Taobao Reviews

Ordered tv cabinet incl. Coffee table. Arrived only tv cabinet. They just think they can cheat to only send tv cabinet because customer is desperate to have the cabinet, and not sending back the bundle. Not the first time. The TV cabinet ist basically fully damaged. RUBISH. NO QUALYTY, NO CUSTOMER SERVICE. They even dont bother to answer/reading the complain in Chat. VERY BAD SELLER. Worst experience. AVOID!

the biggest shopping site in China

Explanation: By January 12, the seller must send 100 codes. I only received 50 verification codes. I opened a dispute, but the seller closes it. Now my Buyer Protection has expired. (((

https://vetiamo0907.world.taobao.com/

满天昕091104

As every Chinese shops of this kind - must be handled with extreme caution. Lots of fraudulent sellers, scams. An on the other hand - cheap prices and sometimes you can get bonuses or free items if the seller is nice.

I bought this land monocular from this Tababo in November 2030, which claimed that they developed the instrument with Johns Hopkins University in July 2020. This is a throughaway garbage. The monocular looks nice from outside but although it enlarges distant objects the focus in non existent so what you see is just a big blob.
I can see a car parked about 100 feet away but cannot read the license plate but ehich I could do with a cheap binoculars.
I paid US $ 59 for this garbage. Stay away from this falsely advertised product.

TOAOAOAO bevy najs

Great selection of items, variety of prices. Some items can be much cheaper on Taobao. Shipping updates are frequent depending on mode of delivery.

Good experience so far. I can't read Chinese, so the all-Chinese portal makes it a bit more cumbersome for me to navigate. Wish there is an English version of the app, or a means to translate using one of those web translators.

I ordered clothing off of Taobao, and they were delivered in a month. The prices were also decent, considering the quality. However, I was charged extra for shipping costs.

If you want to avoid getting scammed:
- I recommend ONLY buying from Taobao sellers with good reputation like a blue crown or higher (search up "Taobao reputation" for more information), and ratings no less than 4.6.
- ALWAYS read the reviews! Even if you can't understand Chinese, just download the Google Translate extension on the Chrome browser, then you can read the translated reviews (albeit they are in broken English). Make sure you're using Chrome and you pressed "allow" on the extension so it works.
- You should use a trustworthy Taobao agent, as they can speed up the shipping and help you if the seller doesn't deliver.


Overall I had a great experience, and would shop again!

the delivery service in australia is very bad, paid money but can't get the item

don't give me refund even I didn't get my purchased stuff ,and bad customer service ever

Great variety, but more and more fake products recently
Complicated to deliver to abroad (AliExpress is a part of Taobao group, but not all the items are same)

I bought 藏奇紫花地丁透皮抑菌膏 which is made in JiAn, JiangXi, China from Taobao.com.
First batch with 3 bottles was good effect, but once I bought second time, the second batch with 6 bottles was to come from very bad quality. To be compared, colour, smell, effect are very different, and made my skin allergy as well.
I am disappointed with its services, I have kind heart to order from them, how did they provide such bad product to its customers? I think I will never order products which will be directly shipped from China again. I am afraid of.
Very sorry for such unpleasant issue happening.

This site is run by fraudsters. Bought few expensive items and received FAKE rayban sunglasses. This thievs use this strategy to avoid chargebacks. They provide bank with tracking number with supposably "delivered" items. Criminals - plain and simple!

I bought 藏奇紫花地丁透皮抑菌膏 which is made in JiAn, JiangXi, China from Taobao.com.
First batch with 3 bottles was good effect, but once I bought second time, the second batch with 6 bottles was to come from very bad quality. To be compared, colour, smell, effect are very different, and made my skin allergy as well. I stop using them right away.
I am disappointed with its services, I have kind heart to order from them, how did they provide such bad product to its customer? I think I will never order products which will be directly shipped from China again. I am afraid of.
Very sorry for such unpleasant issue happening.

DO NOT BUY from TAOBAO. It's a scam. I've never received my order and the seller refused to refund. I couldn't ask Taobao to solve the problem because I passed 5-day response time. Not reliable at all. Don't waste your money. There is no secure way to guarantee you will receive your product.

I get it they are the thieves. They still have not refunded my $1500 that was stolen from my gift cards. If I could give this company a negative rating I would. They are theives.

I used to buy thing from Taobao, but recently their service has deteriorated. The Taobao overseas shipping company Zhong Tong is sucks. The set their own rules, happily rejected my goods without good reason. The seller then refuse to refund, i ended up loosing money for nothing.

Bought a furniture from Taobao, the seller 全豪旗舰店， very bad customer service. Denied everything, and push all blames to customer. I told them i am going to write bad comment, they said go ahead, they have their way out. Now i really learn how all these sellers got fake good comments. Watch out this shop.

I NEVER write any bad comments on social media, but the recent service that i had from taobao seller is really a wake up call. Very very bad customer service, they basically don't care about your problem, when they are the one created the problem. At the end, loosing money is the only option. They denied everything, very good in arguing. I was furious and told them i am going to post bad comments on them, the customer service said go ahead, we can manage it, we dont care, and we are not afraid. I wonder how they got so many good comments and high rating, ALL FAKE!!!!

I wrote to taobao about fraudulent charges on my gift cards. They did nothing about the fraudulent charges except block messages from me.

Complex. Strange. But sometimes rewarding when you finally get access to the minion sellers of China fighting to survive under the boot.

Bear in mind that western logic doesn't apply here. If they don't have access to a courier for your country, maybe they'll just send it to a random consolidator like one seller did to me - and won't tell you.

Or maybe they'll try to force you to pay with AliPay with a strange, unexpected selection of goods... but they'll do this after you've started to pay... and you can't get AliPay in your country.

The thing is, you can't really review Taobao because it's a selection of sellers just like ebay. And, just like ebay, the madness is there.... only it's Chinese madness.

By the way, the site is heavy, heavy spyware, badly coded and will set off alarms.

This is going to be very lengthy and you should read it thoroughly only if you're seriously considering buying something on Taobao. So i ordered a bunch of stuff on taobao, totaling probably around $3000 CAD. These small parcels were shipped from each individual sellers (These sellers were legit domestic sellers) to this warehouse that Taobao outsourced, and at the warehouse they were separated into three larger parcels to be shipped over sea.

After about half a month, they claim they've lost one of my large parcels in the warehouse, and they're only willing to refund me $400 CAD for it (Parcel worth over $1500). I began negotiating with customer service, which was like hell because this company doesnt centralize anythingm they outsource their shipping provider and shipping company (Yes, one shipping provider the other is the shipping company) so I had to go to different customer service people describing what happened over and oevr again, until finally they've agreed to pay me back in full. Plot twist, a day later they claim they found my parcel and its expedited, so it should be arriving in Canada anytime now. I was super happy, only a few days later to find out that parcel wasnt even mine, they gave me the tracking number for someone else's order (Coincidentally, someone who also lives in the Toronto area). I went to the shipping provider's customer service and they confirmed that all the shipping details doesnt match, the address, name, phone number, and even the contents of the parcel don't match (I ordered some model kits and this parcel was a musical book), so she said let her look into it and asked me to check again the next day. The next day I went back and she started saying that the parcel has been delivered and its mine, ignoring all the evidence (Those that she sent me the night before) that I provided. So there you go, my experience with TAOBAO is absolutely $#*!, a incompetent Amazon wannabe that cant even straignten up their customer service department. This entire process spanned over one and a half month, and I'm tired of it. I'm in the process of arguing for my money back, but who knows if they'll give it back. Come to think of it, this entire "Parcel recovered" thing maybe was just a plot to put the blame on me. If you're considering buying something from TAOBAO thats expensive, trust me, don't do it. It's not going to be worth the time, effort, and risk. Also, if you don't speak Chinese, good luck contacting their customer service. This journey was extremely painful even for a native chinese like me. Best of luck.

This is going to be very lengthy and you should read it thoroughly only if you're seriously considering buying something on Taobao. So i ordered a bunch of stuff on taobao, totaling probably around $3000 CAD. These small parcels were shipped from each individual sellers (These sellers were legit domestic sellers) to this warehouse that Taobao outsourced, and at the warehouse they were separated into three larger parcels to be shipped over sea.

After about half a month, they claim they've lost one of my large parcels in the warehouse, and they're only willing to refund me $400 CAD for it (Parcel worth over $1500). I began negotiating with customer service, which was like hell because this company doesnt centralize anythingm they outsource their shipping provider and shipping company (Yes, one shipping provider the other is the shipping company) so I had to go to different customer service people describing what happened over and oevr again, until finally they've agreed to pay me back in full. Plot twist, a day later they claim they found my parcel and its expedited, so it should be arriving in Canada anytime now. I was super happy, only a few days later to find out that parcel wasnt even mine, they gave me the tracking number for someone else's order (Coincidentally, someone who also lives in the Toronto area). I went to the shipping provider's customer service and they confirmed that all the shipping details doesnt match, the address, name, phone number, and even the contents of the parcel don't match (I ordered some model kits and this parcel was a musical book), so she said let her look into it and asked me to check again the next day. The next day I went back and she started saying that the parcel has been delivered and its mine, ignoring all the evidence (Those that she sent me the night before) that I provided. So there you go, my experience with TAOBAO is absolutely $#*!, a incompetent Amazon wannabe that cant even straignten up their customer service department. This entire process spanned over one and a half month, and I'm tired of it. I'm in the process of arguing for my money back, but who knows if they'll give it back. Come to think of it, this entire "Parcel recovered" thing maybe was just a plot to put the blame on me. If you're considering buying something from TAOBAO thats expensive, trust me, don't do it. It's not going to be worth the time, effort, and risk. Best of luck.

I purchased inline skate shoes hello kitty for my daughter and paid full cost with shipping after two days they sent email asking to pay more for shipping which double cost of what I purchased, I asked them to cancel my order and tell now waiting for refund, but no response although, the money held by PayPal but till now not received the refund

This is a great website. You can buy almost everything from it.

The best shopping website!