I love that the tires come with a warranty. I also like the order process - it makes a lot of sense. My only recommendation is to provide customers more information about how to go about scheduling installation. This is my second time doing this, and, while I know it'll probably work out fine, I'd like a little more peace of mind knowing having some more clear information that the installer knows I'll have a tire shipped to them.
Review by Nerk2 months ago
There's always a lot of great info at my finger tips. Chatting with the experts only solidify the buying experience. I knew my tires were old (fronts 2006, rears 2011), but never gave much thought on shelf-life (10 years) vs mounted-life (6 years). Since this is for a performance car, and stopping matters just as much as cornering, I can buy with confidence knowing I'm getting the best product for my driving style.
Review by Pouel2 months ago
I tried looking up Bosh Icon wiper blades (sized in inches for 3 different vehicles) You would think this was easily done, but sizing isn't as straight forward as you'd expect. I found tire rack by accident, not knowing they sell bosh wiper blades. The search tool was so easy and the cart even has pictures of the vehicles, sizes of the wipers to be sure the fit is correct. Just what I needed, dummy proof. Thank you
Review by Kerns Derrow3 months ago
I emailed customer support and they were able to provide me with the information that made me comfortable about order custom wheels online. The viewer that allows you to see what the wheels will look like on your make, model, and color, was key in my selection of the wheels I ordered. I was also pleasantly surprised with the authorized installer list. Easily found one in less than a mile from my residence.
Review by Tuv Valsami3 months ago
Tire Rack experience = ***** (Five Stars)
Goodyear Credit Card app. = HORRIBLE!!!!!
Good advice from Luke at Tire Rack allowed me to complete my purchase with the extra $100. discount, even though Goodyear Credit Card people (Who ALREADY approved me for the card) said I had to wait until the card arrived in 10-14 days!
Then put me on hold for 15 minutes when I asked to speak to a Manager. I was then hung up on!
Review by Dulaj3 months ago
The only hesitation in giving the 5 is that there are so many places to manually fill the checkout form out (basically twice) when I'm logged in and recognized. It was a bit longer and less convenient than many others are. Good site user friendliness in figuring out plus one wheels and the search for tires helps when a person is only interested in certain brands. I'm diggin' the free mounting and balancing.....a lot.
Review by DrFab3 months ago
nice to have some expert opinions before making final decision
Review by Kahlolui Kloschinsky4 months ago
i will give you 5 stars because i have purchased tires from you before but your e-commerce web site is also the *only* online store where my personal identity was ripped off and used to purchase illicit goods. it cost me a fortune to unwind that mess. I am giving Tire Rack another chance. God only hopes that you all have invested the requisite dollars on cyber security to protect your loyal customers like me.
Review by Shabyna4 months ago
Tire Rack had the best price compared to other sites and local shops, and I was able to score a significant discount on a premium tire brand "closeout" special, which saved me a couple hundred dollars off the total cost of 4 new tires, and included road-hazard protection! I am also very happy with the ability to ship direct to my local tire installer at no additional cost. Thank you for making this a pleasant, simple, and efficient process.
Review by CustomerLenny Villarejo4 months ago
Austin gave me great help. Web site worked nicely. Free shipping and Road Hazard are really nice. I needed these tires quickly and your shipping allows that. Tire Rack is an impressive company. Everything is well thought out. Also it is much appreciated that you all are auto enthusiasts - thanks for all that you sponsor in the car world !- Adam
Review by Wuerges4 months ago
I just bought a set for my Miata, that was so good this a set for a Mini Copper we just picked up. Thank you for your incredible service.
Review by Hazerah4 months ago
Review by Ijeoma5 months ago
Hi, it could not have been easier. I entered my vehicle specs for an OEM size and offset and the wheels were even shown on the model of auto that I had entered. I have a standing order for the same wheels with another vendor from over a week ago because of some confusion about the wheel offset for my vehicle. I will cancel that order. Your prices were slightly higher but the ease of this order made it worth it, thank you Tire Rack!
Review by Vegetoo5 months ago
Just got an incredible deal (closeout price) on (4) new PIrelli's for my Acura MDX! This is the 5th tire purchase I've made from Tire Rack. By the way, they stand behind that free road hazard protection - easy process for quick tire replacement. With the pleasurable Tire Rack purchase process (and pricing) AND super simple (and convenient) neighborhood Firestone Complete Auto Care installation, I'm a customer for life. Give 'em a try. You will not regret it.
Review by Prathoumvanh5 months ago
Found everything I was looking for quickly, all the info I wanted was available (treadware rating, etc) so I didn't get a familiar tire that would wear out quicker. Good prices. Received text assistance and all my questions were answered promptly (warranties). All that's left is to see how things go with shipping and quality of my purchase when it arrives. Fingers crossed. 1st time ordering wheels n tires online, so far so good. 2 thumbs up.
Review by HenryH5 months ago
Big selection of tires. My first time ordering from y'all. And after doing some research and reviews on the best tire companies that have improved over the years from various sites on the internet and YouTube I was able to find them on your website. Easily found and ordered them with Free delivery and I only have to wait for 2 days till they arrive and also the price was pretty awesome too. Now if the tires are as good and last like all the advertising reviews I researched I'll be 1000%sold and in Love LOL
Review by Abdha5 months ago
Great selection. Super easy to use site. Help available if needed but not pushed on the user. This is my fifth set of tires I have ordered, and I will keep coming back whenever any of our vehicles needs tires!
Review by Jazzammie5 months ago
Tire rack is always easy to use to find the tires I need. The information is plentiful and makes it easier for someone like me to make a proper decision. I also appreciate that it is super easy to get in touch with a consultant (via chat or phone) to better whittle down my options. I've been a repeat customer for years and don't see that ever changing. If i may make a suggestion - consider stocking Nokian winter tires.
Review by Coinstar Enander5 months ago
Just like water, I like to take the path of least resistance. Tire Rack makes it very easy to narrow down what I'm looking for, make an informed derision based on testing and reviews, add to cart and check out. The user interface is clean and intuitive. The prices and selection are as good or better than most places. Shipping is quick. Overall, the experience is easy and painless.
Review by Murloc Tudosca5 months ago
Pros- Easy to navigate the site while high (on marijuana), great selection of products, and solid prices.
Cons- Lack of scantily clad women suggestively holding your products. I mean if you're gonna have "rack" as half of your company/website name at least hold true to the name. I seen a lot of tires on your site so you're already half way there in that regard.
Despite the slightly deceptive name of your website I really enjoyed shopping with you guys.
Review by Vegetable5 months ago
It just doesn't get any better when buying tires! And at an awesome price with a Road Hazard Warranty included? Wow!
Review by Kilanisusan Dorenfest5 months ago
asking me at checkout about vehicle choice when I selected tires from a specific size request seems like a needless nanny step. Using the select by tire size method is opted because im not using a standard size.. therefore this prompt strikes a concern that it would be causing another problem. Hope thats clear.
Review by Kumarsarmy6 months ago
Quick easy. I like how it lets me choose tires without entering my vehicle since I do not have stock wheels
Review by Yonghun6 months ago
I have used TireRack.com for something like 20 years, now, and I think it has done a great job over the years of keeping the website experience focussed on straightforward, sensible workflows - such as finding an exact replacement tire model+size I know I need, or seeing what options are available for a full new set of regular tires, or snow tires plus winter wheels, for my car.
Review by Durmus6 months ago
Been using Tirerack.com for well over a decade. Every set of tires or anything else that I have ordered has been nothing but perfect. Perfect selection, perfecting ordering process, perfect customer service ability, perfect delivery every single time. Outstanding job TIRERACK.COM! The list above is just a few reasons why I will be a forever returning customer! Thank you.