difficulty with selecting the installer. every time I would enter the cart - the site would automatically start loading a pre-select4ed installer I saved over 2 years ago. the site di dnot used to do this. I used to click on my cart, then decide how / where I wanted it to ship. I don't like how it automatically starts loading before I select. Does not diminish my high appreciation of tire rack -- just thought I would let you know that steps a little wonky.
Review by Nochumdiver6 months ago
pia trying to order tires regarding sizes for specific cars, Hoosiers are for racing, inherently dangerous
Review by Elementi6 months ago
Should have an option for showing which tires are in the warehouse for pick up, I shouldn't have to go all the way through the order for them to tell me I will have to wait a week for the tires.
Review by Doorgaparsad6 months ago
I couldn't checkout as a guest. It kept telling me that APO zip code was invalid. After creating an account it finally worked.
Review by Anonymity Sachpatzidou7 months ago
I transferred ownership of my 2013 Ford Fusion to my girlfriend & she just got a flat. Initially, she was going to repurchase the tires so we entered her billing address. We decided to cancel the order because there is more tread on two of the tires. When I tried to reorder the tires I no longer can find anything on my history. Your system keeps telling me it does NOT match the zip code. Seriously? When I put her info in it still cannot find my long standing history?! Unbelievable.
Review by HappySwede Richardsin7 months ago
Your site kept trying to make me use PayPal credit instead of PayPal not very impressive
Review by Elyterix Domnic7 months ago
I do not like that you have grouped text updates about my order with marketing info (which I do not want). These two things should be separate.
Review by Leunika7 months ago
Review by Yokutto7 months ago
Prices weren't right in the cart had to check with chat to get it right, took 2 hours to place order.
Review by Katherine Walker7 months ago
you didn't have my exact vehicle option listed - very confusing to buy tires and rims and the customer service when I called the phone line was rude.
Review by Arwena Thome7 months ago
You don't show any wheels for 2020 Supra. Also, didn't show Michelin A/S 3+ for GR Supra, yet there are tires from this brand that fit the Supra.
Review by Conar7 months ago
Easy online use and options were very intuitive.
Review by Vibabe7 months ago
Review by Kriens7 months ago
Could not find or enter the tire shop I want to use or ship tires to.
Review by WarpedGods TXoust7 months ago
Very challenging my order has been submitted three times.
Review by KarenJoy7 months ago
Unable to get same tire to replace damaged one of full set I bought 2 months ago. Had to settle for only an OK close match that was backordered as well
Review by Woonsup Derrow7 months ago
I had to fill out the credit card, address, etc info 4 times before it worked, it kept on refreshing the page...really ridiculous
Review by Hermela7 months ago
Blocking and requiring verification of my Visa payment was a real pain. This required 20 extra minutes of my time dealing with bank associates.
Review by Frustrared7 months ago
Quick and easy
Review by Irunmole7 months ago
Navagating site a bit of a pain
Review by Thaylan7 months ago
Difficult to select unique wheel size other than what system shows as the standard size for my vehicle...
Review by Motiata7 months ago
Review by Rarest7 months ago
Minor issue - it could be easier to edit items in the cart. Example: wheels I picked first were on back-order, had to go back and re-select package.
Review by TrickyT7 months ago
Website had issue scrolling and moving to checkout page
Review by Oneuniqueone7 months ago
Found the Website a little confusing. Reggie from TireRack took excellent care of me.
PLEASE MOUNT AND BALANCE MY TIRES ON MY NEW WHEELS