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Review by Karen Beach1 year ago
My son was in detox for meth in the Texas location. The Therapist Susan was very unprofessional and uncaring to him. She lied to me regarding his discharge process and about him talking to someone for a plan of after care before he left. Nobody EVER answers phone or returns calls no matter how many times you call and beg them on voicemail. I paid thousands out of pocket for this detox and as soon as they found out I couldn’t afford to pay for him to stay longer than 10 days it was like they were finished with us. My son says some of the staff talk down to you and even say they can’t wait for some of the patients to be gone. I’m very unhappy and angry right now. The only thing they did do is keep him there long enough to get him over the initial effects of not using meth.
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Review by Alumni4 years ago
Dear Watershed and staff,
I have brought to your attention innumerable times the fact that your facility is overwhelmed by drug use and AWOLs. I talked to my Therapist there, and he told me that Watershed has a strict three AWOL limit. I responded by saying "you have a three permission slip rule." You also do not enforce your rules. A patient who was there and who I will call C AWOLed at least six times. Why was he not thrown out? A rule without enforcement is no rule at all. My Therapist said C had to endure a harsh discussion with all of the Therapists as a punishment. I have had more stressful days at work. Let's talk about drug use. Whose idea was it to place addicts in run-down apartments next to known drug dealers? Are you incompetent morons? You get the outcomes you have prepared for yourself. So many people were on drugs at Quantum that I simply stopped talking to them. I can describe your program in two words "negligence" and "stupidity." Do you understand what you are doing? There are some positive aspects of the Watershed program. Your staff is nice and supportive, you got me clean, and the facility gave me a chance to recover. One other matter from the apartments, Barry is unprofessional and should be fired. He walked into my apartment and farted four times while I was doing homework from the Therapist. He also accused me of being drunk, which I was not, and me and my roommate both took breathalyzers and drug tests. The tests were not the issue, I knew I'd pass, it was his conduct. It was so unprofessional that I stopped talking altogether.
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