March 26th 2020 ordered a face mask for the Saints and Raiders $36.20. Have not been able to contact anyone
Review by Antont1 month ago
I ordered facemasks from this company 3 weeks ago...now they dont exist....what a scam....oh well you got me once but you will never rip me off again
Review by FLaird Medastin2 months ago
I wish I had checked sites like this before I ordered items from them today. When I tried to find and contact them about my order, I only got error messages. They have no website or working email address. PayPal says I have to contact TeamFanShop to resolve the problem. I can't contact an entity with no apparent existence (except to take my money?). Luckily, they won't get my credit card info. Do not do business with TeamFanShop.
Review by JulieReviews2 months ago
Order the product three and a half months ago have not ever gotten my product or my money back from this company. Would not do business with a company again.
Review by Gelmino4 months ago
On the eve of the Chief's SuperBowl win, I researched many fan gear websites for the best price for a great shirt to celebrate my team's win. I settled on this particular company because they had a great selection of shirt designs, had free shipping, and seemingly good reviews (on their website.) I purchased a shirt using my PayPal account and I am glad I didn't use my own banking information. I received an email on Feb 2 confirming my purchase and stated my account wouldn't be charged until my merchandise was shipped. Two days later, Feb 4, my PayPal account was charged but I have yet to receive an email confirmation with tracking information for my purchase. Feb 12, I still haven't received any email contact from the company, no merchandise, and when I tried to contact them via their website, the website is no longer found. I emailed their customer service group with a return email stating they weren't receiving emails at the address. This company is a fraud. I will get my money back and never will I purchase from them again. They are scam artists.
Review by Degdra5 months ago
Bought hats for me and my son's I was going to give them for the super bowl ! Was suppose to be here on the 30th not even here on the 31 and by looking at these other complaints wonder if I'll get them at all .
Review by Giaccardi7 months ago
Desde el mes de febrero compre unas rodilleras, el cobro si lo hicieron pero el producto nunca lo enviaron.
Review by Dakima Daglioglu8 months ago
DO NOT ORDER FROM THIS COMPANY!! I ORDERED A BLUES JERSEY FOR MY SON FOR CHRISTMAS. FINALLY RECEIVED IT ABOUT A MONTH LATER, (WHICH WAS AFTER CHRISTMAS). WHAT I RECEIVED WAS NOT AT ALL WHAT I ORDERED. I PAID ALOT OF MONEY AND IT IS HORRIBLE. AND THEY DO NOT WANT ME TO SEND IT BACK AND THEY WILL NOT REFUND THE FULL AMOUNT. I THINK THEY OFFERED 10%. I WILL NOW HAVE TO BUY MY SON ANOTHER JERSEY TO GET HIM WHAT WE WANTED.
Review by Dhavalashri1 year ago
Ordered a Cleveland Browns shirt - what I received doesn't look anything like what was online. The stripes on the sleeves and the string are black, the helmet and the outline of the lettering is red. Very disappointed with the product since the colors are supposed to be Brown and orange. Would never recommend this company & will never buy from here again. Wish I had read the previous reviews before purchasing.
Review by Ovv Lherbier1 year ago
I had a fraudulent charge on my bank card from this company. it's a card I never used before and I have never ordered from this company before. Beware!!!!
Review by CreativEnergy Alborino1 year ago
placed an order on 4/29/19 and still haven't received it. It was suppose to be a fathers day present for my husband.
Review by Physics Pohlodko2 years ago
Ordered shirt, they took my money right away, two weeks later no shirt. No response from emails sent. I will NEVER order from them again. Do NOT waste your money on this site.
Review by Haewon Vanzegbroek2 years ago
I order my t-shirt for the Superbowl-2018 and I still DON"T have it....You are the worst company with the worst customer service ever (Andrea) awful....I just got off the phone with the customer service representative and she was awful...She was more worried about my last name then my dam order...I paid through Paypal another worst company I will be reporting right after this. So no one have to go through what I just experienced. Everyone wants to have a business but no one wants to give great customer service. I wouldn't recommend anyone to this company because they don't deliver on their word just plain awful!!!!
Review by Azzad Bauerly2 years ago
This company has a great website that looks legitimate, it is NOT. They seem to be based in Tennessee but the are based in and ship from CHINA. Shipping time is 3-4 weeks and the items are NOT authentic. When you request a return they refuse because they return process is "difficult and expensive". Worst overall experience of ANY company I have ever dealt with. I have NO idea how they can continue to operate.
Review by Cosmina2 years ago
I ordered a hoodie for Christmas gift paid with pay pal for security purposes still no hoodies it said two day shipping been 5 days called said it was shipping today no shipping information sent nothing from them either if not received I can file claim with PayPal not good after reading all the complaints yes I got worried but I dont give my information to anyone use PayPal safer
Review by Nesley2 years ago
They're a fraudulent company. All of these reviews are true. They stole my credit card number and charged me for something I didn't order. I never received my order. And they kept saying it was on it's way. Don't buy from them. I don't know how they're still in business. Reporting them now.
Review by Monsanor2 years ago
Just got hit with a fraudulent charge from TeamFan Shop for $628.59. Credit card now locked down and had a new card reissued.
Review by Theeraporn3 years ago
Don't know hwo this company is, except I just accidentally caught a $481 charge on my card for sports memorabilia..Something I'd never buy. And a $560 charge at GolfShoesOnly....
Review by Anyuta3 years ago
Do not buy from them, they will steal your credit card information and use it. I ordered from them on 4/27/17 and on 4/28/17 they were using my credit card multiple times.
Review by UberNuby4 years ago
Another fraudulent charges from these "Frogs". If you see a charge to your credit card from FRG*TEAMFANSHOP, call your cards Fraud Department immediately
Review by TatAddict Albatat4 years ago
I ordered a Kentucky Derby t-shirt on April 19th, over two weeks before the Derby on May 7th. The order said it would ship April 26th. Plenty of time to get the t-shirt in time for the Derby, right? Noooo, They didn't ship my t-shirt until May 5th - with an expected arrival date of May 11th. They offered me $10.00 off my next purchase with them - Ha Ha Ha.
Review by AlexandraK4 years ago
I Ordered two items and i received them in 7 days everything was just as expected. Very Happy ,I didn't get a tracking number but everything showed up with in 3/7 business days as expected.
Review by Hueshon4 years ago
These people are still around ripping people off. If you see a charge to your credit card from FRG*TEAMFANSHOP, call your cards Fraud Department immediately. Don't bother calling "Fanatics", as they are not interested in resolving problems.
Review by Obash5 years ago
Took over a week to get find out status of all items. After a week of them saying "it will either ship today or tomorrow", they finally said they were out of stock on one of the items and that I should expect a refund. The only way to contact them to find out about your shipment is via their chat. I ordered on November 29th, chatted with them on Dec 4th regarding my last two items and they said it would be send that day or the next, chatted with them again on the 6th and they said same thing, and finally chatted with them again, today, the 8th and they finally told me that one of my items were out of stock.
After my chat with them on the 4th they said they would reimburse shipping, which they did. After my chat with them on the 6th they said they'd reimburse 20% of the entire order, which I haven't seen so far. And not they're saying I'm just getting reimbursed for the item that they're out of stock on.
This company blatantly lies and will deliberately give you the run-away. Stay away.
Review by Freman Peredi6 years ago
Make sure you know exactly what you want. Their return policy is awful. It cost me $10 just to return an item because they charged me for BOTH the return shipping and shipping the new item. The return process also takes a long time.