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Review by Brooke6 months ago
Ordered and got my “Hell is Empty” hoodie fine. It wasn’t true to size so I emailed them the day I got it (10th July), asking for an exchange. I’ve emailed them twice more and zero response from their customer support email, or contact us page. I understand if they’re busy and can’t reply, but they could at least send a standard email, “we’re busy but we’ll email soon” type of thing to every customer. They’ve posted on social media so I don’t understand why not reply to customer emails? They only give you a 30 day period where you can get a refund and now I have to sell the hoodie as it looks as though I won’t be getting any sort of reply any time soon if at all! Disappointed as I love their clothing :(
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THEANTILIFE is rated 4.0 based on
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