Two pairs of sandals broke within one month. Teva used to be good, quality has gone downhill. Called customer service, totally unhelpful.
Review by Bafford Wulkow1 year ago
Great products and reputation.
Review by Crofton Orow2 years ago
We've only had one experience with Teva and a pair of open cut sneakers, the kind one can wear on both land and in water with the heavy rounded rubber bumper in front. After wearing them once on an outing the stitching frayed consistently and they looked like the stitching was furry as it had split. I have never seen anything like it. After it happened I immediately contacted the customer service department and they refused to take them back as it was 4 or 5 days past the return period (I had shopped early for the season). I was so displeased by the companies response to the fraying of the stitching on light use that I have never bought another product from them. I avoid shopping with companies that don't stand behind their products. There is obviously something wrong when your child wears a pair of shoes and they are covered in frayed stitching and I felt the company should have issued sent out a replacement and an apology.
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