after many months of reverting to them and asking them what happening, with no response from their side, they just told us that from their part the services are delivered?!
Also, we received some emails from them with the mention we must pay the annual license fee, when they didn't deliver the initial services!!!
Very poor communication, quite rude, only money oriented, lack of interest and focus, nobody from their office seems to care of their customers and I didn’t see any lawyer there, just a few secretaries.
It was a very bad experience for us, we lost our money and we didn’t obtain anything back.
We will follow the legal path to take back our money and inform all our partners, including the local ones, about this company.
I strongly advice anybody to avoid this company and to learn from our bad experience, it looks there are plenty of more reliable companies there, with much lower fees.
LATE EDIT: After this review, they asked Trustpilot to delete it and send me an email that it is our fault and they don't reimburse our money, because it is not their policy! It looks that the legal path is the only option here.
Review by MrsDavis9 months ago
very good service, the team of EEG with Mr Charles did an excellent job. My compliments to Manilen that look after me in Dubai for all the procedures I need to follow , very professional.
Review by Awwwww9 months ago
Great service. Fantastic personal experience and excellent customer experience
Thanks Andrea for all your help and support and excellent consulting 👍
Review by SplitZkreaM Widlitz9 months ago
I engaged EEG to set up a company and bank account for me. They told me that the bank account would take 2 weeks to set up. It has been 6 months and they have been unable to set up the bank account citing a range of various excuses.
Even when asking them to provide me with certain information they take more than one week to reply to my emails.
Just read Adrian's reply from EEG below. He can't even get my name right and has obviously reviewed the wrong client's file... Absolutely hopeless!
So now EEG has updated their response and changed my name just 2 mins after I posted. Not sure how they could have figured out who I am and reviewed my file in 2 mins given that i) they only just realised what my first name was; and ii) my last name is not on this post.
Finally, I got an email from EEG yesterday apologising for the delay of the services and advising that they need more time. Obviously, Adrian has no idea what is going on with my file as his comment below contradicts what the company has said to me and the company has definitely not provided the services under the contract.
Note to Adrian; please do not engage in misleading and deceptive conduct.
Thanks for your reply Adrian, but I intentionally left the identification number blank when I posted.
Review by Ashaunda10 months ago
Review by Urena Victor10 months ago
The EEG people understand the local requirements setting up companies of various configurations to meet different requirements.
They provide good advice around these different structures enabling the selection of, and construction of the agree company types.
People worth noting in this regard is Andrea Fuentes and the operation person who makes this all happen, Manilen Siobal.
One understands that one is in very good hands when the process goes operational.
Review by Amanitha Fitzpatrick10 months ago
Dear Mrs Laura, & EEG
First of all I would like to thank you for your kind help and advice and consultants all the way in establishing our company in UK. Though we still did not complete getting all licenses yet. They working with us through thin and thick to get all our paper done in order to start operating. They are excellent advisor and they take their client and search for all possible and essential way to make their set up easy and convenient. Thanks for all the time replying and the feed back for every single inquiries we had. We look forward to work with you again in setting up our company cross the world.
Review by Musaib11 months ago
Excellent job and professional assistance. It is a pleasure to have been working many years with such peace of mind! Thanks.
Review by Jacomien Derrow1 year ago
all good. Thank you for your service
Review by Quadcore1 year ago
Fantastic Services ! Very Efficient, Very Fast, Very Straightforward ! Thank you Andrea ! Thank you Manilen !
Review by Iceiss1 year ago
Working with Europe Emirates Group for several years now. If you are planning to do business is UAE they are the best partner you can imagine. Always on top of everything and when it gets difficult somewhere, be sure they are the ones to solve the issue. I especially would like to recommend Emmanuel who ensures that everything is alright 24/7. That's how a relationship manager should work! Thank you for your support.
Review by Qshannan1 year ago
90% of the process was great.
I have no idea what one person who was meant to be managing my account did as I never had any communication with her.
The other issue was I was told that EVERYTHING was included in the registration process, however, everything was never defined which led to a little disappointment that VAT registration is extra. This everything needs to be defined and what is excluded should be defined also. Then there is no room for any misunderstandings.
However, the whole process was managed well and the only delays were from my side. I will use EEG again happily.
Review by Dereek1 year ago
Review by Khrysty1 year ago
Going above and beyond the extra mile
Mildred has been of a great help and Cristina’s assistance and dedication was way above the 5 stars rating
Thank you so much for your availability and assistance
Review by MagwaiPig1 year ago
Look no further than Europe Emirate's Group. After having many businesses in Dubai, I can honestly say that I have never dealt with a company more efficient, effective and precise as Europe Emirates Group. The service from start to finish was fantastic. Communication was a breeze and the weekly updates were a bonus. Our company was formed in almost half the time it would have taken had we chosen someone else. Cristina you are amazing and thank you ever so much for your support throughout the delivery of your service.
Review by Razzleman1 year ago
This was my first experience in Dubai.
I have found EEG team competent and responsive.
The administrative procedures seem rather slow, however it could be due to the administrative structure in Dubai
EEG has been a precious guide for our first step.
We continue working with them.
Review by Chaika Vrakas1 year ago
It has been a privilege to work with a serious, professional company such as Europe Emirates Group. I would like to thank all involved for the friendly, helpful and knowledgeable manner in which they guided me through this process. A special thanks to Cristina Constantin who was fantastic, always available irrespective of the time of day.