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Review by Irunika2 months ago
I placed an add and I paid $20 for an upgrade and whenever I wanted to contact potential tenants I get this message: "Get tenant database access with a 20% discount", meaning that I have to pay another upgrade for something that I already paid for. I suspect that it's a fraudulent site.
Review by Victoriia Iason3 months ago
We contracted the service of tenants looking in our area and our apartment was rented out within 3 days. Great job Sublet.com
Review by AllyLaw4 months ago
I've contacted a number of "landlords" and no one responded. No one responded to my emails and when I called, I was hung up on! I paid $12 to have full access to absolutely NOTHING!
Please do not use this site it's a SCAM. I'm not sure where all these positive reviews came from but I wouldn't trust it.
Review by Catiane6 months ago
I contacted several owners who said the properties were rented out or sold months to over a year ago. I needed a 3 month rental and found a few of them, but when I spoke with the owners who actually had these places, they were all 12 month leases. The worst part was when I was speaking with another owner who showed me their property was nothing like the one on the Sublet app and website. The app/website showed a beautiful home with a 2 car garage and pool but the real home was a shack with no pool or garage at all.
Review by Gadyel Paróczy7 months ago
There is no access to contact information unless you pay a quote for service" fee. The free ones or a bait and switch situation. This feels like a scam. There are free sites out there to find rentals. Why would I pay a fee?
Review by Essaghir8 months ago
I was able to Rent my place out in 3 days. I did pay to get my listing to be premium but it was worth it since I was able to get a lot of responses right away.
Review by Chrissut Mayiza9 months ago
I rented my sublet in 2 days and did not have to pay any commissions! I did pay $15 for a premium listing to get more leads, but the free standard listing was good too.
Review by Tilu9 months ago
First agent I contacted sublet.com said was available so I paid the $12. I could not access the agent without paying $12. The agent got back to me two days later I am Said that add was at least one or two years old, he doesn't even remember.
Sublet.com I continued with all of their supposed to be Asians. All the properties say available then when you contact the owners I received two callbacks out of six inquiries. Companies were never available for around 1 to 2 months .
They suck your $12 in and lie because none of those properties are available nor updated.
I advise the company I should get a refund and they said you have to prove which as you contact them and who turned you down. I'm not gonna waste my precious time doing a full investigation. I messaged through their service so they know exactly how I navigated their website. That is their job so they won $12 like they do every day to all of you people. Make sure you don't pay. Company plays dumb takes your money and they win every time
Review by Tealc Diekelmann1 year ago
I used sublet.com last week to find a short term rental. I was a little confused about paying but it was that much so I did. Create a profile and let it sit for a day too. Landlords began contacting me in an hour. I found a place in a week after seeing it worked well for me.
Review by Fazly Asigno1 year ago
This website is a complete waste of time and money. Craigslist is an upgrade but I recommend you try Flip Lease. If I could give less than one star, I would.
In response to Sublet.com: My experience was that I paid $40 for absolutely nothing and wasted my time creating a post, searching tenants, sending emails and correspondence with absolutely no results. And this is in NYC.
Please do not use this service. You will regret it. You will get MUCH BETTER results using FREE Websites like Flip Lease or even Craigslist.
Also- they do not give refunds or free trials. DON'T BELIEVE ANY OF THE RESPONSES HERE FROM THE COMPANY.
Review by Jenniferl1 year ago
The worst rental experience of my life through this site. Extremely invasive and unethical landlord started engaging in physical harassment. Ended up calling the police and stuck in legal action. It will take months to recover. Sublet has a 'review' button, so I wrote a bad review to warn off other potential victims, however I don't even see where that went on the site. Probably directly to the landlord. This site 'appears' better than craigslist, but craigslist actually has a mechanism to respond and remove predatory landlord postings. BEWARE.
Review by Rushir1 year ago
I am quite appreciative knowing how thorough and diligent their staff strives to eradicate fraud and unscrupulous individuals who use their services. This is the main reason why I have been loyal for so many years, because I can count on you doing a fantastic job in getting my trust and business. Please keep up the good work.
Review by Penson1 year ago
My best tenants come from sublet. This website is so effective and simple - please don't change. I'm tired of complicated websites not user friendly.
Review by OCGibbs1 year ago
Submitted my review of this worthless site Apr 2018...this morning...Aug 16 2018 I see they have replied to my review and offered the regular BS about a refund, etc. Yet when I called and complained months ago they were of NO help. They are truly a waste of time and money.
Review by FvdL Toolio2 years ago
I listed on Sublet.com at the recommendation of my property manager when I was looking for someone to take over my lease. It was a complete waste of time. After getting spammed with daily emails about all the hits I was getting and how I needed to upgrade my account, I finally bit the bullet and paid $40 to upgrade to premium (useless) and upgrade my listing so prospective tenants could contact me. As soon as I paid for the upgrade, the emails from Sublet.com stopped immediately. It's been weeks of radio silence now and not a single hit. Hmm, wonder what happened to all those "leads" they told me I had before?
Review by Marlyss2 years ago
I literally just got off the phone with them and they haven't a clue how much time they waste their users by locking accounts while they take days to verify if your a real estate agent or not! I would have gladly provided this info online as this is required by law to disclose. Yet they lock my account made me wait 3 days to return my call/online email request. They could easily do this vetting online and save everyone the heartache!
Since I've now been verified, I don't have another 2 days to see if I can finally get back into my temporarily suspended account, per the tech support people. Ridiculous! I'm taking my business elsewhere! In the meantime, I've found it much easier to just find the sublet property address on their site and then do a quick online search. You can get contact info for the desired properties and deal with them directly to bypass this mess. Just saying!
Review by Gargevansh2 years ago
What good is my premium subscription when I can't even contact potential tenants. This is a scam. I'm going to dispute the charge on my creditcard.
Review by LadyMerriBug2 years ago
They are a complete joke. They allow property management companies to change your account to their name so they can advertise their properties. When you try to call, they never answer. They do not respond to emails or voicemails. You'll have better results through Craigslist.
Review by RePllay Derrow2 years ago
There are much better ways to find sublets. Nearly all of the posts that *you* will find on Sublet.com are nonexistant. They'll never respond no matter how many you message. Most likely because they're culled from other websites. But potential subletters will contact you. The unfortunate thing is that you don't want to go to those subletters.
Review by RLeeftink Janzekovic2 years ago
I have posted my property on Sublet.com. I have had contact with 1 possible tenant so I believe the site is real. It is annoying paying the fees, but on other websites like HomeAway.com there are also fees. So I guess it makes sense. I wish they would answer their phone so I could be trusted, or at least offer operating hours so I could know when to call.
Summary, I think it's a real site just a small community. I will contiue to use this as one of my many outlets to try and rent out my property.
Review by Madbull Uniga2 years ago
I will stop payment on my credit card for their service. and u should too.
Taking advantage of everyone. Tricks you to sign up and u can not even email when u list. Should I go on. I emailed them and no response.
Review by Geneshia3 years ago
Looked for rentals in Canada. Many renters did not bother to reply. Maybe we were not welcome as a family with a small kid. Ok! Later I looked for a short term rent for my husband alone and payed the fee. Some answered me that the property was not available while on Sublet.com it was! One woman refused to give an address! ??? MUCH later she replied I can contact her! AFTER the requested month had passed! Third person was unable to answer any of my questions clearly but blessed me and wished all the best many times. Are this people in order?! I gave the 3 links to Sublet.com explaining what I found wrong but got no answer. Wasted money, time and hopes. Shame! Here in Europe we are not used to that much scam in one place!
Review by Fentwoine3 years ago
I recently accepted an internship for the summer and needed a room for rent while I was staying in NYC. Sublet.com had a lot of listings in the financial district so I created an account and started contacting landlords. A couple days later I met up with my new roommate for a viewing and signed a short-term lease. I was really lucky to have found sublet.com, it made it really easy to find a place!
Review by Genaro3 years ago
I invested in a 90-day premium membership in order to sublet my unit in June. I should have looked into user reviews first. I have quickly learned that Sublet.com will not deliver what I expected. The site seems to be overrun with clients looking to rent next week. Three parties have contacted me and two of them obviously didn't read the posting since they want to rent in March and my unit isn't available until June. Bottom line: Get a broker if you want to rent your place or find a rental.
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Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about sublet.com.
Sublet.com is a rental listing website that allows landlords to post rentals for free and tenants to contact them directly. 40,000 rentals are posted worldwide. Sublet.com is not only for sublets, but offers all types of rental housing, including apartments, homes, and rooms for rent. Started in 1999, Sublet.com has been online for over 17 years and was one of the first rental-leasing websites of its kind. We value privacy and security. No personal information is shared with a third party, and no credit card information is saved. The sole purpose of Sublet.com is to facilitate the rental process!