I had such an incredible time on my srprs.me holiday and would definitely recommend that anyone toying with the idea goes for it!
Booking was incredibly easy-- the site is pretty self explanatory and allows you all different ways of controlling a little bit of your mystery. I booked in for a 5 day city break on their 'New Places' scheme and chose the very basic hostel accommodation.
Scratchcard and boarding passes arrived with plenty of time before the flight. Had a tiny issue with there being problems with ATC a few days before my flight so reached out to the srprs.me team and they replied extremely promptly and were very friendly and helpful.
The unlock experience at the airport was an adventure in itself (one critique is that it really doesn't unlock until bang on when they tell you to arrive for your flight which means if you're like me you end up hanging around at the airport still in suspense if you're early!)
The city they sent me to was perfect for the length of time I was staying and so I had plenty to do and explore. It wasn't somewhere I would have even considered picking and now I would definitely recommend it as a destination to my friends. The accommodation was a really high quality hostel which was 20 minutes walk to the city centre and had transport links just outside which made it a dream at the end of a long day of exploring.
All in all I have absolutely nothing to complain about. I'm already planning my next trip!
Review by IGrewup Montilijao5 months ago
If you’re in two minds about booking a surprise trip, I 100% recommend just going for it! I’m normally the kind of person who is super organised, gets a guide book and looks everything up on TripAdvisor before going on holiday. But this time, I let srprs.me handle my trip and it was amazing! From booking to returning home, it was a great experience which I would definitely do again either on my own or with friends or family.
I paid £225 (curse the ~£50 single supplement!) for a 3-night, 4-day trip in standard accommodation. My flights were from Stansted with Ryanair (delayed by over 1 hour there and back but that’s not srprs.me’s fault.) I was surprised by the accommodation which was a beautiful 100-year-old characterful hotel in an amazing location just 1-minute walk from the old town square. If that was the ‘standard’ option I wonder what the ‘comfort’ option is like!
I won’t tell you the city but it was a great location with plenty to do for a weekend. I’m very surprised by other reviews I’ve seen which said the location I went to was rubbish and they did everything there was to do in a day. I don’t know what they were looking to do but I just used TripAdvisor, went to the Tourist Information and also picked up a free tourist guide and found so much to do I didn’t have time to do everything or go to any museums! Even if I hadn’t used TripAdvisor, there was still so much to wander around and look at and plenty of shops, bars and restaurants. Wherever you do go, I recommend finding out if the city does a free walking tour (with tips to the guide at the end, it is their job).
I’m also surprised by the negative reviews of srprs.me which say ‘the locals didn’t speak English’ or ‘lots of places were shut on Mondays’ (it’s very common in European cities for places open at the weekend to be shut on Mondays). I suppose everyone has different expectations and you can’t please everyone but still, use some common sense!
Logistics-wise, everything went smoothly with the booking and checking in at the airport and at the hotel. A month before, I received reminder information for my trip (time to be at the airport, luggage allowance etc). Just over a week before, I had an email letting me know they were posting my scratch card to me and that I could check the destination weather seven days before via a link, which worked fine. At the airport, I followed the link on the scratchcard to enter the code to reveal my destination (you have to go via the link not via your account on the website). The travel information was immediately emailed to me but I already had the boarding passes in a separate sealed envelope which I hadn’t looked at. Easy-peasy!
From reading other reviews, if you do have any kind of problem with the code or whilst you’re on the trip, phone the emergency number or contact them via Facebook instead of waiting till you get back and complain via a review. I filled in srprs.me’s email feedback once I had returned and received a personal reply which shows they do read it.
Review by Sparksfly5 months ago
Best way to describe how I feel about srsps.me, it's to tell you that I just arrived 2 weeks ago from my 1st trip with srsps.me and I am going to book another one for May. :)
Everything was perfect, and the destination was beautiful :) Was a 7 days trip as a solo travel.
And all experience since the booking until I arrived home is special. And you can feel that the team beging knows, and love what they are doing. In my case I had Danielle looking after my trip and again I can't thank her enough for all the laughs and attention, she really make me feel special :) And was perfect for a solo travel :)
Review by Veum Mesumbe5 months ago
The srprs.me team were absolutely amazing whilst we were booking. We ended up booking transfers through the company and they turned out to be cheaper than they thought so refunded us some money which was a nice surprise.
The actual hotel was beautiful, we went for the Comfort accommodation but the hotel was easily 4 Stars. It was in a great location, on a side street off the main road. It only took 20-25 mins to walk to the city centre where a lot of the tourist attractions were and the main road we walked on had a lot going on too, it also made it really easy to find the hotel as we knew we just had to get onto that one road then keep walking.
The food at the hotel was really nice too, we hadn’t chosen the breakfast option but when we arrived at the hotel it was included in our stay for free - another treat!
On the first day we went to the hotel restaurant for something to eat and when we came back to the room we found a lovely cake and postcard left by the srprs.me team saying Happy Birthday (the reason we came away).
Coming into the holiday we were very open minded as to where we were going and what to expect from the hotel, the whole holiday completely exceeded our expectations. There was so much to do in the 3 days we had in our location and it was somewhere completely unexpected, we’d love to go back!
The excitement that comes with this type of holiday was great too and can’t wait till we try another one - especially the part where we had the countdown app at the airport waiting for our destination to be revealed. All in all it was a 10/10 holiday and definitely recommend!!
Review by Shopaholics6 months ago
It all started with a countdown in the airport.. a destination I would never have booked for myself but had a fantastic time. So helpful and nice (thanks Colleen for the birthday wishes) would highly recommend
Review by Cava6 months ago
Just back from my 2nd sprs me trip and absolutely loved it!
So well organised both times and they get back to you very quickly if you contact them. Accommodation was good and so close to the city centres.
Can't wait for my next trip!
Review by Scars9 months ago
As much as I love the idea and concept! And I can 100% say I’ve enjoyed my trip.
My friend and I are just finishing our srprs trip from Poznan, Poland.
Krakow, Poland was one of our cities we did not want to go to as we have both been there, and tbh aren’t fussed on Poland. We were kind of disheartened to learn we were being sent to Poland.
We booked a 3 night stay and 4 full days. We think a bit more thought or research could’ve been put in to our destination and 4 days in Poznan is far too much. We have seen about every shopping centre and visited every museum all in 2 days. Tbh we have struggled to find things to do and have resorted to sitting in coffee shops for hours out of the cold.
I would still recommend srprs.me but disappointed in our location. But that was the risk we knew when booking!
Our hotel was amazing however. Couldn’t fault it! 4* with a spa and everything!
Happy to be going home!
Review by Jamima9 months ago
Everything was perfectly arranged and it was super easy for us. The surprise effect was soooo cool. We went to a place we would probably not even have thought about and stayed in a beautiful hotel in the centre of the city. Can really recommend to do this.
Review by Myanazar9 months ago
If you reading this review wondering if you sould book a trip, I can’t recommend this experience enough. The surprise factor adds so much adventure to the experience. Iv now been twice and both times have been a above expectations this is in part to the fantastic stprs.me team’s organsation and costumer service.
Hotels have both been much better than expected and so central to the town centres. Flights have been perfect. Both locations have been places I’d never thought of visiting and now I’m actually planning to go back to my first location to see more of because I loved it so much. I’m trying not the mention the locations so not to give the game away to anyone about their trip.
Iv actually found not knowing where you are going inproves the experience before and after, It give you great story’s to tell people and so many of my friends are now going to try it out for them selfs. I never right reveiws for anything but this deserve a 5* review because it was a 5* experience for me.
Review by Clemencia9 months ago
Everything about this trip was perfect. Communication from the start, the reveal, the destination, the transfer, the hotel! We couldn't fault it. The destination was ideal for us and we couldn't have chosen better ourselves. Hotel was just a short walk from town, was so nice to be in a quieter area we may not have chosen ourselves.
We can't wait to do our next one already!
Review by Jesysca10 months ago
Great customer service. Very nice and helpful people
Review by Dusshion Zinsli10 months ago
Absolutely wonderful experience. I booked a srprs.me holiday for myself and had the whole office and all of my friends guessing where I would be going.
Got to the airport and opened my destination: Krakow, Poland. All my flight details were ready and chose the extra transport to and from the airport to my hotel as well so no issues. My hotel was comfortable and in the city centre, walking distance to most attractions. A beautiful place and somewhere I probably wouldn't have chosen myself but had the best time. The only clue, the weather, was perfect for letting me know what to pack and was nice and sunny for the most part. It was an incredible trip and loved not having to fuss over the details of flights and accommodation.
Thank you to the srprs.me crew who organised such an amazing trip for me
Review by DavidTurner Daif10 months ago
Booked a trip to anywhere in Europe with 2 friends, for a girls weekend away. We were very excited in the run up, and it started off well with the srprs.me staff answering our questions and communicating promptly. We are all used to planning trips quite thoroughly (I love an itinerary!) so it was nerve wracking to not be able to research as we normally would, but that just added to the excitement, and we had a lot of fun speculating where we would be going.
Issues started with the weather report, which we were expecting to be sent to us a week before, but when it didn't we contacted srprs.me who said this was added to our account on the website. Disappointing, as we had been lead to believe this would be communicated out by them, and the website isn't very easy to navigate once you have an account (although very easy to use when purchasing the trip) so I don't know how we would have known that information was there unless we had asked.
3 days before we were due to leave on our trip, I recieved an email notification that the letter containing our code and boarding passes had been posted, which was concerning as it was so close to when we were leaving. When it got to the night before we were leaving and still no letter, I emailed srprs.me who followed up with a code and link for us use when we got to the airport, which we were ok with (although annoying that we wouldn't have printed boarding passes, so would need to download app for the airline when we arrived at airport).
When we arrived at the airport, very excited but also nervous given the issues with the letter etc., went to enter our code and found we had been given the wrong link, so there wasn't anywhere for us to enter the code and reveal location. We phoned srprs.me office, which was closed as it was Saturday, answer phone directed us to an out-of-office alternative number, where we managed to get hold of a customer service rep who was helpful and emailed us the correct link.
Following this things went smoothly - we revealed location, had plenty of time to get through check in and security before the flight (that had been a worry!). When we arrived at location everything was great - beautiful location, lots to see and do for a long weekend, the hostel was amazing and an absolute deal for the price we paid, all far exceeded our expectations.
I wish the run up to the trip had been more organised and slick, as it spoilt what was otherwise a fun adventure. Honestly, we felt a little like an afterthought by the company. Possibly just teething problems, but it would make me hesitant booking a trip with them again.
Edit 17/10: thank you to the company for our surprise and the apology following my review. It was very thoughtful.
Review by Ancherien11 months ago
Such an exciting experience. No fuss, really simple. Even had a map you could click on to get to your accomodation
Review by Tiger11 months ago
Myself and my partner have just arrived back from our surprise holiday. When booking, the only information we gave the company about ourselves was that I am vegan and he is vegetarian, so we would like somewhere that caters for our dietary requirements. Me being me and not liking surprises (yet we booked a surprise holiday), I took to Google straight after booking to try work out the most vegan-friendly cities in Europe so I could guess where we were going. Little did I know, my partner emailed the company to tell them not to send us to the place I was convinced we were going. After getting into my head we definitely had to be going to Amsterdam, we were both extremely surprised when we got to the airport and received the news that we were going to Wroclaw, Poland. My initial worry was that there would be barely any restaurants to cater to our needs and I also wondered what the hell there is to do in Wroclaw.
Well, we had an amazing time. What we didn’t tell the company was that we’re avid video gamers and that we love cats. We found a retro gaming museum, a gaming bar and two cat cafés. Not to mention, the city is so cheap that we only spent less than half the budget we had without even trying to be sensible with our money. Had the best tofu scramble I’ve ever had in my life too.
The company does offer transfers to and from the hotel upon arrival and departure at a price of £29.50 per person. If you’re the sort of person who doesn’t tend to like to play it by ear then I suppose it’s worth it. We, however, decided to wing it and an Uber to and from the airport ended up being around £6 each way. Hotel did the job too - it was a little out of the centre but we both enjoyed the walks in the lovely weather and the room was clean and did its job.
You really outdid yourselves, srprs.me! You gave us one hell of a surprise and we had the best holiday together. What I will tell people is to be open-minded and don’t be disheartened if you get somewhere you think won’t be for you. There’re things to do for almost everyone in any major city. Just do your research when you find out and I’m sure you can make an amazing holiday out of anywhere.
Review by Oms Onasch1 year ago
Well worth it! Would and have recommended it to everyone. We visited a city we would never have chosen and our "standard2 accommodation was well above standard and in the heart of the city.Plus the whole reveal is just such a fun and exciting experience. Most people you tell about it think you're mad, but we'd definitely do it again!
Review by DDMan1 year ago
Our first surprise trip, and also our honeymoon, we booked a four day anywhere in Europe trip. We told them it was our honeymoon as soon as we booked, and everything along the way went perfectly. The customer service was excellent, very easy to communicate through email (we never needed to call them). They did call us soon after we booked to ask us a few things because it was our honeymoon. They offered to book activities and restaurants for us, which was a lovely touch. We ended up getting them to book a mystery restaurant which turned out to be amazing!
We received our weather report and card in the post all in good time, everything went smoothly at the airport, we had plenty of time to get our flight. Once arrived our transfers were great and the hotel was fantastic. They had obviously told everyone they dealt with that it was our honeymoon as the hotel left a bottle of bubbly in our room for us, as well as a note from srprs.me which was really lovely.
All in all we can't fault them, they made our honeymoon even more special than it already was. We're already looking forward to booking our next trip, and trying to convince our friends how fun it is!
Plus, added bonus, usually I love planning holidays, but it was so relaxing not needing to plan anything, which was another added surprise!
Review by Sezin1 year ago
Sprs.me offer a unique holiday experience, even for the most travelled Wunderluster! Not only is the surprise element and suspense before the trip exhilarating, the possibility of exploring a city you may know nothing about is an absolute thrill!
From the moment the adrenaline hits when your destination to revealed to you, to frantically googling what to do and where to go on the airport wifi and then arriving in your well-vetted, luxury hotel room the entire experience is seamless and allows for maximum city-break enjoyment, with very little planning on your behalf.
Sprs.me is a must-do holiday experience for any adventurer!
Review by Msm Thessa1 year ago
Worldwide surprise trip
Not knowing that you'll travel to a super distant country a few hours in advance turned out to be one of the most exciting experiences of my life so far. Srprs.me planned everything carefully, responded quickly to every question and chose the perfect destination as well as the perfect accommodation for us. Everything was super smooth :-)
Will definitely do it again!!
Review by Jessett Cronenberger1 year ago
Fantastic! Srprs.me truly knows how to create experiences. I had a great time in Dublin, an amazing hostel and loved the fact that everything was made so personal - even the documents and scratchcard always had some handwritten details. How amazig is that?
The only problem for us were the train connection to the airport, but that was due to the holidays; usually trains would have had better times.
However, It was hilarious how everyone at the airport knew where we were going, but we still did not, since we wanted to sleep behind the security check without reading our boarding pass. So everyone scanned and checked them for us and neatly folded the paper again, so nothing would leak.FUN!
Review by Joeprey1 year ago
We absolutely loved the Srprs me trip! They keep you informed from the moment you book to the moment you find out. They get you to the airport with plenty of time before flight and our hotel was in city centre in a perfect location! Honestly loved it and would recommend it to anyone who wants to go somewhere unusual!
Review by Litts1 year ago
I had a lovely time even though I made the mistake of not booking an earlier timing on day 1 of the trip, so instead of 3 full days I only had 2 full days but it was still fab! I said I didn't want to go to anywhere busy or common and seeing that it's August and everywhere is really a touristy spot, I was surprised with a great city break. It was also highly educational, so I'm glad they followed my requests closely and I would highly recommend it to anyone :)
Review by Lazer1 year ago
It was a fantastic experience through and through. Srprs.me was very responsive to all emails and questions. They were accommodating and best of all my friend and I went to not only a new city, but a new country for both of us! We will definitely be booking another trip with them!
Review by Instock Sixberry1 year ago
Great trip! Hotel was comfortable enough but in an excellent location. Was delighted when I revealed my destination at the airport and found out I was going to Seville. Beautiful city. Even the flight times were good, arriving early afternoon and returning late afternoon. Would thoroughly recommend giving srprs a go.
Review by Nadoka1 year ago
Absolutely fabulous, start to finish! Such nice, helpful people. Great attention to detail. A beautiful city break with a nice hotel and zero stress. An impressive achievement with one traveller 33 weeks pregnant! Would recommend to anyone and will certainly be booking again. Thank you!!