I ordered an item 8 months ago and never received an update on it. I canceled the order after 2 months of waiting and they confirmed they would be refunding my money.. I'm still waiting for my refund and they are not replying my emails.
Nice scam guys.
Review by JaeBong Beil6 months ago
I ordered a jacket from this company around four months ago, and it never came. I wasted over 80 dollars.
Review by Mdim8 months ago
I purchased a jacket for my niece at the beginning of December and I received the jacket nearly mid February. I emailed multiple time to get a delivery status and it was always "preparing to ship". Once item shipped, the tracking information was in Chinese so I couldn't even track the package. When it finally arrived, I was shocked at such a tiny package since the jacket I ordered appeared to be a big thick Sherpa jacket. I opened the package only to find the cheapest, poor quality item inside. The print on the jacket was absolutely not what they advertised on their site, not even close. I emailed them photos of what I received vs. what they have pictured and shocker "we cannot
Open the photos you send, can you format them differently? No, I cannot. I send hundreds of photos all the time and nobody else has issues with them. This company is all bad, poor items, and poor customer service.
Review by Tyole9 months ago
I purchased one of the jackets and a pair of pants. The jackets look way nicer in the pictures but are actually not great quality. The material is very cheap and they cancelled my order for the pants without an explanation but offered to give me a voucher or refund. I was only able to see that I got an email from them by searching their company name in my email so I think their emails are sent to spam. It's not worth the money.
Review by Tiareiti9 months ago
I ordered a jacket for a birthday present and spent over $50 and never received my item. I have tried multiple times to email this company and have not heard anything back. I'm extremely disappointed with this company and frustrated that Facebook would even advertise them.
Review by Sareita Hilgenberg10 months ago
Paid $60 for a jumper and got a shirt that was see through and falling apart at the seems! I have been trying to and still am to get a refund on the item, ITS BEEN A 3 WEEK PROCESS ALREADY!!!!!!!!!!! They make things way too complex and will drag it out for as long as possible, in what I believe is an attempt to make me loose interest and get away with providing me with $#*! quality clothes I paid good money for. MAD!!! WHY IS INSTAGRAM ADVERTISING THIS COMPANY???? I would not want to be associated with a company of such low quality service and material.
Review by WhitneyLeacock10 months ago
It'a probably not a real company, it's been more than 3 months and i have't got my order nor my refund.
Review by Hanelore11 months ago
I ordered a 2 dresses from them. It takes 1 month to receive only 1 item and what they delivered is completely different from the real product. i suspect their review is a fake. Now I'm messaging them but they are not even replying.
This seller is same with tarcola.com
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