I do wish I could have talked with someone first before placing myo order, but the wait times were way too long (45 minutes!)
Review by Süssner Decraemer3 weeks ago
Customer service was not helpful and I felt was actually pretty curt, when my delivery was screwed up. I was pretty disappointed about this, and came very close to canceling my order. Obviously I didn't, and I am very happy with my building, but I do think y'all should look into your customer service experience
Review by Osagie Tuhiwai3 weeks ago
Second time buying from Alan's. Still have the best price. And I was very satisfied with the first purchase or I would not have been back.
Review by Kunhipurayil3 weeks ago
You have made it very easy to find and buy a garage for my home. Its nice that you offer your customers so many choices from colors roof doors etc. It feels almost custom made. Thank you for the refreshing experience. I am so looking forward to having a garage for my new little red convertible VW Beetle.
Alicia Lutz Rolow
Review by Fatri1 month ago
The website is very easy to use so you can customize your garage/carport quickly. The prices are fantastic as well.
Review by Rahiela1 month ago
Asking people to review an experience before it has been completed is a little odd... I am just making a deposit. It remains to be seen whether the product is good and how the rest of the process goes with delivery and installation! But so far, it has been a good experience, and the customer service people are helpful and knowledgeable when you call or e-mail with questions. I am optimistic.
Review by Quickline1 month ago
Very pleased with order process. Had questions answered on phone before placing order. Great experience so far!
Review by Majuska1 month ago
Shopping experience has been very good but I would not honestly be able to rate whether I would be likely to buy from you again until completion of the total service and product experience. But so far so good.
Review by Yeslie2 months ago
The whole process of putting together the building in the size, color, and configuration that I wanted it built was very easy and took only 30 minutes. I sent in my order and was not pressured by a pushy salesperson. Great experience so far.
Review by Janelee Derrow2 months ago
I really liked the 3D carport builder. It was easy to use and I liked that it let me see the changes. Also, the Q&A answered several of my questions, very hdlpful.
Review by Agvaan Naagal2 months ago
In truth it's all to be determined by the entire experience from beginning to end. But, so far, no complaints.
Review by Rublech2 months ago
I had an RV carport built by you at my former address. Smooth transaction.
Please note, we need at least 30 days before this is installed. Got to Get permit and Get slab done. Thanks.
Review by Zhii2 months ago
Very easy to build online what you want with no hassle, so far so good. Cannot wait for the end result.
Review by OldWoodWorker3 months ago
Great product and value. Assembly was very good and fast, however it was done one the WRONG day. The crew showed up a day too soon and I had to scramble to get someone to let them proceed. The crew had no knowledge of the delivery date. A very disappointing situation!
Review by Shizue Baugnon3 months ago
I Really Like My New Car Cover. The Crew That Came Out An Put It Up Done A Really Good Job. You Never Knew They Were Here Except I Have A New Cover. Thanks A Lot.
Review by Ikebana3 months ago
This is the fourth carport I have purchased from you and I have been a repeat customer because I am satisfied with the product, service and price.
Review by Lanvenda3 months ago
Well so far all I have done is shopped, so I can't tell you whether i would buy again until after it is installed.
Review by IndyGuy3 months ago
Well designed website, easy to navigate, when I needed to ask a question the lady rep was knowledgeable and had a very professional pleasant voice
Review by Pcornine3 months ago
Im waiting to see how you do on delivery and installation but if you nail that I will be ordering again for sure for my wharehouse.
Review by Hadderingh Carteaux3 months ago
So far it all went very easy. I just hope we get it installed soon. It's fixing to be storm season here and we need to protect our RV and a work truck.
Review by Chamaigne3 months ago
Staff was very helpful sent me pictures of different colors for metal carport made my choice of color easy to choose
Review by LilyE3 months ago
Very helpful and fast customer service when I had questions, and the 3D carport builder is very helpful and easy to use.
Review by Dolty3 months ago
Building came quicker than I was expecting and installation crew did great. The whole purchase process was very easy as well.
Review by Chakeesha3 months ago
I've been very pleased with the website and customer service to this point. I'm hoping the delivery and construction go as well.
Review by Mukiya Kolhammer4 months ago
IO should not have ended up here yet. There was a problem during billing and it forwarded me past the payment verification page.
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Alan's Factory Outlet has carports and metal garages available with free delivery and installation in 27 states. Please feel free to look at Alan's Factory Outlet reviews online. We offer quality rv carports and metal buildings with amazing customer service.