All of this really happened. At 10am I called to make an appointment and I was told $36/seat to clean my 2.5 seater plus chaise (so 3.5 seats) and that they could come at 12pm the same day, which was good because I needed to leave at 2pm. At 11:45 I missed a call and when I called back they said since I didn't answer my phone they would now be coming at 1. When the guy came at 1 I was asked if I could help him carry the heavy equipment up the one flight of stairs, to which I said no because I'm pregnant and it is very heavy, but if it was too heavy I offered to cancel. Instead the guy hauled it up the stairs and afterward said oh we charge $3-4 per stair I forgot to tell you. I said I did not agree to this beforehand so I will not be paying. He then asked if I wanted the front of the couch or the whole couch cleaned. I just wanted him out of there by then so I said just the front. I'm not sure how this would have affected price. He then cleaned the couch, leaving it wet (okay), and said that will be $200, which is a minimum $150 for the job plus $50 for the stairs. I was not told about any minimum and was expecting to pay $126 for the job. I ended up paying him $150 but this is a truly disappointing service. The couch smells like a vacuum cleaner and doesn't look much cleaner than if I had just given it a good vacuum.
Review by Alui Prib2 months ago
Their "specialised leather cleaning" is actually a 20yr old kid with a Brillo pad and a bucket of water. They charge a premium but don't do anything you couldn't do yourself. They couldn't even remove some pen marks from the couch. When I criticised them for that, I was told they never guaranteed they could remove marks.
As for their fabric cleaning, I had my white plush snuggle chair cleaned and after they were finished it looked no cleaner than when they'd arrived. When I sent photos of the poor cleaning to their contact email address, I was told it'd cost ANOTHER $40 for them to come out and fix what they should've done correctly in the first place.
Their attitude sucks. Their service is pathetic and they're not good at their job. You have plenty of options when it comes to couch cleaning. I strongly recommend you use someone else.
Review by Chukwufummanya Bessey8 months ago
Squeaky Clean Sofa is the best upholstery cleaning company in the city. They render one of the finest services to their customers. I was extremely pleased with their leather couch cleaning service and their insured 100% client compensation that I would like to suggest their name to everyone in Melbourne.
Review by Jabe Luttrell Sjursen8 months ago
Excellent job done today by squeaky clean carpet. Very professional upholstery cleaning service no more stain left and lounge like new again
Review by Ratang9 months ago
I am awfully satisfied with their expert and quick occupation. They gave me remarkable facilities. I will recommend their company Squeaky Clean Sofa.
THANK YOU SO MUCH…………….
Review by Gealdina10 months ago
Great Squeaky Clean Sofa to deal with. No issues at all, Manager to confirm details, clear communication on phone and onsite, punctual arrival, professional cleaner, good price, thank you - highly recommend
Review by ThomasJ Distor1 year ago
My sofa looks amazing after it got cleaned by the professionals of Squeaky Clean Sofa. I am very happy with the result. They provided excellent service, exceeded my expectations. Thank you so much for your best service. Keep it up. I would like to use your services again in future.
Review by Syrri1 year ago
I am Patrick chelsea and My husband bought a very beautiful couch for our home. The couch was very beautiful and comfortable. I always sit on it and watch T.V and we spent most of our time on it. But Now a days it become very dirty and bugs also make their home into it. So I decided to call Squeaky Cleaning Sofa to make my couch clean. And now, my couch looks very attractive and beautiful once again. I love to call them again whenever I need upholstery cleaning service. Thank You Squeaky Cleaning Sofa.
Review by Ninnirapp Rajczewski1 year ago
Note there is a difference between Squeaky Clean Sofa (.net.au) (Sydney based, number is 1800134886) and Squeaky Clean Team (Melbourne based). This is a review for the sydney based squeakycleansofa.
1. The cleaners arrived 40 minutes late.
2. They got water on my personal property (books), and were not prepared with tissues or a mop (they used mine too). For equipment, they had one machine and a bucket.
3. There was no step by step cleaning as promised on the website. No stain treatment, no scotch guard (not even the option), no quick drying finish. All of the chemicals were premixed and in the machine already.
4. The men were not 'certified, licensed, and experienced' technicians. They had only been doing the job for less than a year.
5. The stains on my couch are still there, the cleaners (and their boss through facetime) said "it was permanent" (It is not).
However, the cleaners were very nice and personable. The company did not request me to pay the full price due to the above either. I went with squeakycleansofas because it had good reviews and competitive prices. If I had to choose again, I would have gone for a better company and paid that little bit extra. I could have done an identical job if I just hired a machine from Bunnings at a tiny fraction of the price.
Review by ChungHao1 year ago
Squeaky Clean Sofa provides the best professional sofa Cleaning services in the industry. I like their services. They did all the cleaning job with utmost care and diligence. My sofa is looking like a new one. I could not recognise the furniture. They are not very expensive also. Thank you Squeaky Clean for your great help. I would like to recommend you to everybody. Keep up doing good work guys.
Squeaky Clean Sofa is rated 4.0 based on
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Melbourne, Victoria, 3000, Australia