Don't buy from here tires and wheels are junk and have to spend alot of money to balance if they can be balanced. T Washington doesn't know anything about tires. Can't get answers.
Review by Mahaut3 months ago
They told me I had a road hazards warrantee, now my brand new tire has a nail In it and their saying they never offered one. I would have never ever ordered tires without road hazards. I paid top dollar and this business needs to be shut down! DO NOT BUY FEOM THEM. 100% rip off
Review by Lorinzo1 year ago
I bought these tires 9 months ago. It was a fair deal. One tire started splitting down the side. I calle TireBuyer and they instructed me to send photos. I did. The next day Hailey called back and said that it was clearly due to a scuff and that it was my fault. They offered a 15 percent discount for being a committed customer.
I knew that I was in the right. I called Nitto tires and explained the situation. They said it has to be thoroughly inspected but the tire should not split and that I should go to another authorized dealer, which I wanted anyway bc I felt they were dishonest. I went to another authorized dealer and it was clearly defective. I wrote an email to Hailey and it was silence on the lines. No apology, nothing. Here's for thought, take the price and go to discount tire. They will match the price.
I also wrote a review and they wouldn't let me post bc it had to be "verified".
Review by Kirancruse1 year ago
It is unfortunate when there is a need for a 1 star review. This review is on the tires & this bsuiness - Tirebuyers.com. I purchased this set of tires for my F250 diesel as they have a high weight rating and plenty of reviews saying they last for a while under the weight of my truck. I wish I could comment on that, but I am already back at the shop for the 3rd time.
The tires arrived in normal postage time (about 4 days) and seemed to be intact. I left with them installed and at about 45mph they bounces and wobbled so bad I got dizzy any my stuff fell off my center console. Thinking it was Firestone's poor performance in balancing them I went back on my next available day (2 or 3 days). They said the balance was terrible and they didn't know how it was done so poorly. That aside, they rebalanced them for me, and for free as it was a correction of their issue. I then drove off and at 45 to 50mph they bounce so hard is seems like they are leaving the road. The bounce is nearly gone after 52mph.
I called Firestone (Riverside in Clarksville, TN) and they told me the tires must not be round and to call whoever I bought them from to try and get a replacement. Thinking we were out of the stoneage and past the solid tires of yesteryear I doubted their conclusion. Nevertheless, I called the company (tirebuyer.com) to see if they had a solution. They said its very strange and sent out a replacement set.
I am now at the Firestone and they are installing them. They are going to charge for another install as they said it was not their fault and that the tires were out-of-round. While on the phone with Tirebuyers.com, the sales rep essentially said too bad and to kick rocks, we're not responsible for a warrentee installation. I asked for a manager and the rep said, oh give me your phone number and he will call you back. We all know what that means - there will be no call back.
Overall, I am very disapointed in Tirebuyer.com, Firestone, and General Tire.
Review by Sparkyinseattle1 year ago
So if you want to buy from a marketing company, NOT A TIRE company, that only cares about getting your money, please be warned. They don't stand behind anything.
I bought a complete set of 60,000 miles rated tires that were defective and could not be balanced anymore at 11, 000 miles and they said basically "TO BAD, SO SAD".
I had to buy a new set elsewhere, to dangerous to drive anymore. They do not stand behind the tires they sell. They are an Internet marketing company, not a tire company.
Having experienced their true mission, I could never recommend to a friend such a sad example of professing to care about you and your business!Hope you are smarter than me to trust them and I even was suckered into their foo foo marketing and bought from them for years.
NEVER AGAIN will I be deceived by a marketing company pretending to be a real product/customer company that doesn't stand behind everything they sell!
Message me if you want to learn more about this no caring company and what really happens when you have a problem. Know they pass the buck to start!
So yes, maybe an OK company I guess if nothing goes wrong?
But isn't this why we choose a company to give our money to? To feel or be protected when something happens.
What if I had been killed because of these defective tires. (Think Firestone) I know this much 111%, I could have never warned you in advance!!!
Review by Viindi2 years ago
I agree with what Jessicas post from 2015. Sad to see that over two years later, they are still doing the same thing- selling tires that are poor quality and then when they blow apart and shred, they say its your fault. Used them literally 5 times for a boat trailer- not even 300 miles on them - and they said we must have run over something. If anyone sees the reviews and realizes that they have 8 reviews of 5 stars and 7 reviews of 1 star - nothing in between. I bet the 5 star reviews are associates of theirs - wouldnt put it past them! Ill tell anyone and everyone I know about our experience in hopes that it saves them the hassle that we went through.
Review by Wetstop Zonji2 years ago
I tried to return a defective tire, and got nothing but resistance. They claimed they mailed two return shipping labels, but I received neither. then they tried to claim they faxed the return shipping label to the shipping store itself, but the shipping store associate acknowledged TireBuyer sent "empty" faxes, meaning they dialed the number, but sent no documents. Swindlers. You really learn about a company when you have to return a defective product. Recommend another vendor.
Review by AMcG3 years ago
I bought I tire from there and one day I was driving with my children in the car. I parked in front of my house and got out the car ..I hear hissing coming from my tire. I looked where the hissing was coming from and it was a piece of an object coming out my tire on the side of the rim. I called tire buyer and not only was the representative talked yo me badly I asked to speak to a manger and he hung up on me. I called back at this point in I little tick off so I finally spoke to a manager and when I told him how HIS representative was talking to me he proceeds to read what the rep. said I said which was totally false. I was told to send the tire back attached with paper work. (Receipts). To some it up this is the WORSE business I have ever ordered something online. They don't stand by they warranty; they need to RETRAIN all of they staff on how to talk to customers I wish they had a ZERO rate. I can't see how they still in business. I wouldn't refer the to save my life they business is NOT a business it's a joke. They can keep that money for the tire cause in the future I don't see it lasting.
Review by Shevonn3 years ago
After selecting the tires the work begins. Tires were going to be delivered in 5days. Checked tracking number each day and nothing was shipped. Called them on the 5day and the service person said he had never seen this before but would get them shipped from a different warehouse. So about 2 weeks after ordering the tires arrive at the tire shop. My father takes the truck down and has the tire installed then calls me saying that they charge him $104 not the $68quote on Tirebuyer. TireBuyer says you had the lifetime balance put on not the standard. Do you think they asked which mounting you want? Just a pain thru the whole process, go somewhere else. Buy from a one stop shop and save yourself a headache of dealing with these people.
Review by BlueBull3 years ago
No INFO about LACK OF POSSIBILITY OF WARRANTY. I had a nail in the side of the tire and it was destroyed. NO WARRANTY. FULL LOSS.
Review by Bybreen3 years ago
WARNING - THIS COMPANY HAS A LONG HISTORY OF SENDING YOU THE WRONG SIZE OR DEFECTIVE TIRES AND THEN WHEN YOU CONTACT THEM TO RETURN THEM THEY WONT SEND PAPER WORK FOR EXCHANGE OR REFUND. PUSH YOU PAST THE 30 DAY RETURN PERIOD AND REFUSE TO WORK WITH YOU ! RIP OFF COMPANY THEY ARE SCAMMERS AND HAVE TONS OF BBB COMPLAINTS ! BEWARE DO NOT BUY FROM THEM
Review by Nadilla4 years ago
“Bought 4 new tires from them in July ...less than 2400 miles on them and one shreds completely!! Keep in mind i do constant tire pressure checks on my vechile. Instead of doing the right thing and replacing the tire as a defect...IT IS MY FAULT AND I HAVE TO PAY FULL PRICE FOR A BRAND NEW TIRE AGAIN...NEVER AGAIN WILL I USE THIS COMPANY...I THINK THEY R THE PERFECT SCAM ARTIST AND OUT TO MAKE FAST CASH ....SHAME ON YALL!!! WILL SALE THE OTHER 3 TIRES I PURCHASED FROM YALL AND FIND A LOCAL TIRE COMPANY THAT WILL STAnD BY THEIR PRODUCT”
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Get your next set of tires at TireBuyer. We have great prices on all of the top brands of tires. We always ship your tires fast and free to a nearby installer. We are an authorized tire dealer for every tire we carry. Free 45-day returns and guaranteed...
601 108th Ave NE, Suite 420