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Review by Leslie L - not my real name5 months ago
If you wanna get told your have 3500 grafts and only get maybe 2000 then go to get hair. Facts use Dr. IIker his assistant she loves to take the cock wasn’t long before she was down on her knees. 1 star for the girl
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Review by customer6 months ago
Not a good company only care about money, staff very rude
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Review by Paul Burgin8 months ago
Had a HT with Get Hair in June 2019. Chose them because they had good reviews and where more expensive than most of other companies in Turkey and wanted to eliminate chances of a poor transplant. Didnt work that way. Paid £3000 for 3000 grafts. Operation lasted only 3 hours 25 mins having been told it would last 5 to 6 hours. Simply not enough time for the number of grafts supposedly transplanted. If you do a search on other review sites or on their Facebook page will find a longer and detailed review. Needless to say many companies getting better results for less money, Do your research and if using Get Hair and have been told operation will take 5-6 hours question it because after the operation I was told they often only take 3 and half hours. You will find it hard to come by another company taking such a short time. Very disappointed and angry
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Review by Anne Stelling1 year ago
Writing this review as I went with my Son to his initial Consultation i London, and then a few weeks Later accompanied him to Istanbul to have the procedure .
We were most impressed with the information and there was no hard sell.
We were collected from the airport and taken to a Hotel close to the Hospital.
In the morning he was taken to the hospital which was very clean and Modern, he had his own room where the procedure was carried out.
He says it wasn't exactly painful, just the initial Numbing injections. The Doctor carried out the first part, and the rest was finished by Nurses.
Its now 6 months on, and he is a different person, his friends and Family have been amazed at the hair growth already achieved, and he still has 6 months to achieve the final result . He is confident and happy and its made a huge difference to his social life . From start to finish it was Professional. Thank you Get Hair
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Review by steven1 year ago
In my consultation I was informed I would have 2,200 grafts which was higher than five other consultations I had (1250-1500), but from explanation this was that so the area would match completely with my current hair and "give a full front hairline." In actual fact 2664 grafts sole along the front hairline. The problems started the night before the operation. Despite being told I would be collected from the airport no one was at the meeting point. I had to call the contact at gethair – no one answered despite calling for an hour. I also tried my contact in Istanbul – they didn’t answer despite approximately 30 calls too. I had to find the hotel number and call them. They advised me to get a taxi which I also had to pay for on top of the >£40 in phone bills trying to contact the missing representatives.
On the day of the operation things worsened. One of the main reasons I’d chosen gethair was to allow for my head not being shaved. Once my head had been numbed they said they were just neatening the front where the hairs would be inserted. They proceeded to shave my entire head despite explicit instruction at all points throughout the consultation and again during the morning pre-operatively.
The consultant (Dr.Ilker) didn’t perform the procedure in its entirety as I was led to believe, mainly his technicians for all insertions, a point I also raised on the day as I had been informed Dr.Ilker would perform the operation. The technicians also didn’t use a microscope for separation – only magnifying head equipment and so hair follicle separation from the extraction graft was obviously not at the level I was lead to believe either.
Post operatively I was concerned about large amounts of fall out in some areas. Concerned about the significant early fall out (despite following the postoperative instructions to the letter) I was informed "your hairs will not grow equally on both side at the beginning, but eventually will look the same once the recovery period is completed."
Upon highlighting my concerns immediately post op and then at 3 months, 6 months, 9 months I was told my results were normal and the situation would improve up to the year mark. Then this arrived and I supplied more photos I was told that my result was “very good” and “the best I could expect.” I will happily provide pictures of the final result and pre operatively as I would strongly advise on using a different consultant and company if you wish for a better result if you hope for anything better than what I have received.
I had the operation over one year ago and the result post 1 year mark is very poor. There is sparse coverage which is far from what I was led to believe pre and post operatively. To quote the pre operative consultation documentation I should achieve "good dense looking hair for good styling," and when I contacted them pre op.
Every step of the journey has been substandard and the result is extremely poor. The results I have received are FAR from what I was led to believe I would receive and if these were “the best I could expect” then I would certainly never have gone ahead with the procedure with gethair or Dr.Ilker. I would strongly advise you to learn from my experience.
I will happily supply pictures upon request!!!!
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Review by David Kairouz2 years ago
this review not for this company!
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Review by Mohammed Adil4 years ago
After i had the surgery, i had scrabs on my head, ive email the photos, they sayin that they cant see nothing, when clearly you can.
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Review by Brk_12175 years ago
The service I have received was average and as of the procedure it was not painless as its was advertised. its been few months and I have not notice any change.
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Review by Adam5 years ago
I'm a person who has been steadily loosing hair since my early twenties. predominantly on the front hairline. I tried minoxidil which only worked for me up to a point but over time the balding overpowered any affects the minoxidil was having. I also take Propecia tablets, which do little to regrow lost hair but instead block the hormones causing male pattern balding, (helping you retain hair and slow the shedding further).
I was not satisfied with maintaining a broken and patchy hairline and wanted to explore what i could do to restore hair density and coverage. I got in touch with a London clinic about the FUE process and went to several consultation (all of which i was charged a fee for). After a long arduous process over several months, during which i had to meet a number of prerequisites, i finally managed to get a date for the procedure in the London Clinic. (This whole process was not pleasant at all to say the least and just added to the stress. I had none of this with Get Hair who were very to the point and efficient.)
As the date of my procedure loomed nearer i started getting cold feet about the price i had been quoted (£15,000 for around 1500 grafts). I really did not feel at ease with this astronomical price. This is when i decided to look at other options and stumbled upon Get Hair. I knew enough about FUE by now from my own extensive research and my dealings with the London clinic to make an informed decision and also appraise and judge Get Hair accurately. So i decided to meet Kaan in their London office to get a feel for what they had to offer.
Kaan is an absolute professional. I appreciated that he was very educated on hair transplants and very knowledgeable in this area. He was also very ethical at the same time and did not at any stage seem to sell a dream or over promote any facts. He is an absolute credit to Get Hair to have him as their London representative.
I was astonished when i discovered the price difference between Get Hair and the London clinic i was already involved with and had paid a deposit for. Get Hair quoted me £2,300 for the same number of grafts (1500 - 1600) and the hotel accommodation included. From further research i now know this is closer to what you might expect to pay across hair transplantation industry. I was being horribly overcharged by the London clinic which could not even be justified by superior expertise, equipment or skill. In fact i would argue that Get Hair are ahead on all three!
I did foolishly and irrationally try to ignore Get Hair because of the perceived stigma of going abroad for such a procedure. The fact is the hair transplant industry is very well established in Turkey who have been right at the cutting edge of this, catering to domestic and European clients for more than a decade. I'm glad my common sense won out in the end and i cancelled my planned procedure date in London and arranged a date with Kaan and Get Hair.
I will now review how the procedure and my time in Istanbul went. You might be a bit underwhelmed as i really don't have anything notable to cover. Everything went exactly as planned. The hotel was great and the food good too. The whole thing was so smooth and stress free, that four months on and back to my day to day life in London it could easily slip my mind that this whole thing even happened. It could easily have been a dream.
The anesthetic jabs did sting quite a bit but the actual procedure isn't all that uncomfortable. I sat there pleasantly chatting to the technicians.
The only areas you might find inconvenient are the recovery period which for me was just over 2 weeks until all the light surface scabbing fell away from my head. The implanted hair will fall away too but new hair will start to grow stronger and stronger with each month. My balding was in patches rather than in regions so my results were very good. In only four months i have a full head of hair again so the 2 weeks of sporting a shaved head were certainly worth it. i tended to wear my hair short beforehand anyway. I still have 8 months worth of improvement to look forward too until the full potential of the procedure is reached.
I am really thankful and would certainly recommend Get Hair, they deserve all the success they will get.
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Review by Lloyd Dyer ッ5 years ago
I went to Istanbul for an operation with GetHair last summer, and wanted to post a review 9 months later to give an overall feeling about the whole experience and results.
Firstly, they are very professional and care about their customers. When I met Kaan in London for a consultation, I was immediately impressed by his calm, professional and informative nature and didn't feel as if I was being 'sold' to at all. Whilst GetHair's prices were far lower than other quotes I had been given and money was not in itself the biggest factor in my decision, I still felt regardless of price that their pitch was the best, so this prompted me to go with them.
When I arrived in Istanbul, I was understandably nervous about what to expect. I was greeted by Anand, my patient coordinator and a driver, and they were very friendly and helpful. Anand spoke perfect English so this made me feel comfortable. I was taken to the hotel, which was very impressive – posh and very friendly staff who were used to seeing patients stay on a weekly basis.
On the morning of my operation, I was picked up by Anand and the driver and taken to the hospital. Very clean and modern facilities, and there was a very pretty interpreter there to help me feel comfortable around the staff. After consulting with the doctor and discussing my hairline, I was taken through to operate. The operation lasted around 8 hours in total and we stopped for lunch. The op is not painful as such, but the several injections to numb the pain sting a little. I was told the team carry out 2 operations a day however, so they are very experienced in what they do. For the following days, the donor area is painful, but it does heal fairly quickly. Within 2 weeks all the crusting from the transplant is gone, and the ‘dead hair’ begins to fall out.
8 months later, the new hair has fully grown through, and I am pleased to report I am overall impressed with the results (a big improvement). GetHair are just as consultative and professional after the operation as before. As I had lost most of my hair before the op, there is more work to do, but if I have a 2nd transplant it will definitely be with GetHair!
Overall a positive experience and excellent value for money – highly recommended, and there really is no advantage to paying 4 or 5x as much to get it done in the UK.
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Review by Ben.k6 years ago
First i want to thank Mr Kaan personally for his efforts, he is honestly a knowledable and wise person.
There are two types of people in the world, some that are willing to accept their looks and others that want to change them, so I'm one of the others that want to change them..
Its that i want to look good because when i look good it makes me feel good, when i feel good i make things happen in my life, confidence plays a big role in life for Success and yes I'm willing to pay the price no matter what! By the way people that have full hair will never really understand what is feels like to lose your selfhood as you lose your hair.
I did my home work and decided to go with Get hair because i new that the surgeon that works with Kaan is a master in what he does, he is very known in Istanbul and very qualified, also member with ISHRS, ASHRS & ESHRS and that is important to know.
The price mattered less for me, i just wanted some one that has good hands.
Left from Israel to Istanbul last week with a little bit of stress, driver drove me to the hotel, next day 9:00 pick up from hotel to hospital meeting the Dr and his team, very nice girls there was no problem communicating spoke very good english like me, the doctor was very professional he new exactly what kind of hair i had, made the hair line nicely and planned the 3500 grafts then started the hair transplant.
It went great and also fast with professional hands there was no pain at all. I was back to the hotel at 18:00 very tired , had room service bring me dinner took medication and fell asleep like a baby.
Next morning had breakfast pick up to hospital at 12:00 for after care with one hour lesson how to take care of the grafts (very important) from there straight to the airport back to Israel.
Its been a few days now after hair transplant and for sure i give you all a update after 6 months!
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Review by Beni6 years ago
Honestly great experience, I have search before having hair transplant all over around London but very expensive, one day I was checking the website gethair and I had read all the reviews which where 5*. I called Mr Kaan and explain my situation then I book an appointment, when to the office to see Kaan I told him all about my hair,hi explain everything about the procedure and regarding the operation. It's been one month now and I can see the differentce I am very happy with everything, the hotel was really good , taxi driver was waiting for me at the airport took me to the hotel in about 30min drive from airport, The hospital was very clean an organised and the staff were very helpful and very friendly. I'm looking forward to see the full results.
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Review by Brian Abdilla6 years ago
I was very impressed by the treatment i received from DR TAYFUN and all the staf. throughout the surgery they provided a high level of professionalism genuine care which made my fir disapper the staff there made sure that i was well looked after .the surgery was not painful at all and all kept checking to see if i was okay. they also provided a good lunch.
its earley days to see any actual hair results but the quality of the grafting looks good and i am satisfied overallfor anyone planning to go you can try to do as i did . i went with my wife and i did mini holiday in istanbul is amazing city . overall i would say i am very happy i chose gethair and i highly recommend theam
malta
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Review by Nayd6 years ago
I have been doing a lot of research on FUE HT and came across GetHair. From my initial contact with [Name] (GetHair UK manager) I was very pleased with his professional and approachable communication. He was very polite and friendly to deal with. [Name] also offered me particular dates which was convenient to me as I was unable to take time off work and was excellent in his communications whether it was by text, phone or email.
When I arrived at Turkey I was picked up from another location where I was staying as I wanted a few days to myself before going for the opp. The transfer from my hotel was very prompt and on time as agreed with the patient co-ordinator Simge in Istanbul. She was very efficient and helpful and made sure everything was organised whilst I was at the Hotel and also gave me full details of the hotel I will be staying and timings of the operation. [Name] did the exact same which was very reassuring. I felt very comfortable which helped me reduce some of the stress I was going through prior to the operation.
When I arrive at a very nice hotel I had breakfast and was picked up very promptly in an hour’s time for my operation. Once I got to the hospital Dr Tayfun gave me a quick outline of the operation and the great FUE team were very friendly and helpful. They welcomed me to the clinic and eased me into the operation. They really took care of me and were a wonderful team.
The operation took a while as expected and I felt a bit of pain to start with but after the Anastasia kicked in I was ok. The following day I went back for the after care and I really liked my new look and the results looked promising. Simge was very friendly and she advised on the aftercare and what to do next.
Now I am just waiting for my hair to grow which can take up to a good few months to a year and hope to see the great results. I am in regular contact with [Name] and will be seeing him for the aftercare and for any regular check-ups to see if all is ok and going accordingly.
I would strongly advise anyone who is looking at getting a HT done to use Dr [Name], GetHair as they are very experienced and professional, reasonably priced compared to UK or anywhere else. Istanbul is also a great place to visit.
Thanks to the GetHair team!!
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Review by edmondo6 years ago
Flew out on Thursday got picked up at airport and taken to hotel picked up 9 next morning taken to hospital witch is exactly as advertised had 3200 grafts done and a nice dinner. taken back to hotel, picked back up 9.30 sat morning taken back to hospital dressing changed and at airport for 11. All really nice professional people and spoke English. Just have to wait now for scabs to fall off and new hair to grow. I would advise anyone who is looking at getting a ht to use Dr Tayfun/get hair :-)
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Review by Hussein Sharif6 years ago
Is been two weeks since I have my treatment I haven't seen much yet that's because I'm still bold all I can say is so far so good but I will definitely inform you the out come
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Review by J. Ollensen6 years ago
I have done research for 10 months easily. I read all the reviews here as well before I made my final decision. So I am happy to leave my feedback because it may help you guys as it did to me.
I have met with Kaan in London before I booked my tickets and it all went well. He was very kind and answered all the questions (even silly ones) in great detail, leaving no grey areas behind. So I agree with everything written about him here.
My operation was much easier than I thought and all the team members took very good care of me. Turkish hospitality is definitely amazing.
If you don't want to get stuck in traffic in Istanbul, I advise you to take an early flight or late one.
It has been 7 months now and I still get good growth. Being "able" to use hair products again and leaving those fibers aside is priceless.
I have already directed several friends to be honest and they liked their results so far too. Wish I could attach photos here and show you guys the amazing transformation I had.
At the end I saved quite a lot of money by choosing Gethair and they deserved every penny. I can assure you that you will be in safe hands and come back with full of hair!
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Review by Yas E6 years ago
Well where do I start, from first contact and communication it was gleaming, the UK manager of GetHair Mr Kaan, is here to deal with any of your concerns you may have he is pleasant, friendly and approachable, he listens in detail and is always willing to help and give genuine comprehensive advise.
He sets you off in prep for the hair transplant with ease and comfort reducing anxiety and worries and also follows through on your return and during your hair growth, you know it’s an after care provision which feels comforting and supportive.
Arriving at Turkey, Istanbul, arranging pick up from the airport to being placed in a wonderful and pleasant hotel to eat and rest the night before going to the hair clinic 10mins away.
I then met with a wonderful team member the patient coordinator Sigma who has extraordinary customer pleasure qualities; She welcomed my stay and eased me into the whole process, very comforting.
To be honest it is a bit nerve racking at first, not knowing a lot of things about the hair transplant and what to expect. I then met the wonderful Doctor Tayfun and his wonderful team all welcoming me to the clinic and helping me to ease and get prepared for the operation.
I spent the whole day at the clinic in the wonderful care of the Doctor and his lovely and caring team.
The second day I went back to the clinic for after care and the results looked good.
Now i’m just waiting for my hair to grow, it will take a few months to fully grow and I can’t wait to see it, wow it’s gonna be worth it!
One piece of advice I’d say is when going to Istanbul go for more than a week, to see the historically and rich city and give a few days after operation for your hair to settle before setting off back to your country.
I have no hesitation in recommending GetHair they are excellent well experienced doctors and excellent customer service.
Thanks GetHair team!!!
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Review by Brian Collins6 years ago
Ok, I have been considering doing something about my hair loss for some years and spoke to everyone who offers potential solutions, after recently reviewing a video of my summer holiday to Egypt (2014) when I was snorkelling I realised how bad my head looked when wet and I decided it was now or never. I arranged a meeting with a company in Glasgow, they were helpful but explained they fly surgeons in from abroad to do it and that they could only fit me in on a tues afternoon and then complete the following wed morning, they would be bringing over a surgeon and a nurse to do this, they did however suggest my donor area wasn't great and I could only expect 1600 grafts to be done, now this is really important and I will explain later in this message why.
Anyway the cost of this was £6800 which I was prepared to pay and I booked the surgery, they sent me the paperwork and I had five days to pay a £2000 non refundable deposit.
On the day I was going to pay the deposit my step mum called and said she had seen a company called GETHAIR on facebook and to check it out, which I did, I thought it sounded good but was terrified as it was a trip to Turkey and I have heard horror stories of people travelling abroad for ops but my wife pointed out the story in the news recently where a kids parents took their son from a hospital in Southampton to Bosnia as they had the equipment to help him that we don't have in the UK. I bit the bullet and called Kaan who was a great help, he asked me to send pics as I live I Scotland and couldn't do face to face, he then forwarded these to turkey and because of the urgency as my deposit was due , the surgeon had a good look straight away and said he could get 3000 grafts from my donor area and if he got more he wouldn't charge any extra, if he got less the price would be less, the price was £2800. I called Kaan, spoke it over with him and decided what the hell, they use the same equipment and its the same technique so why not, so I booked up for two weeks later.
I have read all the other posts on here and my experience of the driver and hotel was the same, I paid an extra £60 for the room and took my mate with me I was pretty scared , the flights for both of us cost £548, so I was much better off, the day of the surgery was a whirlwind and took nine hours in total, that was with three nurses working on me in the morning removing the hair, they managed 3150 grafts, the surgeon after that and then two nurses implanting it back in on the afternoon.
The reason the company in Glasgow suggested 1600 folicils is because there is no way one nurse and doctor could have done the work in a 8 hour window that all these people done in 9 hours, it wasn't my donor area that was bad it was the fact of time issues, they were conning me, well that is what I think, and I wouldn't have known any better if it wasn't for Kaan and Gethair,.
The surgery went well, it wasn't pain free but I didn't expect it to be, I did have some swelling around my eyes a few days letter but feel great now and I am delighted, two weeks down the line and my hair is growing all over really well, I told everyone I was getting it done because they would know anyway and we have laugh about it and I really think its totally acceptable these days, but I am super happy with what the have done, I just look as if I have a number 1 all over at the moment instead of the patchwork hair doo I had before, everyone says I look fantastic and my kids are loving the short hair look.
The girls in the hospital really looked after me and there was another Cpl of guys from France and Russia there at the same time, we had a language barrier but did have a laugh at each others heads.
I would especially like to thank Simge my patient co-ordinator she was fantastic and really explained every detail to how to achieve the best results when I got home and also Kaan who has been in touch just about every day over the last two weeks asking how things are going.
I would finish off with I know how you feel if your reading this thinking about it, I know the feeling of wanting to sit against the wall in a restaurant or avoid standing in front of people at the bar, or go swimming with kids because of hair loss, but it doesn't have to be that way, GETHAIR and Kaan will help, take the leap of faith and trust them and change your life, I have said to Kaan that if anyone considering doing it but are unsure and wants to talk it over from the patient angle that he can give out my number so that if anyone wants to chat it over then I will be happy to help anyone because I know how you feel, honestly they are worth it and will look after you. BC
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Review by Asif Asif6 years ago
I was recommended "Get Hair" by a friend of mine who had the procedure done and was full of praise, the results i saw on him was outstanding!
I contacted Get Hair London and spoke to Kaan. Kaan was very helpful and explained the process to me, straight away i felt comfortable and confident that this is the right way to go about my hair loss "problem". I was given an appointment for a free consultation at London Islington surgery two days after the initial contact. At the consultation i felt nervous but was put at ease after speaking to Kaan, he checked my head and took a few pictures which he sent to the surgeon in Turkey and told me he will get back to me within a days and a quote.
The next day Kaan contacted me and i was told i could fly out in a weeks time and was given a price that i found more than reasonable
Before i knew it i had booked my flight and was counting the days, every now and again a question would pop into my mind and i felt comfortable enough to call Kaan and ask, he was very helpful throughout the whole process and made me and my family feel confident in the procedure.
Once's i arrived at Istanbul i was met by a gentleman who drove me to my 4 star hotel and gave me a little sightseeing trip on the way there.
Later that night i received a call from the coordinator informing me that i will be picked up the following morning at 9am.
Day 1: At the surgery the nurse and doctor explained to me the procedures they checked my blood pressure and made sure i was feeling ok.
The procedure was quick and virtually pain free (apart from the injections used to numb my head) every so often i was asked if i was ok or if i needed anything, lunch was also provided.
The procedure as a whole was very pleasant (believe it or not) the staff were very friendly and dealt with me with respect and the best customer service i have ever received.
Day 2: I was picked up at 9am and taken to the surgery i was asked how i was feeling and if everything was ok. The nurse then shampooed my head and explained how to care for my head when i get back to England. I was given all the necessary medication and was given clear instructions on how to take them. From the surgery i was taken to the airport ready for my flight.
When i returned home Kaan phoned me to check how i was doing and to see if i was happy with the results, he was very helpful and was ready to answer any questions that i had.
This experience as a whole had been very pleasant and that is thanks to Kaan and the team in Istanbul, I can honestly say that if i had to go back (hopefully i dont!) I would go back to Get Hair! I am very pleased with the results and so is my girlfriend. Getting my hair back has really boosted my confidence and i feel myself again.
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Review by A..A6 years ago
After months of research online, getting in contact with different clinics in England and Dubai I was beginning to get more and more frustrated with how over priced some of the clinics were or how complicated they were making out the whole hair transplant procedure to be. Just when I was about to give up, to my relief I came across GetHair who gave me a lot of hope. I checked out their website, including reviews/ testimonials and was very pleased to what they had to offer. I got in touch with Kaan who answered all my questions and took care of everything, offering me a full package deal which included a FUE hair transplant in Istanbul, 2 night hotel stay (bed and breakfast), transport from and to the airport and special medications and shampoo for post transplant, all for a very reasonable price. My whole experience was not as scary as I thought and I'm glad that I chose to go through with it with GetHair. My whole journey ran smoothly and I was pleased with the hospitality at Istanbul from the driver, hotel service, Dr T and his technicians. I was even given an extra 300 grafts because of the quality of my donor hairs which was great news. Now 13 days post transplant all the crust and scabs have fallen out and I'm very pleased with how my previous massive bald patch is covered with short hair at the moment and it's the perfect size as I intend to keep a stubble look. However, I should expect 15-85% of these transplanted hairs to temporary fall out within a month and start to regrow even thicker afterwards. I hope to see full results anytime between 3-12 months. I still email Kaan if I have any further queries or questions and he clarifies them for me. If you are serious about getting a hair transplant done, I'd strongly recommend you get in touch with Kaan.
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Review by Dan Locke6 years ago
After spending tons of time in front of the screen, I decided Turkey is the best destination, both due to qualified surgeons and price wise. You will definitely come across very cheap options, just skip them.. This operation is not anything you want to risk, so choose a surgeon with good experience and qualifications.
Gethair's all team members are very well-mannered and helpful. The surgeon was definitely highly experienced and positive. I checked all his qualifications months before my operation.
It has been 4 months now and for the first time in 7 years, I started to style my hair. I can't describe this feeling, its priceless.
Long story short, Gethair deserves every penny you spend. You won't look back.
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Review by Tarek Osman6 years ago
I watched all the videos they sent me and pleased to see that all the steps were exactly the same.
All the team members in London and Istanbul are absolutely great and honest people. They helped me with all my questions and never rushed the things. It was an issue of trust for me when choosing the right clinic for myself, and they ticked all the boxes.
Now my friends see me with more confidence and the hair growth is fantastic, I am over the moon!
I definitely recommend Gethair to anyone thinking of a hair transplant operation.
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Review by Mifta Ahmed6 years ago
It's the people that make GetHair the exceptional service it is.
Starting with our consultation with Kaan in London, a very professional and helpful person who explained to us everythign we needed to know and more. Never tried any hard sell tactics and was always ready to help and answer questions.
Next was Adnaan and the driver (who's name I can't remember) who met us at Istanbul airport. Two very professional and considerate person. The driver gave us a considerable amount of money when he realised we didn't exchange to Turkish currency and would not have any money to eat (obviously we repaid him) but its gestures like that that leave a lasting impression.
Finally all the staff at the clinic were second to none, very professional and skilled in what they do.
We never had any issues with anything, from the hotel to the transport to the surgey, we were very very impressed. When we did raise a small issue with Kaan after we returned to the UK, he straightaway put it right for us. In my opinion exceptional service is not just making sure everything goes smoothly, but when something does happen how an organisation reacts and resolves it. That is the true test and I must say GetHair passed with flying colours.
Thank you to everyone at GetHair for the fantastic service.
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Review by Muhibul Hoque6 years ago
We met with Kaan before deciding to go ahead with our transplant and we were really impressed with his presentation. There was no hard selling involved at all.. The package Kaan offered matched with our requirements so we decided to go ahead. We were met by a representative in Turkey waiting to pick us up from the airport. We were then transferred to a beautiful hotel and even given some money by the drivers as it was too late to exchange money at the time. The driver and interpretor were really helpful and reliable. On the day of the transplant, we were met by a very professional team who were really kind and considerate. They made a very good impression on us. The whole process went really smoothly. The service was exceptional and the staff very friendly. I would definitely recommend Gethair to anyone.