DO NOT ORDER FROM THIS PLACE!!! I ordered some 11 by BBS boots from them and they shipped me regular Salomon boots switched out into a BBS box. They ripped me off and their customer service is trash that never responds to emails. They ripped me off for $400. I will never buy from this place ever again. Other places have fixed their screw ups within a day this type of behavior from a big retailer is unacceptable. Take your business elsewhere. Photos show what I recieved vs. What was on their site.
Updates:
1.This place then barely responded to anything.
2. Had me send their fake/wrong shoes back to them.
3. Dragged their feet in responding until the date when the ability to make a claim through paypal was about to expire.
4. THEN responded that since I filed through paypal they couldn't do anything.
Now they have their fake shoes to send to someone else and my money. Literally nothing short of thieves. DO NOT BUY FROM THEM!
Review by Nature Derrow2 months ago
Davvero Top
ero scettico.....tempi di ricezione perfetti!
prodotti top di gamma.
ho comprato un paio di stivali Common Projects che davvero non riuscivo a trovare da nessuna parte del mondo,Ssense li aveva con gran sorpresa!
ordinati da Milano in tre giorni li avevo ai piedi..
TKS SSense
Review by BeeBee2 months ago
DO NOT ORDER FROM THIS PLACE!!! I ordered some 11 by BBS boots from them and they shipped me regular Salomon boots switched out into a BBS box. They ripped me off and their customer service is trash that never responds to emails. They ripped me off for $400. I will never buy from this place ever again. Other places have fixed their screw ups within a day this type of behavior from a big retailer is unacceptable. Take your business elsewhere. Photos show what I recieved vs. What was on their site
Review by FFXItroll2 months ago
These reviews are scary! Everything SSENSE sells is authentic and it's obvious! Why would big brands they SELL promote them if that wasn't the case? What?
Review by Chrispb2 months ago
This may be the worst place to purchase things online. I got a pair of golden goose for my boyfriend for Christmas and they sent me TWO SHOES FOR THE RIGHT FOOT!!! It took me weeks to be able to finally get someone on the phone that could help me which was ridiculous to start off. Once I found somebody she told me she would do an exchange for me and once I return the shoes and the warehouse receives them they will send me out a left and right shoe. She also gave me 10 percent off the shoes and shipping. So we began emailing. My return was received two weeks ago and I still do not have my shoes. It has been a month since my order and my emails are now getting ignored. They have my money and I have no shoes. You guys sent me two right foot shoes. Like are you kidding. That should be a issue that is priority and taken care of immediately
Review by TobiasSchou Loreman2 months ago
super super super
Review by Apathella2 months ago
I had my car broken into and got a pair of Giuseppe Zanottis stolen. So I decided to buy a new pair on ssense, because the pair I had is no longer available on Giuseppes website. They sent me a fake pair! I didn't say anything to them about them being fake because I just wanted to return them with no issues. I was extremely disappointed because I've heard good things. I wouldn't recommend buying anything from them, seems to be one big scam.
Review by Tuboris2 months ago
Dec. 9 I placed an order with them hoping to receive it by the holidays. In a week, when I realized the status of the parcel still hadn't changed and it was still in Canada, I reached out to them asking that they check it ASAP. Apparently they did nothing but replied that such things happen occasionally, so no worries. Still, when I tracked the parcel again and discovered it was still in the middle of nowhere, I asked my money back on my account with no further delays. What did they do you think? Only then they decided to start working on my request and the status of my parcel magically changed in a day - it flew off to Europe. They didn't even say sorry or something - just keep ignoring me as if I've not been texting them every single day in my vain attempts to get compensated for such a delay caused by a simple lack of actions from their side. It's absolutely nonsense and I've never experienced such rude customer care from any of European online retainers!! Stay away from them.
Review by Pscl3 months ago
Making a return was very very easy! Shoutout to Ssense for being great. Replacing the item that did not fit was pretty easy too.
Review by MemawK Slygh3 months ago
Look like treaky SCAM!
I tried to order 3 times but every time its appeared an error that my payment cant be proceed. I contact via chat support they told me to try to order from app. Okkkk.... i tried it but it did not work ... finally i understood that my credit card data was saved without my permition!!! And Support team told me that only one way to remove it is to delete my account!!!!! But i cant do it only them can do it.... and its already 1 month since i waiting it and nothing!!! i trying to contact support but they only telling me that they need to consider something to look at something !!! Its violation of my privacy !!!!! Its look like real scam!!!
Review by Nitzhia3 months ago
I got the order faster than I get my regular domestic letters.(sweden)
Super satisfied!
Review by Donai Cariello3 months ago
Excellent service! Received merchandise in a timely manor.
Review by Jullees Messeroll3 months ago
Fast shipping, item as promised
Review by Biviana Juraitis3 months ago
although I didn’t receive my item, the people at “ssense” were very helpful and understanding. DHL however delivered my package either to wrong address or someone took it. They left the package no signature at that. I received a refund for my item but now it’s sold out in my size on site.....
Review by Shamgar Yuki3 months ago
bad returning service
Review by Goher3 months ago
Product came quickly and is exactly as described! Will definitely order more stuff!
Review by Saia Dulnuan3 months ago
I am currently in the process of waiting for management to call me back. I have a bill from the Post Master for $313.00 for a garment that was sent to me from ssense. The customer service person said if an item is over $800.00 the client receiving it MUST pay the customs bill. ( I sent the item back prior to receiving the bill). She said it may not have been explained at checkout and for that she did apologize.
I am livid.
Review by Bernalisa3 months ago
Such a great experience ordering from Ssense. Would do it again in a heartbeat!
Review by Noooe3 months ago
very good job
Review by Amanatiadis3 months ago
Beautiful, understated, and elegant belt!
Review by Curitis3 months ago
Quick and easy! Product arrived quickly and as expected.
Review by Humulus3 months ago
Excellent service before I decided to do my purchase.
Review by LeaAda Tepedino3 months ago
Very very very very very very very good
Review by Miaoyuan Wheeland3 months ago
order shipped fast, item was as described, no complaints
Our reviews are aggregated from multiple sources to give you the best overview about ssense.com.
About
The two storey SSENSE boutique is located on the waterfront of Montreal?۪s historic district at 90 St. Paul West. Boutique Hours: Monday 10 AM - 6 PM Tuesday 10 AM - 6 PM Wednesday 10 AM - 6 PM Thursday 10 AM - 9 PM Friday 10 AM - 9 PM Saturd...
