After a week of signing up and providing documentation and failed deposits (card works fine everywhere else) I finally got £10 in my account to make my first bet and now my account is locked up and I cannot withdraw or anything. don't use these guys, use skybet or bet365 or willimhill
Review by KRow1 month ago
SCAM GAMBLING SITE!
I signed up to this website with a £10 no deposit bonus. Didn't have to leave card details fortunately.
After playing multiple slots on very low stakes, i built the balance to over £45, and the maximum withdrawal is £50 which I already knew about.
Then it stopped my play and said i had to deposit £10 to resume playing, obviously sensing that it might have to actually pay out. I went on live chat and was told that this is the case. I asked in total 11 times where it says this on the terms and conditions, and the operator just could not answer me and just avoided the question every time with "theres nothing more I can do".
Review by Lamel2 months ago
The worst gambling site ever.... Never ever have account in this site... I have so much stress until they verify my account... Horible site... I just had live chat with the site, to ask them about account number... And i told them i am complaining to Gambling comission, and after 1 min i recieve message my account was verified.... Thats is very random. People.. Dont have account on this site never ever.
Review by Trikiesha2 months ago
Misleading tell you there’s a £10 no deposit bonus so sign up and it’s not there to chat spoke with someone called Liza who told me i must have already made an account or somebody in my house made an account which is impossible as I live with a 6 year old who certainly didn’t sign up! Probably lie about the no deposit bonus to get sign ups so they can have your details and spam you AVOID
Review by Anastassy2 months ago
Insanely quick bank withdrawals, great promo offers for ur deposits and has a loada games only reason its not 5 stars is the 50£ minimum withdrawal but apart from that it's class
Review by FitzP3 months ago
Wish I'd read the reviews on here before opening an account with these awful, dishonest crooks.
Without reason they cancel bets then put you through an extremely long winded process if you dare to request your winnings from them.
Horrible set of scammers who should not have a licence to trade as a bookie. Anyone who works for them must be devoid of any form of conscience.
AVOID AVOID AVOID
Review by Chisco3 months ago
Betting time on table is very sort !!!! Its not best casino for UK player !!!I don't think anyone winning any money!!! Would not suggest anyone to play online their casino !!! If u do !!! Even luck can't help you°!!!
Review by ToxicmanBG Yustman3 months ago
After contacting the Malta Gaming Authority, they re-opened my account, but allowed me to withdraw only 100 euros. Now they ask me to deposit more money (via Skrill, Neteller or Ecopayz) in order to withdraw by means of such circuits. Has anybody succeeded to withdraw in this way? Does anybody know where I can find their heads? I am very angry and I am considering to visit Malta. Can anybody suggest me a more easygoing solution?
Review by Gomi Huemme4 months ago
Writing another review please please guys don’t sign up here!!! On joining didn’t ask to verify me and After them telling me I couldn’t have a no deposit bonus due to multiple accounts I forgot all about them till they text me this morning to say I had £5 slot bonus and £5 free bet no credit card needed I logged back in tried to spin was asked to KYC so sent passport and sensitive bill which was council tax they then said it can take 48 hours tried to login after a hour was told my account is blocked as the “system” detected I had multiple accounts!!!!! 🤬🤬🤬🤬 disgusting blatantly stealing people’s details now they have my passport number and everything so I went into chat and asked what are they gonna do with my ID and she ended the chat!!! I’m absolutely livid and I’m taking this furtheR. For them to tell me in the beginning I had multiple accounts (which I didn’t) so no bonus to then sneakily lure me back with a bonus 🤬 to then block me and tell me what they told me originally I’m absolutely raging
Review by Bakwo4 months ago
As has been stated by others, this company has locked me out of my account using a string of KYC requests to blatantly withhold access to my winnings for over 2 weeks now. They send a request for documents, wait for 3 or 4 working days, then send a request for something else. So far I have sent them:
Photo ID Driving License
Utility bill proof of address (twice)
Photo of Debit Card
Photo of Passport
Photo of me holding the passport
Photo of me holding up the word "Stakers" (!)
3 months bank statements
4 months payslips
I'm now waiting to see what's next. Utterly ridiculous, purely designed to keep me locked out of my account so I can't withdraw the nearly £800 I have in there.
UPDATE: Finally unlocked my account after 2.5 weeks, have withdrawn my balance (now with added 1% withdrawal fee!!). Will never use them again.
Review by FatimahS Shahenian4 months ago
Finally got verified then restricted to £5 bets. To all that have issues keep hassling them, call UKGC, use BMR forums and send a SAR request in don’t let them steal your money
Review by Jaegee4 months ago
I signed up for their bet £40 get £40 free bets plus a profit boost offer for new customers. As usual I had their site open on 2 devices so I could follow the procedure step by step on one while I completed registration on the other. My qualifying bet narrowly lost and the following day I asked their live chat where my free bet was cos I couldn't see it, although strangely enough the profit boost was showing - after a long discussion they basically told me I hadn't selected the "Free Bet" option in the deposit form. I assured them I had, since that was the whole purpose of registering with them. The guy insisted I hadn't and suggested I make another deposit to qualify for the free bet. I declined because these offers are usually dependant on your first deposit and I wasn't going to get stung twice. As I couldn't prove anything I just told them what I thought of them and left it at that. They certainly don't go out of their way to keep their customers happy. Liars and thieves.
Review by Dantha4 months ago
This site is a scam sent I. D then got message saying fully verified then when depositing they then ask for more I. D no site asks for job details bank statements they want all your personal information you go on live chat and they don't even ask you for your details like all other sites do how can they know your account when they don't even ask who you are
Review by Batang4 months ago
Awful. Signed up as a new customer as they were offering £10 no deposit bonus however when signing up they advised I would not get this and I already have an account with them? Not true. Agent via live chat stated he would not add a bonus.
AVOID! AVOID! AVOID!
Review by Happysleeper4 months ago
BEWARE its all over the net about stakers ripping off from on line site. do not bet with them
Review by Mrfixit5 months ago
I won a bet of £1500. I sent all documents needed now they have frozen my account and wont get back to me. This is a con website. They first sent me a text saying my account is fully activated. Now wont pay me. They never respond to my emails and the chat online is a waste of time. Stay away from this site
Review by Rosaleee5 months ago
Deposited a few hundred quid, won a few bets. Shortly after I was presented with a source of wealth check (I had deposited around £250)
Emails back and fourth - have handed over countless documents so far. Asked to provide a HMRC statement for record of employment, however, now they won't accept it after 6 weeks of waiting for it from HMRC.
My account remains closed and they are holding over £1000 of my money. Limited response to emails.
Currently building a case with others who have also been affected by these crooks. Stay away and DO NOT deposit anything.
Review by Fanchea Karvounis5 months ago
Ok the bonus system is a joke, i plyed here and no problems with withdrawals (using skrill arrives in a minute) but my review is bad cause the closed my account just because a friend of me came in my house and logged in with my pc to his stakers account. They told me i have multiple accounts and they locked the 2 accounts. Very hungry about this because ive never had problem with them
Review by Navkunj6 months ago
locked out of account, bet voided, dont reply to emails, phone number doesnt work, nothing but excuses from live chat
reported to IBAS
Review by Gutpunch6 months ago
i won some money with the first no deposit bonus and i 've sent my ID docs but they keep asking for some others docs like UK driving license which i can't provide since i haven't got one .
They don't want to verify my account , then i can't withdraw my money .
I have to say i ve played on dozens of bookmakers and its the very first time i have this kind of problem !
Stay away from them please ! Close your account if you have one , it will be safer !
Review by Kipras Dicdican6 months ago
Would give no stars if I could! The most weird bonus system! Adding bonuses when your playing without you knowing increasing your wagering requirements to impossible levels to cash out with any money! Identification process what is that all about? I mean 3 months of bank statements? Then they suddenly closed my account saying I had a gambling problem, I have emailed them several times telling them I do not have a gambling problem and always play within my financial capabilities! They’re just ignoring my emails!
Review by Nformi7 months ago
Closed my account after a few bets, asked for extensive KYC check and then a source of wealth check, as I am a professional poker player, they have decided there is no way they can reopen my account as I cannot prove a income. I have also had bets by them cancelled a week after the event.
Will be complaining to IBAS and GC
Review by ZoranD7 months ago
Would give them less than one star if it was possible, currently cancelling bets that already won. Do not trust this shower.
Review by Aaronj7 months ago
Nothing but trouble with Stakers... I had a winning bet on Liverpool to beat Porto. THREE DAYS AFTER THE MATCH ENDED, THEY VOIDED IT AND TOOK MY FUNDS!!! I still cannot log into the account!
At first I thought they were a decent bookie, offered good odds and some excellent casino promotions. However out of the blue, I have been locked out of my account for the past week pending 'enhanced customer verification' in other words 'enhanced ways to waste everyone's time and get me to lose my funds'. Then, they voided my bet three days after it ended, and still I cannot access my account. Stay away, awful bookie, why go with some no-name company when there's big reliable bookies out there like Bet365, Betfair, etc etc.
Review by Damalie8 months ago
Have stolen funds from hundreds of people this month. Various reports on twitter and across the gambling forums. Doing "Extended KYC", and delaying each stage by a week at a time. Probably going bust, or rogue.
Glad I arbed the hell out of them, and screwed their casino over while I could. Up yours stakers.