I bought a bike from State Bicycle Co online over a weekend, and received a despatch note two days later with no delivery information.
Upon checking I realised that I would not be home to collect (it was already with the final delivery person) and sent a request for state bicycle co to contact the carrier and ask them to hold it until I got back.to the country and could accept the delivery.
I then said as I would not be able to collect it, they would be better to recall and cancel the order, to which they replied they would charge me part of the cost.
They also implied I shouldn't have bought the bike if I wasn't going to be at home.
Really bad service, I'm currently without a bike, and down £300.
I let them know I was going to leave a negative review, but they didn't comment.
State Bicycle Co. is rated 1.0 based on
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