I was charged one more year for renewal which is $ 99.00dollar. But I didn’t even receive any email or phone call that remind me, testing mom just changed renewal fee, and my kids do not use it any more. Once I realized, I called testing mom, they refused to refund, and I call my credit card company to dispute it, testing mom deactivated my account but recharged $99 from my bank account again. It has been 2 months already. They deactivated your account but charged you for renewal fee.
I do not want my account be reactivated, there are many grammatical mistakes, the website is useless, I purchased for 1 year, it’s not worth, and you charged me one more year automatically, only thing I want is refund me $99
It was so terrible that when I called many times to testingmom, they refused to refund me, because they insisted they when I purchased, I signed the agreement I will be charged automatically for renewal fee. Be aware of this website, there is hidden words when you sign the agreement, the staffs are rude even the supervisor, they refused to refund. The supervisor even replied me that I didn’t receive the remaining email about renewal because the yahoo mail may go to junk box , it is so ridiculous, I received all my emails, how can testingmom renewal email went to junk email automatically?
Review by Ano8 months ago
Horrible website. Charged me unnecessarily for one year and will not refund. Will not recommend at all. By default they do auto renewal. Stupid customer service ever.
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1452 Hughes Road, Suite 200