Response time is very slow to problems or questions. Ordering products off of website is risky, not sure if or when they will show up.
Review by Roland3 months ago
Great drone, great sevice
Review by Velga Engrav4 months ago
I love my Staaker Drone. Its very easy to use, durable, and paired with the GoPro Hero 7, its magical.
The tech support is on point, they are very professional and always ready to help you with any issues or concerns you have have.
Review by Tamona4 months ago
very good experience.
Staaker drone still not disponible and no answer about delay
Review by Maecel4 months ago
Fairly good at response times to problems and issues.
Review by Meriku Sebro4 months ago
Very honest, great customer service! - I had a part broken that shouldn't have broke, and they replaced it free of charge!
Review by Dorrri5 months ago
Simple as advertised. Had 31 minutes flight time in a 25km/h wind condition. And i used SJCam SJ8 pro as gimbal camera, it fully fit. i will try it to chase RC Vehicles to see if it has really a speed of 80 km/h :) Good Work STAAKER 👍🏽👍🏽👍🏽
Review by Wetoli5 months ago
This is the product to buy!
Review by Forking Violari5 months ago
Quick and smooth delivery of a fantastic product
Review by Cdoe5 months ago
Honest experience. although, I had an issue with some tax fees they were really comprehensive.
Review by Liageba5 months ago
Considering both quality and price for the drone, and also available accesories necessary for fixing a crashed drone, I am very happy.
However something you definitely could improve, please, would be quicker response on issues concerning the drone, whether it is via mail, your facebook page/messenger or instagram. I have several times waited in frustration for answers, for up to a week. I think it's a little too long, considering how popular your product is.
But otherwise I am very happy. In my opinion, the Staaker drone transcends all other drones on the market when it comes to automatic flight. It works perfectly for me as a ultra mountain runner in northern norway.
Review by NkD6 months ago
Really well made. Intuitive. Highly recommend.
Review by Emalie6 months ago
Great service from start to finish! Excellent follow by Benjamin and a timely delivery of product and services. 5 Star!!!!!!
Review by Cchanel6 months ago
I would give 5 stars if the shipping of repair parts was more reasonable and there was US distribution. Overnight DHL for Norway for every little item is getting very expensive. The unit itself is nice piece of equipment but It will break when crashed half the time.
Review by Jeannierocket Solomonyan8 months ago
This is a great drone.The others struggle to keep up with motorcycles which is disappointing, the staaker rules the market in this regard. The company has taken the time to answer my questins and provide information when needed. I would recommend this product and company, you won't be disappointed.
Review by Zeniya Dudhnath8 months ago
I just received my Staaker a week ago and have only had the opportunity to conduct a test flight. I'm happy about the construction/materials and it seems very solid and sound. I still need to test some additional modes and get 100% familiar with the tracker, however, I feel very good about this tool fulfilling every expectation which is what got me to purchase it. Order to delivery came in 4 days Norway to Boston which I thought was great. So far I'm an advocate!!!
P.S. I had also ordered an extra set of propellers which was missing from my order. I immediately contacted customer service right away and had the extra set of props in 3 days so they seem great and attentive which is very important to me!!! Thanks Staaker...
Review by Patsachon8 months ago
Staaker Drone, Superb build quality, Easiest Model Drone/Aircraft that I have ever used. Comes in Beautiful Zippered Case. Wrist Controller, SO EASY TO USE. Like a little lamb, follows me every which way, I want. Very Best Service, Answered All My Questions, Quickly. Ordered Staaker and Shipped within 48hours. Shipping, By The Worlds Best, DHL.. Looks Stunning Too! Starts Up Easy, Follows Instructions, Shuts Down/Lands Easy. A Drone That Performs, The Way You Expect It Too! TOO EASY, YEAH!!!! Doug, Australia
Review by Radesh8 months ago
Very good customers service! Friendly people, a bit chaotic, but they definitely help you out in case of a warranty. I had a technical defect in my drone, they replaced it for a new drone, including 6 extra new props, a cap and a new carrying case!
They ship an order fast, but this depends on the stock. They are a small company with a small stock, I guess.
Review by Meharbaarn8 months ago
The staff at Staaker have been excellent communicating with me in a very reasonable amount of time. They have answered all of my questions and generally appear to be interested in customer satisfaction. I highly recommend you give this drone and company a try.
Review by Iynda Ardenia8 months ago
Belle image en version ski follow...
Review by Katorra9 months ago
The best follow me drone
Review by Echule Maybray9 months ago
Great response time and very helpful.
Review by Nimrata9 months ago
Staaker has the best follow me mode.
Review by Gatton Cheslin9 months ago
easy to use, nice helping hand for shooting my favorite sport activity.
Review by RichardF9 months ago
Needed three attempts to deliver the correct cable but due to personal commitment by Ben (Customer Support) it finally happened.