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Review by I G.10 months ago
STAY CLEAR OF THEM!
My name us I J
I M A CUSTOMER of 3 1/2 yers
they restricted my account with
7000£ on it
7000£ Just imagine
All my savings
All my life.
After 2 months, my money was moved somewhere, and this guys even don t want to answer the question
WHAT IS THE PROBLEM?
Why the account is blocked?
The only thig they saing is!
That they can't this discuse this matter with you!
And they will get in tuch!
Done nothing wrong
Geting my sallary
Paing in shops and online
Wake up in the mornig with 12.45£ in my pocket, that s it( and with this account restricted)
Now preparing the case, to take this scam to the court.
Please everyone who get in the same situations, do the same.
After doing a little bit of research on google
I found out what is the crack...
Founded by Alex Letts, ex-owner of Ffrees Family Finance, and now CEO of U Holdings Ltd.
SCAM - SCAM - SCAM - SCAM - SCAM - SCAM
MR ALEX LETTS, WIRE CARD, MASTER CARD, Shelby Finance Ltd. ALL ARE JOINING FORCES TO SCAMM PEOPLE TRHOUGH U ACCOUNT AND LENDING OUT THE MONEY TO PEOPLE THROUGH Shelby Finance Ltd.
Scamming people on benefits and all!
6 months wile you take them through the courts
Financial ombudsman, wile you try to return yout mone they just turn them
Arround, getting interest, from somme one wo get a mortgage through SHELBY FINANCE LTD.
If you respect yourself, and your nervous system
I beging you stay clear from this Fraudster!
See you in court!
Sourced from SiteJabber
Review by Albert B.1 year ago
If you have opened an account with u account your money is at risk. Thousands of people have lost their money through this scam organization. we are appealing to the public to avoid this online scam platform run by non other than Mr Alex Letts.
please sign the petition at change.org help shut this platform/ uaccount down, that will be the only way the scam will stop.
The government has put the public at risk by allowing suck crooks to run uaccount a scam and fraud platform. If it is too good to be true please don't do it, do not open an account with them, they steal customers money and even lock you out of your own account, all the employees of Mr Alex Letts are involved in the scum and it also appears that some one within the company is sending out fishing links so there's no win here.
"stop u account bank scam" at change.org
Sourced from SiteJabber
Review by Adam P.1 year ago
* that's their Number... I suggest to go to their Shefield office....
Otherwise you will not see your money
*Personal information redacted by admin
Sourced from SiteJabber
Review by Rich R.3 years ago
Please avoid this app that calls itself a bank, when it isn't, the same way you avoid approaching headlights at night. The consequences could be worse.
This unregulated website captures new visitors via Google Ads and promises the world but delivers nothing of any value. (BTW, 'capture' is the right word)
Maybe I'm being unfair?
Well, I suppose its a good app to save your money over the (very) long term because they lock you down if you don't provide information they shouldn't need.
When I say saving, I mean locked away in some kind of virtual safe that can't be opened by yourself no matter how desperate you are.
There security is so good, you actually need a court order to gain access to your funds and even then there's a good chance you will receive physical merch which has been matched at the same value
Maybe the U stands for Upcycle?
Or, maybe they should be called: capitalist to Consumer Lucky Dip!
Another good point about this app is they actively support certain professions and improve the local employment rates at a grassroots level. It's very clever how they do this by providing employment opportunities for county court sheriffs.
Their business model is genius because they are creating new markets of opportunity by accident as well as improving their customers social network. WOW!
How very thoughtful of them.
I also heard on the grapevine that the executives of uaccount are even attempting to support the criminal justice system. These guys are truly selfless.
From what I can gather, they are waiting for the media and/or establishment (trading standards, ombudsman etc) to recognize the complexity of their business plan. I'm assuming when this happens, the execs at Uaccount are volunteering their time to interact with inmates of British Prisons. This is such a considerate thing to do for our society. Teaching convicted prisoners new skills along the way.
There is also indications that the uaccount brand has also been very considerate towards the online community. Every day they are teaching more and more consumers how to manipulate and deceive an audience. Talk about, 'giving back' this bank (Oops! Sorry.) This App seems to always put everyone else first. Its such an inspiring socially conscious brand.
So whats the bad points? Nothing can be this good without a few negatives...
I guess the only bad thing is, the app is behaving in this way before our society has fallen into anarchy which is what it was designed for.
Maybe this brand is just ahead of the curve, I guess time will tell.
All the same, I want to congratulate uaccounts ability to effect peoples emotions too.This is a great achievement that deserves a mention as its an unanticipated bonus of the app that they haven't even charged us for.
I just hope their R&D team are looking for ways to capitalize on this bonus application of their bank (Again, sorry) I meant their APP.
Hopefully they are speaking to big pharma and planning a joint venture to help all the people in the world who are suffer from excessive levels of euphoria. If they could tap into this ability and help these poor happy souls, whose knows, maybe they will, one day, win a Nobel prize.
Sourced from SiteJabber
Review by Stephen A.3 years ago
Oh boy where do I start,
OK opened an online account with this bank last year. They use the term bank but they aren't they are a credit broker.
Went through KYC checks and provided all documents they required to verify the account and my information.
All worked well until April then the wheels really came off.
Account was restricted, asked for invoices which I was provided then asked to provide tax documents which I declined. Why would a credit broker need to see tax documents. It's none of their business how much tax I pay to HMRC.
They are worse than Paypal and that says a lot
I have posted on You Tube, Facebook, Google reviews and Trustpilot about how poor this business is and unfortunately have been contacted by approximately 100 other disgruntled customers experiencing the same kind of issues and more.
Infrastructure doesn't work, ATM card doesn't work, direct debits don't go through, customer suffer financial hardship and can't afford food because Uaccount have restricted their funds. One guy I am aware of needed serious hospital treatment and tried to pay using his Uaccount card and the transfer was declined as they had restricted his account. Another young lady was left in tears when she broke down 70 miles from home and tried to use her card late at night and the ATM didn't accept it.
The staff are a complete joke from top to bottom and openly lie and deceive their customers. I had the live chat removed from my account and several conversations were immediately terminated. I found their phone number in their Sheffield office and phoned them about 8 times and no-one could help. I now have a few phone numbers thanks to another disgruntled customer and a list of staff names.
Do not believe the comments on another leading review site as a lot of these are concocted and they have used cash incentives to get positive reviews
Alex Letts is the CEO I emailed him twice and got no response finally tracked him down on Twitter and gave him what for. The rest of his staff are equally as useless, unprofessional and discourteous.
I've done as much as I can now informed Watchdog, Rip off Britain, Trading Standards, Action Fraud and Financial Ombudsman. Next step is I'm going to have to sue them through the small claims court but at least I'll get my money back as no-one can with hold funds for 7 months.
They want shutting down they hide behind Wirecard who are their regulator and blame everyone else for the issue. Unfortunately for Uaccount I spoke to Wirecard directly and they explained that they just process the payments the decision to restrict accounts lies totally in U Accounts remit.
The sooner this abysmal, abhorrent excuse for a business is shut down the better.
Avoid, avoid, avoid
Update 2nd February - I have returned the forms to court today after a month of waiting for Wirecard to return the funds to source which despite claiming they have they haven't so I'm still minus my funds. In addition I am seeking compensation from Uaccount for the time and effort I have put in to trying to rectify the issue and sent them a letter three weeks ago on the request of Wirecard which hasn't even been acknowledged. I've now had my account restricted for just short of 10 months.
The day is fast approaching I think when I'll be paying UAccount a visit as I have nothing to lose other than maybe my freedom
Update 27th May - I finally have recovered £595 of the £770 I had restricted and I think that is all I'm going to recover. They have lost one of the payments made into the account for £160 where they have lost it I don't know maybe on a 8/1 in the 5.15 at Kempton or a BTTS eight fold? They have also kept the £15 for service fees they still took from my account despite me not being able to use the account during this time for other than paying in (Yeah right).
I have initiated further court proceedings to recover my costs in time,effort,phone calls,stress but I somehow think I have little chance of seeing anything from this so I may have to give it up.
What I won't be giving up is my campaign to see this business collapse which is fast approaching it's first anniversary and the pace is gathering momentum micely now. I'll update more at a later date but if I were the CEO of UAccount I'd be slightly worried about what is coming his way.
Sourced from SiteJabber
Review by DKENT2134 years ago
The company behind the website Uaccount.uk is very legitimate and who is trading as Ffrees Family Finance Ltd. They provide services that are similar to a bank; offering prepaid debit cards and direct debit features to use with your account with them. I have a MasterCard debit card with them and I trust them with my money 100%.
Sourced from Web Of Trust
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