I ordered from BPI about a month ago and as of now only half of my order has been received. It is said their products are shipped out within 3-5 days and it has been much longer than that.
Review by Huseen8 months ago
I recently bought BPI ISO-HD 5lbs Vanilla Flavour. But the label is different, not the same as the website shows. It is protein blends of whey protein isolate and whey protein concentrate. Not 100% pure isolate proteins.
The protein content is 25 grams, carb content is 3 grams, fat is 1.5grams (Per 32grams / 1 scoop serving).
So, what is the difference with BPI Whey-HD or either BPI Best Protein if they are the same categories as protein blends.
What a terrible..
Need clarifications and explanation from BPI..
Review by Tijo9 months ago
The first order I placed took three weeks to receive. It has been six weeks since I placed my second order and it still hasn’t even shipped! The extreme delays in processing of orders is unacceptable.
Review by Ralphy9 months ago
I have no idea what is going on with BPI
I ordered from the UK my delivery date came and went, I rang the Customer Service number, they answered and stated as of last Weds 07/11/2018 they no longer deal with UK Customer Service and the people who answered the phone advertised on their UK page is a claims team.
So I am 10 days after expected delivery, there is no UK customer Service and the 2 emails I have sent have had no replies
Theres clearly issues with BPI. Their products are great, no doubt about it, however their Customer Service is..... Well.... There is no Customer Service.
Review by Ramu Derrow10 months ago
I have yet to receive my order that was originally ordered on 9/2/18. When I reached out to BPI Sports customer service via web chat they were less than helpful. This was my first time and will be my last time ordering directly from the site. It is unfortunate as I am a fan on their products.
Review by Grahams10 months ago
Tasted absolutely disgusting
Review by Albis11 months ago
The checkout never works or reads my debit card. I have to order off amazon vice the BPI website
Review by KBrooks11 months ago
Fast service and great products... it’s all I use
Review by Mrs Gilbey11 months ago
Got it in two days with free shipping! And I had a coupon code, but didn’t see a place to enter it. I was refunded the money I would’ve saved with the coupon right away. Very impressed with their service! I’ll definitely be a regular from now on
Review by Sebla Vasoodaven11 months ago
BPI Sports has amazing service and truly cares about each and every customer!
Review by Fega Vesci11 months ago
Great product and fast shipping 😊
Review by Rpger Shirwa11 months ago
Taste is ok but didnt mix well. Stayed in chunks in both hot and cold coffee unless I let it sit overnight but itd still have a few chunks in the am.
Review by Unkawaii1 year ago
First of all, the timing with the shipping was longer than expect.
Then, I was elligible for a free creatine because of the minimum amount spent and by the time that the package got home... i just got my order and not the free creatine.
And finally, i was my first ever experienced with you and it wasn’t what i thought it would be.
Review by Swiv Dubitski1 year ago
Been over a week since returning an order, and still have not received a refund.
Review by Alloyin Collenberg1 year ago
I placed one order online and the item never got delivered. I have sent emails chat and there is still no response. very bad customer servie
Review by Clervenante1 year ago
The BCAA energy taste great and gets the job done. Definitely gives me a little boost without the jitters or nauseous feeling that I get from pre-workout type drinks
Review by Marones Chimirko1 year ago
The best product ever try
Review by Barnboy1 year ago
Tried to cancel an online order that was placed within an hour beforehand and the customer service number was out of order. I chatted and emailed customer service to get it cancelled before processing but no one got back to me until the next day, when they informed me that they couldn’t cancel it and I would have to pay for the shipping to return the product. When asking the customer service rep if there was anything he could do for me since I tried to cancel the order immediately after submitting it, he simply said no. No offers to help or make it right. Will not order through this company again!
Review by AdrienB1 year ago
I have enjoyed every product that I have purchased from BPI they're top quality and fair priced . I've only been using them for a short time but plan to reorder when need be.
Review by Halls Egeria1 year ago
Well today is 08/23/2018 and I'm just making it home from work I got this item two weeks ago and the package really arrived late, then when I open the package it was not even what I ordered. And on top of by it all one of the bbn bottles were burst open.
Review by Hassaan1 year ago
Both the Keto creamer and Keto aminos taste great. If you are someone that has experience with ketosis or using bhb for fuel you’ll know
Review by Kewarsky Tschammwe1 year ago
Received an email from BPI Sports that the protein shakes were on sale, which I was waiting for before I wanted to purchase- didn't want to purchase at full price if I didn't like the product. Delivery was fast and easy.
Review by SlippersMcDuff1 year ago
I was supposed to receive a best protein, to micronized creatine, and a container of BCAAs. finally after two weeks I have received everything. My troubles started when my order got shipped to my neighbor 5 houses down. Then the free container of micronized creatine that was supposed to be included in my order was not to be found. I had to get online and talk to somebody on live chat, who then never even responded to me after I told them my order number and that I didn't receive one of my products. The next day he responded to me and told me that you ship my product. Which was then received again at my neighbor's house. This was my first time ordering from BPI and I was highly dissatisfied.
Review by Bhuvanraj Seror1 year ago
Customer service is pretty much nonexistent. Getting someone to respond to you takes forever.
Review by Prolificator1 year ago
I ordered my supplements almost 2 weeks ago... I haven’t gotten them. I’ve followed up 3 times and no answer.