Unexpected UCC-1 filing and processing fees tied to home mortgage closing process (made to seem legit; this is not per online legal sites), inept staff throughout contract length, not able to get through to an effective customer service person, not to mention I was emailed a huge final bill meant for another customer. When I asked for a supervisor, I was left a voicemail by a phone number that does not accept return calls, with an automated email reply that I may hear something back in 1-2 business days. If you don't pay their $150 UCC processing fee, Tesla tacks it on to your closing costs and the title companies agree with this, although this is a solar panel contract, not a home loan or home lien. Instead of addressing my request to remove this unexpected charge (not mentioned in older contracts), it appears that Tesla will add this $150 fee, which seems both highly inflated on both the filing (usually $10-20, not $100) and Tesla's ($50) processing charge to my closing costs. Probably as a result of other customers pushing back on same. Needless to say, we have a nice sunny roof waiting for new solar panels and will not be going with Tesla.
Review by Daltonburchard5 months ago
Review by Theological Holbek1 year ago
I must say , this is the best car I ever drived . Although it is costly , but someone need class he should go for it .
Review by Anderes1 year ago
Review by Stalemate Antulov1 year ago
I am mighty upset and insulted by Tesla! You offer now the model Y at $47,000 quoting £35,489 in posts. Yet I ordered in UK Model 3 based on the launch advertised price of $35,000, but now you suddenly without reason or regret try charging me £42,000 ie $54,600 for base model? Why you think it is ok to advertise like this falsely then add on $20,000 to that agreed? You insult my intelligence Tesla! I've cancelled, you broke the deal Tesla, and others should do the same and CANCEL! Cool car, but v.poor integrity towards customers!
Review by Manabeng Inguanzo1 year ago
website of the greatest company in the world
Review by Rahulsinh1 year ago
Detailed information together with a test drive on the same day without ant pressure to buy. Subsequent negotiations to chose the right financial package were handled efficiently. Very pleasant, friendly service from the entire team and the car is a dream!
Review by Gulcin2 years ago
The worst customer service I've experienced to date with any company to date. Avoid at all costs and take your Tesla anywhere but here. Gave a car out from their service centre claiming it had sufficient charge to get to our destination to then break down on the M25 in the snow. Having called them we were told that they would not offer any roadside assistance or support. We were then to recover the vehicle ourselves. Now to be told that only Tesla can open the Charge point but refuse to come and open it for us. Left with a £65,000 statue and no solution. Appauling
Review by Joro2 years ago
Best people selling the best cars!
Review by Suntharanathan2 years ago
Poor customer service
Review by Ndapewa3 years ago
Great car and excellent customer experience.. after initial hiccups, the customer experience manager AL made sure all requirements were addressed and dealt with on priority. Great job!
Review by Janalyn3 years ago
great site, great products, no reports of any hacks.
Review by Matanu3 years ago
New official website of Tesla Motors
Review by Denzmore4 years ago
Owned by Tesla Motors. Redirects to their website, TeslaMotors.com. Safe.
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