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Review by Юлия Фокс3 weeks ago
There is a person in telegram called Dickson Stone or @Dicksonstones, who scams people on telegram, he has a link of the company swiftcointech company in his account. He calls himself admin or trader and says that he works for this company. I made an investment deposit with him, when it was time to pay me my profit he asked me to pay a trading commission (Before I invested I have asked if I would need to pay any commissions, he said no) and when I paid the commission he deleted all our chat in telegram and blocked me. Before paying the commission I contacted the company indicated in his account and asked them to confirm that Dickson Stone works for their company and asked if I could pay commission to him. The company replied that this guy is their trader, they found my account created by him in their system and could see my profit. But they said that if I pay the commission directly to them, I will get my profit immediately. If I pay it to the individual trader, I will have to wait for 4 weeks while my commission will be verified. At the end I paid the commission to the trader, which was a big mistake. When he stole my money and blocked me I contacted Swiftcointech again and told them that I was scammed by their trader. Support was very rude, they were talking to me in a very emotional way, were blaming me, demanding to pay additionally 200$ to them to be able to withdraw my profit. They were also threatening that if I fail to pay they will ban my account with all my profit. According to the rules of swiftcointech stated to me by the company itself in the beginning, new clients don’t pay the trading commission, this commission is deducted from their gain and the clients get less amount. In reality this is a lie, the same as the company says that they don’t have any hidden fees, that is also a lie. When you invest and try to withdraw your profit, you have to pay 10% trading commission from your gain. As far as I understood percent can be different for different investors, depends on the amount that you invest. And even if you pay there is no guarantee that you will get your profit.
I wrote a letter to the company and asked to explain to me why the rules for the new clients can not be applied to my case. Also, if they refuse to deduct the commission from my profit, I asked to make me a refund (this is also indicated on the company’s site, if clients are not happy, they can get a refund, this is also a lie). Support replied to me in a very rude way again and said again that I have to pay 200$, did not give any reply on my direct questions and said that they are going to ignore all my emails which are not regarding the payment. And I really doubt that they will bother to investigate the case with their scam trader.
The conclusion is: swiftcointech has scammers working for it and the company doesn’t do anything to protect its clients from them. The company doesn’t warn the clients about the trading commission, clients find out about it only when they want to make a withdrawal. The rule that new clients don’t pay commission and it can be deducted from the gain is a lie.
The rule about the refund policy is also a lie, the company doesn’t make a refund.
Sourced from Trustpilot
Swiftcointech is rated 1.0 based on
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