Nice company. Easy to work with. We received the items on time and the quality is great.
Review by Angeluh Derrow8 months ago
Great customer service, on time delivery, definitely a good add to my list of suppliers.
Review by Daniluc9 months ago
quick service and good prices
Review by Hellz Derrow9 months ago
StairParts Connect was wonderful from the website usage, to the order, to the guidance, and even the delivery! I'm very pleased with the service and the stair parts.
Review by Deutzmiles10 months ago
right part. shipped timely. satisfied.
Review by Mark VanTassell11 months ago
Ordering was easy and delivery time was in a few days. The fitting came in good condition and matched up well to the rest of our railing.
Review by Jaybaws1 year ago
Parts were shipped quickly and exactly what we needed. Only wish you operated in Canada so we could avoid the drive across the border or the higher shipping fees to Canada.
Review by DissapointedCustomer1 year ago
Hi, I placed an order for two items. Ordering was simple, price was great, and items were beautiful.....except for the damage. Reordering was easy and follow up was great. I am still waiting for the second item, third recorder, to arrive without damage.
Review by Naghba1 year ago
Balusters came as described, delivered sooner then expected. Easy transaction
Review by Vejesh1 year ago
I've worked with them on 3 different occasions and they have never let me down. Great people to do business with.
Review by BrianG1 year ago
Very helpful and at the great prices.
Review by Nicolabanwell1 year ago
Friendly, helpful, fair price.
Review by MiniNeo1 year ago
parts arrived quickly and were exactly as described. finding this item saved me much time and headache!
Review by Yarirza Yezzuh1 year ago
Very pleased with shipping services to Alaska!!! Arrived quickly and with no added "special handling" fees because of where I live. Thank you.
Review by Coaston Derrow1 year ago
Great service and best prices. All questions answered fast. The free shipping for orders over $1500 saved me $400 on top of the already low prices. I shopped around and this is the place.
Review by Balogh Hsieh1 year ago
Thanks- great service and product.
Review by DarkWing1 year ago
Good prices and excellent personalized attention
Review by Bonged1 year ago
Did everything right.
Review by Rainiero1 year ago
Great customer service
Review by Oriel Gelfand1 year ago
Great place, fast shipping!!
Review by Kathtastic Amajd1 year ago
Great balusters! Heavy and cool look.
Review by Mindell1 year ago
Review by Mungdahl Verboeket1 year ago
Shopped around and was by far the best price for the box newel I was looking for. Saved about 260 dollars compared to buying at standard lumber even when shipping was counted in. Also arrived within 2 days of leaving the facility.
Review by Arceka1 year ago
shipped on time and in good shape - thanks
Review by Weldroid1 year ago
1. The stair company entered the address incorrectly on the first shipment which delayed arrival by 2 days.
2. Sixteen (16) of the round shoe collars arrived chipped, dinged and scratched. Not from damage - they were packaged that way!
3. The order for the replacement shoe collars arrived late because the shipping address was entered incorrectly AGAIN!!!
4. I run a business and it's hard to make money when product doesn't arrive as scheduled. This isn't rocket science. It's just carelessness.